Job Detail

Customer Service (Transit Ambassador in MBTA Stations) - Sterland Solutions

Date Posted: May 04, 2021
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Job Detail

  • Location:
    Boston, Massachusetts, United States of America
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
    Entry Level
  • Positions:
  • Experience:
    Less Than 1 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Jul 03, 2021

Job Description

ENERGETIC, FRIENDLY AND ENTHUSIASTIC personality is essential to this role!


A few things to note for this role:

1) We are currently hiring for the night shift and have a few day positions available.

2) We are hiring for 3 days, 4 or 5 days with one weekend day required.

4) Successful completion of a drug screen (including marijuana) and criminal background check are required.



Transit Ambassadors are assigned to various stations throughout the MBTA rail system. They serve as the face and the in‐station representative of the MBTA. They have two primary functions. The primary function is to be highly visible at stations entrances to be highly engaging, friendly and courteous with and helpful to the riders of the MBTA. The secondary function is to take responsibility in their assigned stations by addressing anything out of the ordinary to include unacceptable behaviors or unsafe conditions and report them to the MBTA immediately.


Pay/Benefits :

  • $17 per hour
  • Room to advance
  • Health, Vision & Dental for full time
  • 401K
  • Employee Assistance program
  • PTO & Paid Holidays (including your birthday!) for all employees





Skills Required

Company Overview

Boston, Massachusetts, United States of America

A subsidiary of Montero Williams International and Based in the Boston, Massachusetts metropolitan area, Sterland Solutions is a minority owned business. We provide Receivership, Staff Augmentation, Interim Executives, Project and Program Management... Read More

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