Sales and Service Technician

  • Garage Door Service
  • Phoenix, AZ, United States
  • Mar 01, 2019
Full time Customer Service Sales

Job Description

Great culture, great people, flexible schedule.  Tons of room to move up, growing fast, doubled last 3 years a row.  Looking for a place to grow?  A1 Garage Door Service, the industry leader in garage door installation and repair, seeks an experienced Customer Care Representative to join our growing organization. We are now in 9 states and looking to double next year.  We proudly uphold an A+ rating with the Better Business Bureau, 5 stars on Yelp, and have been an Angie's List Super Service Award recipient five times.


What we are looking for:

  • FUN people - first and foremost
  • Sales Oriented - we need to book all the calls that come in
  • Call center experience is great - but if you have a great phone voice and love people - we can make it happen :) 
  • We do drug test and background 
  • Home Service industry is a plus

Bottom line, if you are great with people, this is for you.  Please, please, please - come see us, don't miss out.  

Starting Pay: $14-$16/hour DOE

Full-time position

Paid time off and vacation starts accumulating after 90 days

Company sponsored health care, dental, vision, and other insurances.

Click the link below to apply.




Sales and Service Technician 
A1 Garage Door Services - Tempe, AZ

$50,000 - $75,000 a year - Full-time, Commission

A1 Garage Door Service, the industry leader is garage door installation and repair, seeks an ambitious Sales and Service Technician to join our growing organization. The Sales and Service Technician is responsible for performing highly diversified duties to install, troubleshoot, repair, and maintain customers' garage doors and will sell, quote, and take payment on our products and services. Work assignments are made by our call center and/or managers. While a mechanical aptitude is required to be successful, we are willing to train candidates on our industry and will provide an extensive training course in Tempe, AZ upon hire. This pivotal, performance driven position helps us maintain 100% customer satisfaction and generate revenue. 

The right candidate will be mechanically and technically inclined, have an astute business acumen, and possesses the interpersonal skills to thrive in this sales/customer service focused position. There is no limit on the earning potential of this position, and experienced technicians often earn in the six figures. This is an exciting opportunity for a self-motivated sales professional interested in joining our hands-on industry where no two days are the same. 

To the right Sales and Service Technician, we offer:

  • Highly competitive uncapped commission. First year on-target compensation of $50,000 - $75,000+
  • Six figure potential for experienced candidates
  • Health, dental, life, and pet insurance
  • Company vehicle and tablet
  • Paid training
  • Administrative support and helpful management/technical assistance as necessary

A family owned and operated business, A1 Garage Door Service has maintained a stellar reputation as the foremost garage door specialists in the industry. We proudly uphold an A+ rating with the Better Business Bureau, 5 stars on Yelp, and have been an Angie's List Super Service Award recipient three times. We are proud to operate multiple locations throughout 6 states with continued plans for growth. We carry all the best, high quality products from the top garage door brands. For more about us, please visit

Duties and Responsibilities for the Sales and Service Technician: 

  • Respond to work assignments and tasks as directed by Manager/Call Center
  • Review Work Order information for accuracy and completeness
  • Maintain payment logs and collect payment per company procedures
  • Pick-up weekly inventory and ensure truck is (re)stocked with appropriate service material, including tools
  • Inspect garage/entry doors, openers and related components; diagnose problems; replace or repair parts; test and make adjustments; and document all recommended and completed repairs per company policy
  • Read and interpret equipment manuals and work orders to perform required maintenance and service
  • Use a variety of hand and power tools, electric meters and material handling equipment in performing duties
  • Detect faulty operations, defective material and report those and any unusual situations to proper supervision
  • Data entry within company software

Requirements for the Sales and Service Technician:

  • Experience selling high-end products to home-owners in a competitive marketplace
  • Mechanical aptitude, including skill in using a variety of hand and power tools, accurately reading a tape measure, and interpreting equipment manuals
  • Available/on-call for emergency repairs (rotating schedule)
  • Strong computer skills, be able to quickly learn new software and be comfortable working on a tablet
  • Physically able to move items weighing 80-100 lbs. and the ability to bend, climb, reach, kneel, etc. for extended periods
  • Valid driver's license and clean driving record
  • Background check and drug screen a condition of employment
  • Prior professional experience working in the garage door industry is beneficial but not required