American Integrity Insurance Group
Tampa, FL 33609, USA
Mar 19, 2024
Full time
Provide customers with enhanced service in the placement and maintenance of residential property insurance.
Responsibilities
Responding to inquiries and questions from agents, customers and internal departments via email and phone.
Providing agents and insured customers accurate information.
Researching and resolving issues.
Answering calls professionally and expediently.
Providing administrative, general office and clerical services as required.
Processing mail and all other correspondence
Participating in projects/assignments that support policy services.
Maintaining the superior level of customer service
Education: Associate’s Degree required.
Experience: Two (2) years of personal lines insurance experience in call center environment, or combination of education and experience
Licensure: Florida licenses 20-44 (Personal Lines Insurance), 2-20 (General Lines), or 4-40 (Customer Service) preferred.
Schedule: 8:30am-5:30pm, Monday – Friday; No company-observed holidays or weekends