2 Technician jobs

Qualifications:  Excellent interpersonal and communication skills  Requires the ability to lift 50-60 lbs., climb, crawl, and raise things overhead  Must have clean driving record and reliable transportation  Able to read blueprints, system wiring schematics and building documentation/layouts  Provide courteous customer service to new and existing customers  Must be able to work on ladders and use power tools while adhering to all the safety protocols.  An understanding of signal flows and control systems for distributed audio, video, and home theater systems and the ability to diagnose and troubleshoot problems  Knowledge of construction techniques and wiring methods for new construction and retrofit projects  Must be able to pass background check which pertains to security licensing.  Responsibilities:  Install and integrate home automation systems, flat panels, projectors, home theater, audio distribution, whole house networking, lighting control, security cameras, and termination and installation of cable/wires.  Run cables/wires for new & existing construction.  Be able to train and coach the customer on how to use their system to the best of its ability.  Skills:  Ideal candidates are customer service oriented, energetic and personable.  Knowledge of audio visual equipment and troubleshooting is preferred.   Experience with home automation is preferred.  Pre-Wire Experience, New and Retrofit Construction   Prior experience with networking protocols, LAN/WAN concepts, and TCP/IP  Home Automation, Savant and Clare experience a plus  Required: Industry experience with security system installation and/or repair. Ability to perform complex troubleshooting and repair on home automation and A/V equipment. Strong computer skills and a high-level understanding of mobile applications. Superb customer service, communication and self-management skills. Ability to adapt to a dynamic work schedules and flexible shifts. Able to lift 50-60 lbs. Working on ladders, in crawl spaces and within attics. A valid driver’s license and clean driving record. Pass a background check and drug screen.

Job Summary:  Are you a self-starter with dispatching experience who exceeds customer service expectations? We would love to have you become a respected member of our team! You will drive success with the goal of improving customer satisfaction. If you want a career where your direct influence and opinions matter, then consider working for us. You will experience the excitement of fostering team unity as you work in close collaboration with management and fellow team members to create positive working relationships.   Job Responsibilities: Optimize daily routes and maintain contact with the technicians throughout the workday. Answer all incoming phone calls. Update customers throughout the day on the technician’s progress. Cultivate strong relationships with technicians and customers to reduce the stress that comes with last-minute schedule changes. Ability to multi-task. Other dispatching duties as needed.   Requirements: Bilingual in English and Spanish Superb customer service, communication, and self-management skills. Must be able to work a flexible schedule that includes evenings, weekends, and holidays. Strong knowledge of the roadways throughout the immediate area. Ability to work in a team environment in high-pressure situations. Strong written and oral communication skills are essential. Strong computer skills. Pass a background check and drug screen.