Job Detail

Customer Service Advocate - Chapman Automotive

Date Posted: Feb 25, 2021
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Job Detail

  • Location:
    Chandler, Arizona, United States of America
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
    Entry Level
  • Positions:
  • Experience:
    1 Year
  • Gender:
    No Preference
  • Degree:
    Diploma
  • Apply Before:
    Jun 16, 2021

Job Description

We are looking for highly motivated, customer service focused individuals that are friendly and unique individuals to join our team. This may be an entry-level position, but we provide you with all of the tools and training necessary to make a career here at Chapman. This role is a crucial component of the customer service experience and we expect the best. The right individual has grit, is kind and genuine by nature, and always wants to do better. This is a full-time, hourly position.

We are currently looking for individuals to join our future hiring classes.

  • Become an expert in providing amazing service to a wide range of customers
  • Facilitate communication between customers and dealership counterparts
  • Assist customers with any question or concern they may have
  • Provide clear, helpful communication to everyone you interact with
  • Be diligent in your note-taking and always stay organized
  • Participate in ongoing training, always be learning.

Requirements

  • 1+ year of customer relationship experience a plus
  • Bachelor’s degree preferred
  • Experience utilizing multiple forms of communication
  • The understanding that this is a phone-based position (don’t worry, we promise to make it fun!)
  • Software and technology proficient
  • You are empathetic by nature, this is a crucial component of this role
  • You are willing to be a team player, we celebrate each other’s success
  • Ability to work independently when required
  • Exceptional verbal and written communication
  • Professional appearance
  • Fluency in written/verbal English, bilingual (verbal & written) is a strong plus
  • Willing to submit to a pre-employment background check and drug screening
  • Multiple shifts available Monday - Saturday
  • 2 week mandatory training

Benefits

Company Overview

Chandler, Arizona, United States of America

Chapman Automotive Group is one of the largest, top-performing automotive retailers across Arizona and Nevada. With over 1900 employees regionally, our workforce is a significant source of pride for our organization. Chapman has been family owned and... Read More

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