17 Customer Service jobs

Peer Specialists are individuals with a personal  lived experience of Mental health or Substance Use disorder who provide non-clinical support as a fully integrated treatment team member and educator for staff. Peer Specialists are role models of recovery values and principles. Peer Specialists help others to identify and understand the barriers to treatment and recovery, situations that lead to crisis, as well as  the strengths and personal wellness tolls needed for individual recovery growth and maintenance for individuals receiving services from inpatient or outpatient programs. Responsibilities: Provide peer support services to consumers in the program setting, community, or in the consumer's home--as directed by Supervisor. Accompany consumers at various community support meetings or events whenever it is appropriate and provide follow-up services to consumers in a 1 to 1 setting, by phone, or by mobile visits. Advocate for consumers and for the recovery message by actively participating in staff meetings, treatment team meetings, etc. and appropriately interjecting the consumer viewpoint and recovery goals. Demonstrates knowledge and application of Wellness Recovery Action Plan, Personal Medicine, and Mental Health Advanced Directives documents and being able to share own recovery experience. Maintain appropriate boundaries, as described peer orientation trainings. Assist consumers in identifying natural supports and resources in the community and educate consumers on how to utilize them in the recovery process. Monitor consumer progress with recovery goals and provide feedback as appropriate to consumer, family members, and clinical staff. Assist consumers in recovery management, including identifying recovery goals, barriers to achieving these goals and strategies to meeting goals. Maintain all required paperwork and documentation in a timely manner, as directed by Supervisor. Teach problem solving and social skills to consumers individually or in a group setting, through role modeling, coaching, and skill building in such areas as money management, transportation use, time management, etc. Qualifications High School Diploma or equivalent. Certified Peer Specialist or Certified Recovery Specialist certification is preferred. Have lived experience and a self-disclosed primary mental health diagnosis, having experienced the recovery process, and willing to share experiences to the benefit of consumers served. Basic understanding of mental health and co-occurring disorder conditions or substance use that interfere with the activities of daily living and mental health wellness. Progressed in own recovery and have basic understanding of the recovery principles: Hope, Personal Responsibility, Empowerment Skills, Self-Advocacy, Educational Opportunities, and the importance of using personal and community Supports. Able to articulate to consumers, families, and to interested stakeholders that peer support is a non-clinical service to promote recovery wellness. Entry-level competency using a computer, including email use and Microsoft Word Licensure, Certifications, and Clearances: Cardiopulmonary Resuscitation (CPR) Comprehensive Crisis Management (CCMC) CCM training is required within 30 days of hire and annually thereafter Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal OAPSA UPMC is an Equal Opportunity Employer/Disability/Veteran   ***Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.***   Total Rewards More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.   Our Values At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety , Dignity & Respect , Caring & Listening , Responsibility & Integrity , Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.    

Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for a passionate Crisis Clinician Supervisor to join our team at resolve Crisis Services! resolve is a 24-hour, 365-day crisis service including a 24-hour hotline, mobile crisis team, walk in center and services for children’s and teens. For more information please visit:  https://www.upmc.com/services/behavioral-health/resolve-crisis-services Under the direction of the Crisis Program Director, the Crisis Clinician Supervisor is responsible for assisting in the consumer service and clinical services. Primary responsibility is answering calls from community professionals and persons to the Call Center. This includes, but is not limited to, answering question, call routing, obtaining clinical information and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all calls previously mentioned.   ***This position is sign on bonus eligible: $3,000 with a 2 year commitment or $5,000 with a 3 year commitment. *** Responsibilities: Works with the Crisis Clinicians to increase staff retention, manage or address staffing corrective actions. Provides supervision. Provides oversight of staff development/ training, building initiatives. Works with the training team to develop trainings for staff, new hire onboarding/ orientation Participates in case consultation(s). Works with the Clin III to increase the expansion in walk in/ residential, decrease overtime across the departments. Identify areas of improvement and or need IE CACTIS is walk in/ residential program. Collaborates with senior leadership. Participates in high utilizer meetings. Manages crisis situations effectively. Participates in building wide meetings with senior leadership. Project and Program analysis. Oversight and participates in building wide quality initiatives. Qualifications Masters Degree in Psychology, Counseling or Social Work with four years crisis experience. Includes phone triage, as well as an in-depth knowledge and proven skill at doing psychiatric assessments. Experience in mental health crisis intervention, case management, or in home therapy preferred. Excellent, recovery-oriented interpersonal relations. Licensure in Social Work or Professional Counseling is preferred. Licensure, Certifications, and Clearances: CCM training is required within 30 days of hire and annually thereafter Cardiopulmonary Resuscitation (CPR) Comprehensive Crisis Management (CCMC) Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran   Total Rewards More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.   Our Values At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety , Dignity & Respect , Caring & Listening , Responsibility & Integrity , Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.    

Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for a passionate Crisis Technician to join our team at resolve Crisis Services! resolve is a 24-hour, 365-day crisis service including a 24-hour hotline, mobile crisis team, walk in center and services for children’s and teens. For more information please visit:  https://www.upmc.com/services/behavioral-health/resolve-crisis-services The part time Crisis Technician I will assist in consumer services, while maintaining a warm, friendly, and hospitable environment. This individual will answer questions, obtain clinical information and documentation of all duties previously mentioned. Responsibilities: Act as a member of the recovery team to provide direct care to individuals and families of the walk-in & structured residence based on CSSP principles, recovery, and rehabilitation model of care. Provide supportive counseling to promote consumer stability by utilizing a person centered, strength-based model of intervention. Participate as member of a multidisciplinary treatment team, working in conjunction with crisis care staff, program staff, and physicians and participate in the development and implementation of treatment plans. Aid with ADLs, hygiene and laundry as needed. Manage crisis situations effectively using positive approaches. Meet standards for documentation and completes all required paperwork. Use motivational interviewing with Consumers in a crisis office/residential setting. Participate in interdisciplinary activities such as staff meetings. Maintain the therapeutic milieu, including safety. Qualifications High school diploma or equivalent. B.S. degree preferred. Crisis experience preferred. Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies. Provide direct total physical care to unpredictable, potentially violent mentally ill residents including lifting, supporting, running toward or away from areas where problems are occurring, and pushing or pulling equipment. Excellent interpersonal relations and disposition that is warm, friendly, caring, kind, and hospitable toward consumers and colleagues. Ability work efficiently and independently in crisis setting. Ability to work collaboratively within a multidisciplinary team. Ability to work under stress, with an unpredictable consumer flow. Flexible schedule; rotating shifts. May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another. Licensure, Certifications, and Clearances: Cardiopulmonary Resuscitation (CPR) Comprehensive Crisis Management (CCMC) Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran   Total Rewards More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.   Our Values At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety , Dignity & Respect , Caring & Listening , Responsibility & Integrity , Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.    

Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for passionate Crisis Clinicians to join our team at resolve Crisis Services! resolve is a 24-hour, 365-day crisis service including a 24-hour hotline, mobile crisis team, walk in center and services for children’s and teens.  For more information, visit:   https://www.upmc.com/services/behavioral-health/resolve-crisis-services We have Full Time, Part Time and Casual Crisis Clinician II positions available! Candidates must be able to work varying shifts: daylight, evening, nights, weekends, holidays - with openings in the following departments: Mobile Phones Walk-In Overnight *** All Full Time and Part Time positions are Sign On Bonus eligible (excludes Casual) *** Full Time: $3,500 with a 2 year commitment or $5,000 with a 3 year commitment Part Time: $1,750 with a 2 year commitment or $2,500 with a 3 year commitment The Crisis Clinician II is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to crisis related situations from community professionals and persons within Allegheny County. This includes, but is not limited to, answering questions, obtaining clinical information, scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.  Manages a caseload for the shift Obtaining clinical information in the medical record Provide supportive counseling to consumers to promote stability Work efficiently and independently in crisis setting Support consumer and negotiates appropriate referral services Collaborates with the Crisis Clinician III such case consultations Meets documentation and completes all required paperwork Completes face to face crisis assessments Responding to telephone calls from consumer(s) community and natural supports Manages crisis situations effectively Complete case reviews Participates in interdisciplinary staff meeting and activities Completes quarterly case reviews Provides supportive counseling to promote consumer stability Support consumer and suggest/ recommend appropriate referral services Obtain authorizations or Precert information for consumers that transition into the Residential Program Managing crossover across the shifts Responding to telephone calls relating to the clinical services or consumers Ability to manage a caseload as needed while maintaining the role as the lead clinician on shift. Responsible for assisting consumer and clinical services with case consultation Participates in orientation for new crisis Clinicians Serves as the lead clinician and responsible for overseeing daily functions Qualifications Bachelors Degree in Psychology, Counseling or Social Work with three (3) years clinical experience with one year crisis experience OR Masters Degree in Psychology, Counseling or Social Work with two (2) years clinical experience Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience Work history that includes phone triage, as well as an in-depth knowledge and proven skill at doing psychiatric assessments Experience in mental health crisis intervention, case management, or in-home therapy preferred Excellent, recovery-oriented interpersonal relations Licensure in social work or professional counseling is preferred Ability to work shifts, weekends, holidays, and to assume on call responsibilities Licensure, Certifications, and Clearances: Cardiopulmonary Resuscitation (CPR) Comprehensive Crisis Management (CCMC) Driver's License Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal OAPSA UPMC is an Equal Opportunity Employer/Disability/Veteran Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.   Total Rewards More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.   Our Values At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety , Dignity & Respect , Caring & Listening , Responsibility & Integrity , Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.    

Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for passionate Crisis Clinicians to join our team at resolve Crisis Services! resolve is a 24-hour, 365-day crisis service including a 24-hour hotline, mobile crisis team, walk in center and services for children’s and teens.  For more information, visit:   https://www.upmc.com/services/behavioral-health/resolve-crisis-services We have Full Time, Part Time and Casual Crisis Clinician I positions available! Candidates must be able to work varying shifts: daylight, evening, nights, weekends, holidays - with openings in the following departments: Mobile Phones Walk-In Overnight *** All Full Time and Part Time positions are Sign On Bonus eligible (excludes Casual) *** Full Time: $3,500 with a 2 year commitment or $5,000 with a 3 year commitment Part Time: $1,750 with a 2 year commitment or $2,500 with a 3 year commitment The Crisis Clinician I is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to crisis related situations from community professionals and persons within Allegheny County. This includes, but is not limited to, answering questions, obtaining clinical information, scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.  Responsibilities: Manages a caseload for the shift Obtaining clinical information in the medical record Provide supportive counseling to consumers to promote stability Work efficiently and independently in crisis setting Support consumer and negotiates appropriate referral services Collaborates with the Clin II such case consultations Meets documentation and completes all required paperwork Completes face to face crisis assessments Responding to telephone calls from consumer(s) community and natural supports Manages crisis situations effectively Complete case reviews Performs in accordance with system-wide competencies/behaviors Performs other duties as assigned Qualifications Bachelor's degree in Psychology, Counseling or Social Work with two (2) years of clinical experience required OR Master's degree in Psychology, Counseling or Social Work required Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience Includes phone triaging, as well as an in-depth knowledge and proven skill at doing psychiatric assessments Experience in mental health crisis intervention, case management, or in-home therapy preferred Excellent, recovery-oriented interpersonal relations Ability to work shifts, weekends, holidays, and to assume on call responsibilities Licensure, Certifications, and Clearances: CCM training is required within 30 days of hire and annually thereafter Cardiopulmonary Resuscitation (CPR) Comprehensive Crisis Management (CCMC) Act 31 Child Abuse Reporting Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance OAPSA UPMC is an Equal Opportunity Employer/Disability/Veteran Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.   Total Rewards More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.   Our Values At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety , Dignity & Respect , Caring & Listening , Responsibility & Integrity , Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.    

Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for a full time Crisis Services Coordinator to join our team at resolve Crisis Services! resolve is a 24-hour, 365-day crisis service including a 24-hour hotline, mobile crisis team, walk in center and services for children’s and teens.  For more information please visit:  https://www.upmc.com/services/behavioral-health/resolve-crisis-services Purpose: The Crisis Services Coordinator will assist in the consumer service and clinical services and will coordinate walk-in and other community services. Answer questions, obtain clinical information, schedule outpatient evaluations, respond to telephone crisis, and documentation of all duties previously mentioned. Responsibilities: Assist in transportation and attainment of outpatient and necessary appointments. Assess consumer needs and assist consumer in identifying resource needs. Manage crisis situations effectively using positive approaches. Identify appropriate resources base on needs assessment. Meet standards for documentation and completes all required paperwork. Use motivational interviewing with Consumers. Participate in interdisciplinary activities such as staff meetings and other committees as assigned. Assist in maintaining an up-to-date resource manual for referral information. Negotiate services with consumer and make recommendations for appropriate level of care. Provide guidance and access to community referrals. Provide services in a community and/or office setting. Use person centered and strength-based philosophy while interacting with Consumers. Qualifications Bachelors Degree in Social Work, Psychology or Counseling required. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. 2 years mental health experience including 1 year of case management experience. Consistent ability to respond calmly and effectively, using good clinical judgment to both behavioral health and medical emergencies. Substance Abuse experience preferred. Ability to work efficiently and independently in crisis setting. Excellent interpersonal relations using a recovery approach. Knowledge of mental health laws. Knowledge of insurance programs, processes and able to obtain authorizations as needed. Ability to work collaboratively within a multidisciplinary team. Ability to work under stress, with an unpredictable consumer flow. Flexible schedule; rotating shifts. May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another. Licensure, Certifications, and Clearances: CCM training is required within 30 days of hire and annually thereafter Cardiopulmonary Resuscitation (CPR) Comprehensive Crisis Management (CCMC) Driver's License Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal OAPSA UPMC is an Equal Opportunity Employer/Disability/Veteran Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.   Total Rewards More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.   Our Values At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety , Dignity & Respect , Caring & Listening , Responsibility & Integrity , Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.    

  MUST BE ABLE TO TRAVEL LOCALLY Summit Retail Solutions has partnerships with some of America's largest names in retail, allowing them to provide their clients with cutting-edge retail marketing campaigns that take their product launches to the next level. In order to meet current demand, Summit Retail Solutions is currently hiring energetic, customer service-focused individuals with a passion for the retail industry. The person(s) for this position should be outgoing, self-motivated, and love working and socializing with people.   Duties : Engage customers at our retail campaigns to drive sales through the register. Effectively promote products & services Assist Management team with event prep and closing. Maintain retail relationship. Comply with program and retailer-specific guidelines. Inventory management Display setup and breakdown   Requirements : Strong desire to work within the retail, sales, or marketing industry. One-year experience working in retail, customer service, sales, or similar field. Reliable transportation to travel up to 40 miles to our retail partners and transport sales promotional items, displays, signage. Ability to work full-time retail hours punctually and reliably ( weekends are included ) Ability to stand for extended periods of time in a retail store. Ability to lift/move 35 pounds or more. Ability to work in a fast-paced retail sales environment.   Summit Retail Solutions, Inc is a national company that has travel and relocation opportunities available for top performers. Summit Retail Solutions, Inc. is an equal opportunity employer and will not discriminate against any qualified applicant on the basis of a protected characteristic unless a bona fide occupational qualification exists. Applicants who receive an offer will be required to undergo a drug test and background screening as a condition of their employment.  

Summit Retail Solutions, Inc. is looking for an outgoing, charismatic, energetic individual, for immediate hire, to join our customer acquisition team! If you enjoy helping customers find new and exciting services, this job could be for you! Summit partners with clients and big box retailers to provide brand marketing through live demonstrations. We have a large portfolio of products spanning multiple categories but have a specialized focus on service-based products and programs. Our customer acquisition team runs in-store events, promotions and roadshows focusing on promoting new services to help customers get the most out of their shopping experience. Summit’s customer acquisition team must be able to manage all aspects of the roadshow including engaging with customers, driving sales, organizing / merchandising displays including marketing materials, managing the inventory, conducting demonstrations, and setting up and breaking down the special event.   Requirements Strong desire to work within the retail / sales / marketing and mainly customer acquisition. One year experience working in the customer acquisition or customer service industry or similar. Reliable transportation to travel up to 40 miles to our retail partners and transport sales promotional items, displays, signage. Ability to work retail hours and holidays punctually and reliably. (40-hour workweek; Thursday through Sunday!) Positive attitude and eagerness to learn. Strong desire to succeed. Exceptional communication and customer service skills Ability to stand for extended periods of time in a retail store. Ability to lift/move 35 pounds or more. Ability to work in a fast-paced sale environment.   Benefits Comprehensive paid, guided training involving event management, sales techniques, inventory management, advertising and brand exposure, client management, public relations. Competitive compensation model with guaranteed hourly advance Competitive bonus structure, incentives, and commissions Full-time, 40-hour work week with overtime opportunity for Top Performers Career growth at your pace with the opportunity for advancement Medical, dental, 401k and other voluntary insurances for eligible full-time employees   Summit Retail Solutions, Inc is a national company that has travel and relocation opportunities available for top performers. Summit Retail Solutions, Inc. is an equal opportunity employer and will not discriminate against any qualified applicant on the basis of a protected characteristic unless a bona fide occupational qualification exists. Applicants who receive an offer will be required to undergo a drug test and background screening as a condition of their employment.

We at Aqua Gulf Xpress are looking for a Regional Intermodal Dispatcher to fill an open position at our Jacksonville, FL and Winter Haven offices. Aqua Gulf Xpress is the trucking division of Aqua Gulf. A proven service and safety record for over 50 years. Servicing our customers out of the Port of NY/NJ, Philadelphia, PA and Jacksonville, FL. Our proximity to these ports and the railroads that serve them allow us to provide the highest level of service to our customers. We also maintain interchanges with all major ocean carriers and railroads. We have a combination of company drivers/equipment and owner operators. Our in-house maintenance and safety programs help to ensure your cargo arrives safely at its destination. Dispatching is handled via a state-of-the-art computerized system. Responsibilities: Working with company and owner operators and setting up their plan daily. Utilizing the HOS rules to dispatch effectively and maximize driver’s potential to be productive for the company and drivers together. Tracking and tracing drivers and shipments. Great customer service Attention to detail Knowledgeable in Excel, Word, Outlook & Profit tools is a Plus. Equipment tracking updating Ensure area trailer pools at customer drop yard locations are updated Understand Hours of Service (HOS) requirements Great attention to detail and problem solving Intermodal experience helpful but not a must. Team oriented Fast Learner and able to multi-task.  

  Green Mango Pest Control is hiring for full-time Pest Control Technicians   No Experience needed. We provide paid training, including state licensing.   We are looking for candidates that find satisfaction in taking care of others and doing excellent work!   Competitive pay and full comprehensive benefits package!   $1000 SIGN ON BONUS FOR LICENSED TECHNICIANS AFTER 90 DAYS OF EMPLOYMENT!!!   Paid Training & Licensing Multiple Annual Employee Events 401k + Employer Match Life Insurance Health, Vision and Dental Insurance Casual and Relaxed Atmosphere Flexible Schedule Discounted Services Paid Time Off On-Site Company Store Incentives/Gamification Employee Referral Benefits Program Room for growth within the Company Your starting pay is just that… the starting point, not the starting and ending point. They are multiple ways to earn extra $$.   All employees receive full background and MVD checks prior to employment and ongoing background checks after employment begins.   Must also pass an initial drug screening and future random drug screenings.   We can't wait to hear from you - Apply Today!'  

CCAs may be required to work any day of the week, including weekends and holidays as scheduled.   Delivers and collects mail on foot or by vehicle under varying road and weather conditions in a prescribed area; maintains professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products, and procedures commonly used, and geography of the area.

We are seeking a Customer Service Representative to join our team! You will be responsible for helping current and former students and institutions by providing information and resolving technical issues via inbound and outbound phone calls and emails. The pay range is $16 to $19 hourly and the position is for in-person/in-office work. Unisa offers a flexible work environment with healthcare, 401(k), and other benefits available. Responsibilities: Interact with customers on their accounts, including inbound and outbound phone calls Research to provide customer inquiries with resolutions in accordance with established laws, regulations, and policies Provide information about our services Maintain and ensure integrity of data and sensitive information Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving services ​ Qualifications & Requirements: High school diploma or equivalent 1+ year of experience in customer service, loan servicing, debt collecting or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Excellent interpersonal and motivational skills Proficient with Microsoft office software and computer technology Shift: 8:00AM – 4:30PM    

Job Responsibilities Deliver “exceptional” customer-service to both external and internal (co-workers) customers/potential customers. Inspect premises to identify infestation source and extent of damage to property, wall, or roof porosity and access to infested locations. Apply or dust chemical solutions, powders, or gases into rooms, clothing, furnishings, or wood, or over marshlands, ditches, or catch basins. Clean work site after completion. Technician is responsible for contacting clients; call ahead, rescheduling etc. Measure area dimensions requiring treatment, using rule, calculate fumigant requirements, and estimate cost for service pursuant to company guidelines. Cut or bore openings inbuilding or surrounding concrete, access infested areas, insert nozzle, and inject pesticide to impregnate ground. Study preliminary reports or diagrams of infested area and determine treatment type required to eliminate and prevent recurrence of infestation. Set mechanical traps or place poisonous paste or bait in sewers, burrows, or ditches. Adhere to industry laws, legal codes, court procedures, precedents, government regulations, executive orders, and agency rules. Afore-mentioned adherence encompasses while operating company-issued vehicle. Properly operate any equipment and tools necessary to efficiently perform duties of this position: back-pack, computer, scheduler, cell-phone, etc. Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling services. All other duties as assigned by Supervisor or Service Manager.   Qualifications/Skills:   Individual must possess a high school diploma or GED equivalent. Must be customer-centric. Exceptional verbal communication skills. Must be able to read, comprehend and follow label instructions. Possess excellent time management, active listening, and critical- thinking skills. Must have the ability to multi-task and work efficiently in a fast-paced environment. Able to work flexible hours. Must be capable of working in a team-setting and/or independent of others. Required to pass all pre-employment hiring requirements and acquire licensing necessary to perform job. Must always have a valid driver’s license.       Physical Requirements:   Frequent to constant standing/walking, stooping/bending, and carrying/climbing ladder up to 28 ft. tall. Repetitive use of upper extremities. Exposure to seasonal temperatures and weather conditions; low toxic fumes, dust, noise, pests, animals that may be on-premises. Must be able to work in natural and artificial lighting. Able to lift a minimum of 50 lbs. Must have the capability to wear the proper PPE, when necessary. Must have the ability to utilize all tools and equipment used in performing job duties, i.e.; screwdrivers, hammer, power tools, power auger, rod, hose-reel on the vehicle, shovel, drill.

Job Responsibilities Maintains knowledge of technical data concerning chemicals uses and their application. Maintains knowledge of federal, state and local regulations regarding pest control. Maintains a copy of the business unit Commercial Pest Control Service manual at close proximity at all times and follows the specified instructions therein. Maintains and services all route customers according to company standards and procedures. Calls the office daily as required for messages. Completes and submits daily service reports as required. Advises customers of potential problems. Keeps management informed of any problems encountered on service routes. Maintains proper inventory of pesticides in usage. Maintains service records in accordance with EPA standards. Collects delinquent accounts. Maintains service equipment and vehicle in clean and proper operating condition. Maintains a safe driving record. Assists on other routes as required by management. Completes federal, state, local and company required training programs within prescribed time limits for proper certification.   Job Requirements High school diploma or general education degree (GED) required 1-3 months related experience preferred Available to work flexible hours as required by customer needs, including evenings, nights, and/or weekends. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Licenses/certificates as required by federal, state, or local regulations. Maintain a valid driver's license. Immediately report to management any loss of required license.   Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidatet must be prepared to: Move up to 10 pounds regularly, and 11-20 lbs frequently, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Exerting up to 50 lbs of force to move objects is required occasionally. Uses legs and/or hands and arms to ascend or descend ladders, stairs, scaffolding, ramps, poles, etc., in a manner that exceeds what is required for ordinary locomotion. Maintain his/her balance when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces; balance exceeds that needed for ordinary locomotion. Bend legs and spine downward and forward to crouch or squat, and bend legs at the knee to come to rest on a surface with one or both knees, including crawling on hands and knees or hands and feet. Push objects forward, downward, or outward with sustained force using the upper extremities to press with steady force, and drag, draw, haul, or tug objects with sustained motion using upper extremities to exert force. Extend his/her hands and arms in any direction to reach objects, and move objects from a lower to a higher position, or move objects horizontally from one position to another, by lifting or carrying objects either in his/her hands or arms or by strapping equipment to the body; requires substantial use of upper extremities and back muscles. Use touch of skin to perceive attributes of objects, such as size, shape, temperature, or texture; particularly fingertips. Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and received detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment. Operate a motor vehicle and use electrically and manually powered hand tools for securing objects to surfaces.

The Customer Service Associate is responsible for supporting the company’s retention efforts by assisting the divisions and support staff to maintain a high level of satisfaction throughout the customer’s life cycle. This position will work cross-functionally with all Sentry team members by addressing at-risk accounts, as well as providing feedback to the team on the customer user’s experience. The purpose of this position is to coordinate the team’s efforts to improve the customer experience across all Regions of the Company and manage the resources required to effectively execute strategic, company-wide, and division goals and objectives. Applicants must: • Possess strong written and verbal communication skills • Have a working knowledge of Microsoft Word, Excel, and Outlook • Be able to work independently with minimal supervision • Maintain a professional demeanor in all interactions with clients, team, and internal departments • Perform other incidentals and related duties as required and assigned • Have strong phone skills    Benefits: • Medical, Dental, Vision • Life and AD&D • Short Term and Long-Term Disability • 401(k) • Paid Sick/Personal • Paid Vacation (one week after 6 months) • Holidays Sentry Management, Inc. is an Equal Opportunity Employer  

Responsibilities: Supervise and interact with children in a safe and compassionate manner Implement creative activities to assist with child development Create a positive and nurturing environment for children Perform a variety of tasks, such as activities, meal time and overseeing play   Qualifications: Previous experience with childcare or other related fields Passionate about working with children Ability to build rapport with children and their parents Positive and patient demeanor  

Full and Part time positions At  AAA Exterminating Inc  we provide a working environment where skilled professionals can finally achieve true satisfaction not only at work, but in their own personal lives as well. We are proud to offer our exceptional associates competitive compensation, comprehensive benefits, and outstanding opportunities for professional and personal development. If you're committed to providing the highest level of customer service, we have an ideal opportunity for you. As a pest control technician you will be providing quality service to all of our customers. DUTIES AND RESPONSIBILITIES: Complete federal, state, local and company required training programs for proper certification. Maintain and service all route customers according to company standards and procedures. Available to work flexible hours as required by customer needs including, early evenings and/or Saturdays. Complete and submit daily service reports as required. Keep open communication with management and office staff with any route updates. Maintain proper inventory of pesticides in usage. Maintain equipment and vehicle in clean and proper operating condition. Maintain a safe driving record. Assist on other routes as required by management. Other duties as assigned. REQUIREMENTS: To succeed at this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: High school diploma or general education degree (GED) preferred. Training for licensing is offered and paid for by Company. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organizations. SKILLS: Friendly personality with good people skills. Sales experience preferred, but not required. BENEFITS   (full-time employees only)   : 401K with matching contributions from Company Medical insurance Dental insurance Vision insurance Life insurance Paid vacation time  (up to 3 weeks, plus personal and sick days) Paid Holidays WHY CHOSE AAA EXTERMINATING INC? As a family owned and operated industry leader, for over 70 years, we provide state of the art technology and training with a friendly and rewarding work environment. The difference is, on site ownership and management that is available everyday to listen to and appreciate your ideas.  WE OFFER CUSTOMIZED HOURS AND POSITIONS WITH ROUTE FLEXIBILITY!  A career with opportunity and stability that fits in with your life. We are proud that our team members find that their career journey ends with us. The average employment duration at  AAA Exterminating Inc  is 18+ years. This says a lot! Our continuous growth as a successful company creates a constant need to fill new positions.  MAKE YOUR FINAL CAREER DESTINATION AAA EXTERMINATING, INC. Come join our team!  There are no boundaries with our exceptional pay (including commissions and bonuses), our positive work environment, and  OUR INVESTMENT IN YOU  both personally and professionally! Benefit Conditions: Waiting period may apply Only full-time employees eligible COVID-19 Precaution(s): Personal protective equipment provided or required Temperature screenings Sanitizing, disinfecting, or cleaning procedures in place Typical end time: 5PM Typical start time: 8AM This Job Is: A job for which military experienced candidates are encouraged to apply Open to applicants who do not have a high school diploma/GED A good job for someone just entering the workforce or returning to the workforce with limited experience and education A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Work Remotely No Job Types: Full-time, Part-time Pay: $35,000.00 - $55,000.00 per year