Under the supervision of the Laboratory/Medical Director and Center Director, ensure donor suitability, produ ct integrity and the continued good health of donors through the compliance with Food and Drug Administration (FDA) regulations, EU regulations and Standard Operating Procedures (SOP) Manual / IBR Quality Plan.
1.Promote customer satisfaction through appropriate interaction and responsiveness to customer needs.2.Monitor and evaluate operation and provide feedback to Center Director.
3.Selection of suitable plasmapheresis donors through the use of Standard Operating Procedure Manual (with particular detailed attention to communications related to viral disease information and plasmapheresis informed consent), current State and Federal guidelines, OSHA, CLIA, and cGMP, all internal company procedures, personal education and experience.4.Timely review of accumulated data to confirm established donor suitability.
5.Assist with management and administration of Hepatitis Vaccine program according to established protocol.6.Assist with management and administration of employee counseling, testing, and follow up of employee exposures to blood or plasma. 7.Provide appropriate and confidential counseling to unacceptable individuals. 8.Provide level of care during unexpected or severe donor reactions.
9.Assist in employee training as necessary.10.Consult with Center Laboratory/Medical Director/Licensed Physician as required by Physician Substitute Program. 11.Communicate with Medical Director where necessary to ensure donor suitability issues are addressed appropriately. 12.Report all unsafe situations or conditions to supervisor. 13.Responsible for maintaining a consistent, regular attendance record. 14. May be required to work weekends and evenings and some major holidays.