The Customer Service Representative position serves as a liaison between our company and our clients by handling inbound and outbound customer service calls, chat and written correspondence. A successful candidate will have excellent written and oral communication skills, be able to accept ownership for effectively solving customer issues and will keep customer satisfaction at the core of every decision and behavior.
Duties and Responsibilities:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk and hear. The employee is frequently required to sit for extended periods of time and tolerate unpredictable work hours. The employee is frequently required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to focus. In addition, the job requires employees to have the ability to hear and communication to customers and co-workers throughout the day for extended periods.
The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; work and deadlines may impose pressure on a routine and frequent basis, substantivecontacts with people in stressful situations, delicacy and unpredictability of contacts routinely may create significant/constantstress.
Talus Payments is an EO Employer – Veterans/Disabled and other protected categories
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
This description reflects managements’ assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned.