5 Customer Service jobs

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Treat all Marbach information and customer information confidentially. •All aspects of order entry, quoting, and customer orders. •Maintain purchase order records and verify the price quoted against the amount billed. • Set up and maintain job, vendor, and customer files in Oxiaon (similar to SAP) and Excel. •Assist with special projects and other duties assigned by the Operations Manager. •Interact with customers to provide information in response to inquiries about products and services, along with handling/resolving customer issues. •Deal directly with customers either by telephone, electronically or face to face •Respond promptly to customer inquiries •Obtain and evaluate all relevant information to handle inquiries and complaints •Perform customer verifications •Direct requests and unresolved issues to the designated resources •Manage customers' accounts •Keep records of customer interactions and transactions •Record details of inquiries, comments, and complaints •Record details of actions taken. •Communicate and coordinate with internal departments •Follow up on customer interactions •Follow-up on open quotes and specialty projects. •Use of MI-5 CAD/CAM software to review customer-supplied information. •Use of Oxaion to enter orders, quotes, schedule, plan, and process all information relevant to the customer, material, & supplier management. •Develop and maintain good working relationships with Marbach customers. •Ability to handle varied functions quickly and accurately while being able to cope with constant interruptions. •Ability to travel for training and planned travel to customer sites. Physical requirements: •Be able to sit in front of a computer screen for long periods. •Use of Microsoft Office (Word, Excel, PowerPoint) •Interpersonal skills •Communication skills - verbal and written •Strong problem-solving skills •Attention to detail and accuracy •Strong organizational skills •Accurate typist with good command of the English language. •Adaptability •Bi-Lingual (English, Spanish)

The Pre-Apprenticeship Construction Experience (P.A.C.E.) program is a unique, paid introduction to a career in the trades. Participants receive in-depth construction training centered around safety, tools & materials, and career mindset, and complete on-the-job training rotations with four trade employers in Charlotte. Upon completion of the program, participants receive certifications, a toolbox with a variety of the hand tools used during the program, and the potential for full-time job offers!  

We are seeking a highly professional, motivated and customer service focused Tenant Relations Manager to join a dynamic team managing a group of luxury apartment buildings in the Center City/Rittenhouse area of Philadelphia. We are looking for a candidate with a strong background in luxury hospitality with an eye for high-quality standards. The right candidate will be able to perform a diverse range of duties including but not limited to: Serve as the main point of contact for new and current residents, providing luxury service to execute tenant request and resolve any issues. Assist new residents and provide white glove service in coordinating move-ins via phone, email, and in-person communications. Ensure our properties and services meet our high-quality standards and quality assurance and take immediate corrective action. Research industry trends and bring suggested updates, amenities, ideas to building ownership to improve tenant life. Build and maintain partnerships with local and regional businesses as a part of Pearl Perks. Maintain quality assurance of the resident Pearl App to ensure system is current and functional for residents. Assist the Resident Experience Manager in planning, setting up and managing the resident events. Other duties as assigned.   Desired Skills: Luxury Hospitality background highly desired. Extremely proficient in customer service, working directly with tenants/guests to ensure the highest quality service. Creative problem resolution skills. Ability to work independently and create solutions and systems to deal with a wide variety of situations.   Required Educational Background: High School Diploma Required Bachelor’s Degree Preferred

We are seeking a highly professional Front Desk Concierge to oversee all customer service duties at a high-end, luxury apartment buildings in Philadelphia The right candidate will perform a diverse range of duties some of which include: Greeting residents and guests by name Assisting with arrival issues such as giving hands with heavy bags, showing guests to the elevator and escorting visitors to the proper destination within the lobby/building Overseeing deliveries to the lobby/mail-room areas and properly logging packages into Managing a multi-faceted entry space, hosting both residential and commercial spaces Facilitating the acceptance of visitors while always ensuring that no unwanted persons/guests gain access to the building. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Effectively communicate by phone and/or email with other departments: Leasing, Property Management, Maintenance, Tenant Relations. Your central goal is to always provide residents with outstanding customer service and the positive experience they expect in their luxury residence. As the face of our company, a successful candidate will be presentable, polite, and positive, with outstanding people skills and an aptitude for multi-tasking in a fast-paced environment. Requirements High School diploma or relevant qualification At least two years’ experience in a similar role Strong understanding of customer service and people skills Strong organizational skills Knowledge of Microsoft Office programs A positive attitude Flexible schedule, able to work evenings, weekends, and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Excellent references Job Type: Full-time Salary: From $15.00 per hour Benefits: 401(k) Health insurance Life insurance Paid time off Vision insurance Schedule: Evening shift Holidays Weekend availability

Are you passionate giving outstanding service to your community? As an Assurance Wireless Connectivity Expert, you’ll be your area’s official expert and street team helping connect qualified customers to our industry leading Lifeline Assistance and Affordable Connectivity programs. You will help your community take full advantage of the industry leading, nationwide T-Mobile network, with 4G LTE and 5G capabilities that keep our customers connected. We’re looking for a self-starter, with strong relationship building skills.