Call Center Representative

  • Imagenet LLC
  • Tampa, FL, United States
  • Mar 01, 2019
Full time Customer Service

Job Description

 Obtain client information during telephone calls; speaking with clients;
verifying information
 Interface with hospital systems and insurance companies
 Coordinate education campaigns with healthcare market leaders
 Determine demographics by comparing client information to requirements

 Improve data accuracy by entering client information; confirming existing
data accuracy
 Maintain and improve quality results by adhering to standards and
guidelines; recommending improved procedures
 Update job knowledge by studying new product descriptions; participating
in educational opportunities
 High School Diploma or equivalent required
 One (1) to Three (3) years’ experience working in a customer service call
center or in a data processing environment; required
 One (1) to Three (3) years’ experience working in a data entry environment
Technical Skills / Knowledge
 Customer Service Skills
 Basic MS office computer skills
Additional Skills
 Ability to work independently or within a team
 Time management skills
 Written and verbal communication skills
 Attention to detail
 Must be able to demonstrate sound decision-making skills