Gateway Counseling Center
Job Title: Community Habilitation Worker
Department: OPWDD
Reports To: Director of Community Habilitation
FLSA Status: Non-Exempt
Summary Assists in providing care to individuals with intellectual disabilities based on their individualized service plans and valued outcomes by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Provides individualized care to individuals with intellectual/developmental disabilities in their home and in the field.
Helps individuals with activities of daily living, such as cooking, cleaning, laundry, time management and organizational skills.
Helps individuals with their academic skills, which include math, money management, reading, and comprehension.
Helps assist individuals with learning how to travel independently within their community.
Guides and supervises individuals in leisure activities, which are both fun and educational to help foster their goals.
Follows a designated shift routine and assignments as outlined by the Director of Community Habilitation.
Supervises individual at all times when in their care.
Performs work in accordance with appropriate procedures under the supervision of the Director of Community Habilitation.
Completes all necessary billable checklists and encounter forms attesting that appropriate services were conducted with assigned individual.
Responsible for completing monthly budget calendar.
Maintains a case load of individuals and general binders.
Completes Community Habilitation Program “Monthly Progress Summary” in Individuals’ general binder.
Completes monthly case notes in the “Case Note” section of the individual general binder.
Reviews with Care Manager, advocate and individual the Community Habilitation Plan every 6 months and complete Community Habilitation plan based on valued outcomes identified at review every 6 months. Address valued outcomes, and ensures that monthly progress notes and checklists match. Addresses Community Habilitation plans outcomes and progress as described in the Life Plan and outlined in the Community Habilitation Plan, and assures the checklists reflect that services were rendered as described in the Community Habilitation Plan and that progress from those services are mentioned in the monthly progress notes.
Coordinates and attends all individuals’ LifePlan meetings, Community Habilitation and/or Special Team meetings.
Participates in establishing new goals for individuals.
Provide hand-on programming for the individuals in the Community Habilitation Program with full understanding that it is a dually diagnosed population which is prone to extreme behavioral problems and outbursts.
Responsible for completing Daily Notes and Behavior Data Sheets, where applicable.
Provides needed programmatic information at all program meetings, both in and out of the Community Habilitation Program.
Maintains constant communication with Director of Community Habilitation as program services are rendered completely in the field. This communication includes both email and phone conversations.
Reports accidents and suspected abuse to the New York State Justice Center as required by law.
Performs all other duties as assigned by the Director of Community Habilitation.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.
Initiative - Asks for and offers help when needed; Shares hobbies and skills that could benefit and enrich the program.
National Alliance for Direct Support Professional (NADSP) Competency List
Individual Empowerment- Enhances the ability of the individual to lead a self-determining life by providing the support and information necessary to build self-esteem, assertiveness and to make decision.
Communication- Knowledgeable about the range of effective communication strategies and skills necessary to establish a collaborative relationship with the individual.
Assessment- Knowledgeable about formal and informal assessment practices in order to respond to the needs, desires and interests of the individuals.
Community and Service Networking- Knowledgeable about the formal and informal supports available in the community and skilled in assisting the individual to identify and gain access to such supports.
Facilitation of Services- Knowledgeable about a range of participatory planning techniques and is skilled in implementing plans in a collaborative and expeditious manner.
Community Living Skills & Supports- Matches specific supports and interventions to the unique needs to individuals and recognizes the importance of friends, family and community relationships.
Education, Training & Self-Development- Identifies areas for self-improvement, pursues necessary educational/training resources and shares knowledge with others.
Advocacy- Knowledgeable about the diverse challenging facing individuals (human rights, legal, administrative and financial) and is able to identify and use effective advocacy strategies to overcome such challenges.
Vocational, Education & Career Support- Knowledgeable about the career and education related concerns of the individual and is able to mobilize the resources and support necessary to assist the individual to reach his or her goals.
Crisis Prevention & Intervention- Knowledge about crisis prevention, intervention and resolution techniques and can match such techniques to particular circumstances and individuals.
Organizational Participation- Familiar with the mission and practices of the support organization and participates in the life of the organization.
Documentation- Aware of the requirements for documentation in the organization and is able to manage these requirements efficiently.
Building and Maintaining Friendships & Relationships- Supports the individual in the development of friendships and other relationships.
Person Centered Supports- Ensures that support programs and interventions are person-centered and is knowledgeable about person-centered techniques.
Supporting Health & Wellness- Promotes the health and wellness of all individuals.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate’s or Bachelor's degree (B. A.) in Health or Human Services or related field from accredited College or university; 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to supervisors, coworkers, individuals, and other employees of the organization.
Computer Skills
To perform this job successfully, an individual should have knowledge of Word Processing software.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Skills and Abilities
Interest in working with the Developmentally Disabled population.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand, walk, use hands to handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee may occasionally need to handle an individual who is more than 100 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions.
The noise level in the work environment is usually moderate.
Note: This document lists the major and most typical duties/requirements of the position as of the effective date of this document and it is not all-inclusive. Further, the essential functions of this job may vary greatly from time to time consistent with business needs and work location. Employees may be expected to perform additional essential and non-essential job-related tasks in addition to those contained in this document as directed and/or may be required to have or gain additional specific job-related knowledge and skills. In addition, given the nature of our business, including the financial realities and difficulties specific to Nonprofit entities, Gateway retains the absolute right to modify the essential functions of this position at any time.
***Please Answer “Yes” or “No” to the following questions.
Have you read the above Job Description? ______
Do you understand the above Job Description? ______
Can you perform all of the duties described in this Job Description? ______
Do you need any special accommodations to perform the above job description? ______
By signing below, I am attesting to the fact that I read, understand, and can perform all of the duties, tasks, and responsibilities described above. I understand Gateway Counseling Center, Inc.’s expectations in the performance of my duties.
____________________________ _____________________________ __________
Print Name Staff Signature Date
Supervisor:
____________________________ _____________________________ __________
Print Name
Job Title: Community Habilitation Worker
Department: OPWDD
Reports To: Director of Community Habilitation
FLSA Status: Non-Exempt
Summary Assists in providing care to individuals with intellectual disabilities based on their individualized service plans and valued outcomes by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Provides individualized care to individuals with intellectual/developmental disabilities in their home and in the field.
Helps individuals with activities of daily living, such as cooking, cleaning, laundry, time management and organizational skills.
Helps individuals with their academic skills, which include math, money management, reading, and comprehension.
Helps assist individuals with learning how to travel independently within their community.
Guides and supervises individuals in leisure activities, which are both fun and educational to help foster their goals.
Follows a designated shift routine and assignments as outlined by the Director of Community Habilitation.
Supervises individual at all times when in their care.
Performs work in accordance with appropriate procedures under the supervision of the Director of Community Habilitation.
Completes all necessary billable checklists and encounter forms attesting that appropriate services were conducted with assigned individual.
Responsible for completing monthly budget calendar.
Maintains a case load of individuals and general binders.
Completes Community Habilitation Program “Monthly Progress Summary” in Individuals’ general binder.
Completes monthly case notes in the “Case Note” section of the individual general binder.
Reviews with Care Manager, advocate and individual the Community Habilitation Plan every 6 months and complete Community Habilitation plan based on valued outcomes identified at review every 6 months. Address valued outcomes, and ensures that monthly progress notes and checklists match. Addresses Community Habilitation plans outcomes and progress as described in the Life Plan and outlined in the Community Habilitation Plan, and assures the checklists reflect that services were rendered as described in the Community Habilitation Plan and that progress from those services are mentioned in the monthly progress notes.
Coordinates and attends all individuals’ LifePlan meetings, Community Habilitation and/or Special Team meetings.
Participates in establishing new goals for individuals.
Provide hand-on programming for the individuals in the Community Habilitation Program with full understanding that it is a dually diagnosed population which is prone to extreme behavioral problems and outbursts.
Responsible for completing Daily Notes and Behavior Data Sheets, where applicable.
Provides needed programmatic information at all program meetings, both in and out of the Community Habilitation Program.
Maintains constant communication with Director of Community Habilitation as program services are rendered completely in the field. This communication includes both email and phone conversations.
Reports accidents and suspected abuse to the New York State Justice Center as required by law.
Performs all other duties as assigned by the Director of Community Habilitation.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.
Initiative - Asks for and offers help when needed; Shares hobbies and skills that could benefit and enrich the program.
National Alliance for Direct Support Professional (NADSP) Competency List
Individual Empowerment- Enhances the ability of the individual to lead a self-determining life by providing the support and information necessary to build self-esteem, assertiveness and to make decision.
Communication- Knowledgeable about the range of effective communication strategies and skills necessary to establish a collaborative relationship with the individual.
Assessment- Knowledgeable about formal and informal assessment practices in order to respond to the needs, desires and interests of the individuals.
Community and Service Networking- Knowledgeable about the formal and informal supports available in the community and skilled in assisting the individual to identify and gain access to such supports.
Facilitation of Services- Knowledgeable about a range of participatory planning techniques and is skilled in implementing plans in a collaborative and expeditious manner.
Community Living Skills & Supports- Matches specific supports and interventions to the unique needs to individuals and recognizes the importance of friends, family and community relationships.
Education, Training & Self-Development- Identifies areas for self-improvement, pursues necessary educational/training resources and shares knowledge with others.
Advocacy- Knowledgeable about the diverse challenging facing individuals (human rights, legal, administrative and financial) and is able to identify and use effective advocacy strategies to overcome such challenges.
Vocational, Education & Career Support- Knowledgeable about the career and education related concerns of the individual and is able to mobilize the resources and support necessary to assist the individual to reach his or her goals.
Crisis Prevention & Intervention- Knowledge about crisis prevention, intervention and resolution techniques and can match such techniques to particular circumstances and individuals.
Organizational Participation- Familiar with the mission and practices of the support organization and participates in the life of the organization.
Documentation- Aware of the requirements for documentation in the organization and is able to manage these requirements efficiently.
Building and Maintaining Friendships & Relationships- Supports the individual in the development of friendships and other relationships.
Person Centered Supports- Ensures that support programs and interventions are person-centered and is knowledgeable about person-centered techniques.
Supporting Health & Wellness- Promotes the health and wellness of all individuals.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate’s or Bachelor's degree (B. A.) in Health or Human Services or related field from accredited College or university; 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to supervisors, coworkers, individuals, and other employees of the organization.
Computer Skills
To perform this job successfully, an individual should have knowledge of Word Processing software.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Skills and Abilities
Interest in working with the Developmentally Disabled population.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand, walk, use hands to handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee may occasionally need to handle an individual who is more than 100 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions.
The noise level in the work environment is usually moderate.
Note: This document lists the major and most typical duties/requirements of the position as of the effective date of this document and it is not all-inclusive. Further, the essential functions of this job may vary greatly from time to time consistent with business needs and work location. Employees may be expected to perform additional essential and non-essential job-related tasks in addition to those contained in this document as directed and/or may be required to have or gain additional specific job-related knowledge and skills. In addition, given the nature of our business, including the financial realities and difficulties specific to Nonprofit entities, Gateway retains the absolute right to modify the essential functions of this position at any time.
***Please Answer “Yes” or “No” to the following questions.
Have you read the above Job Description? ______
Do you understand the above Job Description? ______
Can you perform all of the duties described in this Job Description? ______
Do you need any special accommodations to perform the above job description? ______
By signing below, I am attesting to the fact that I read, understand, and can perform all of the duties, tasks, and responsibilities described above. I understand Gateway Counseling Center, Inc.’s expectations in the performance of my duties.
____________________________ _____________________________ __________
Print Name Staff Signature Date
Supervisor:
____________________________ _____________________________ __________
Print Name
Mark Spain Real Estate
Metroplex Piano Southlake, East State Highway 114, Southlake, TX, USA
Director of Sales
This is a full-time sales leadership role that takes place at the market center with the sales team.
Position Overview
We are seeking a high-performing senior sales leader to drive growth, productivity, and expansion in one of our largest markets. This role is responsible for leading a top-tier sales team, executing strategic initiatives, and delivering exceptional revenue growth.
The ideal candidate has a proven track record of scaling high-performing sales teams, excels in a fast-paced, results-driven environment, and drives aggressive sales targets and market expansion.
Key Responsibilities
Create and execute sales strategies that exceed growth targets while managing market center operations.
Recruit, train, and lead a top-performing sales team, ensuring ongoing accountability and development.
Drive agent success through coaching, KPI management, and consistent accountability sessions.
Streamline operations with efficient systems to enhance productivity and performance.
Identify and develop high-potential agents and future leaders to support sustainable growth and reduce turnover.
Lead impactful sales meetings, training sessions, and daily huddles to maintain focus and drive results.
Track performance metrics, provide key insights, and ensure strict adherence to company policies and ethical standards.
Qualifications
Proven sales leadership experience (5+ years leading teams of 15+), exceeding revenue and growth targets
History of leading and developing high-performing teams
Strong leadership, communication, and strategic execution skills
Deep understanding of real estate market dynamics; license required
Proficient in CRM software, Microsoft Office, and Google Applications
Demonstrated success in multi-unit sales leadership
Highly accountable with a passion for personal and professional growth
Compensation Structure
Compensation breakdown: Base Salary + Bonus
Benefits: 401k after 6 months, Health Benefits after 30 days, PTO
If you are a proven sales leader ready to take on a high-growth, high-impact role, we want to hear from you. Join us in shaping the future of real estate leadership.
Training & Performance Specialist (TPS)
The TPS drives results and retention by optimizing the performance and productivity of sales agents through effective training, coaching, and performance assessment. The TPS plays a critical role in driving the team's success by ensuring that agents are equipped with the knowledge, skills, and support they need to achieve their goals and deliver exceptional results. The TPS works on-site, Monday through Friday, from 8:30 AM to 5:30 PM.
Responsibilities:
Training Delivery
Conducting training sessions and workshops to equip agents with the knowledge and skills required to excel. This includes onboarding new agents, facilitating “Win The Business” and “Find and Bind” training in the office, providing ongoing skill development training, and delivering specialized training programs as needed.
Coaching and Mentoring
Providing one-on-one coaching and mentoring to sales agents to help them improve their performance, overcome challenges, and achieve their goals. Group coaching through weekly role-playing, round tables, and sales training in the office. This involves identifying areas for improvement, setting performance goals, and offering personalized guidance and support.
Performance Assessment
Evaluating sales agent performance is achieved through methods including performance evaluations, role-playing, and shadowing. Weekly shadowing expectations involve at least one of each new agent's initial three appointments, with ongoing sessions for all agents on team as directed. Additionally, monitoring key metrics, offering feedback, and tracking progress over time are integral to this process.
Process Improvement
Identifying opportunities for process improvement within the sales organization and collaborating with sales leadership to implement effective solutions. This may involve refining sales processes, developing training materials, or implementing new technologies to enhance sales effectiveness.
Collaboration
Collaborating with sales leadership to align training and performance initiatives with organizations goals and priorities. This includes participating in cross-functional teams, sharing best practices, and contributing to the overall success of the sales organization.
Expectations:
Monday - Friday, 8:30 AM - 5:30 PM in the office
Evening and weekend accessibility as needed for shadows and agent support
Performance:
Facilitate all new agent certifications successfully related to Win the Business and Find and Bind to ensure the agent is in rotation by the target date.
Consistently increase market center conversion rates and closing unit outcomes through effective training and performance management strategies.
Ensure new agents achieve and exceed the performance expectations set by the company outlined in the 30-, 60-, 90-, and 120-day plans.
Boost agent retention in the market center to attain company targets.
Compensation:
Annual salary plus bonus based on performance and retention
Health insurance after 30 days
401K participation after 6 months
Qualifications:
Deep understanding of real estate market dynamics
Real estate license required
Strong sales, sales leadership, and training skills
Strong communication and presentation skills
Excellent interpersonal skills and ability to work effectively with diverse groups
Performance assessment and coaching
Ability to adapt to changing needs and priorities
Strong organizational and time management skills
Google Drive: Slides, Sheets, Docs, Calendar, Sites (proficient)
Salesforce
Microsoft: Powerpoint, Word, Excel
Zoom (proficient)
Director of Sales
This is a full-time sales leadership role that takes place at the market center with the sales team.
Position Overview
We are seeking a high-performing senior sales leader to drive growth, productivity, and expansion in one of our largest markets. This role is responsible for leading a top-tier sales team, executing strategic initiatives, and delivering exceptional revenue growth.
The ideal candidate has a proven track record of scaling high-performing sales teams, excels in a fast-paced, results-driven environment, and drives aggressive sales targets and market expansion.
Key Responsibilities
Create and execute sales strategies that exceed growth targets while managing market center operations.
Recruit, train, and lead a top-performing sales team, ensuring ongoing accountability and development.
Drive agent success through coaching, KPI management, and consistent accountability sessions.
Streamline operations with efficient systems to enhance productivity and performance.
Identify and develop high-potential agents and future leaders to support sustainable growth and reduce turnover.
Lead impactful sales meetings, training sessions, and daily huddles to maintain focus and drive results.
Track performance metrics, provide key insights, and ensure strict adherence to company policies and ethical standards.
Qualifications
Proven sales leadership experience (5+ years leading teams of 15+), exceeding revenue and growth targets
History of leading and developing high-performing teams
Strong leadership, communication, and strategic execution skills
Deep understanding of real estate market dynamics; license required
Proficient in CRM software, Microsoft Office, and Google Applications
Demonstrated success in multi-unit sales leadership
Highly accountable with a passion for personal and professional growth
Compensation Structure
Compensation breakdown: Base Salary + Bonus
Benefits: 401k after 6 months, Health Benefits after 30 days, PTO
If you are a proven sales leader ready to take on a high-growth, high-impact role, we want to hear from you. Join us in shaping the future of real estate leadership.
Training & Performance Specialist (TPS)
The TPS drives results and retention by optimizing the performance and productivity of sales agents through effective training, coaching, and performance assessment. The TPS plays a critical role in driving the team's success by ensuring that agents are equipped with the knowledge, skills, and support they need to achieve their goals and deliver exceptional results. The TPS works on-site, Monday through Friday, from 8:30 AM to 5:30 PM.
Responsibilities:
Training Delivery
Conducting training sessions and workshops to equip agents with the knowledge and skills required to excel. This includes onboarding new agents, facilitating “Win The Business” and “Find and Bind” training in the office, providing ongoing skill development training, and delivering specialized training programs as needed.
Coaching and Mentoring
Providing one-on-one coaching and mentoring to sales agents to help them improve their performance, overcome challenges, and achieve their goals. Group coaching through weekly role-playing, round tables, and sales training in the office. This involves identifying areas for improvement, setting performance goals, and offering personalized guidance and support.
Performance Assessment
Evaluating sales agent performance is achieved through methods including performance evaluations, role-playing, and shadowing. Weekly shadowing expectations involve at least one of each new agent's initial three appointments, with ongoing sessions for all agents on team as directed. Additionally, monitoring key metrics, offering feedback, and tracking progress over time are integral to this process.
Process Improvement
Identifying opportunities for process improvement within the sales organization and collaborating with sales leadership to implement effective solutions. This may involve refining sales processes, developing training materials, or implementing new technologies to enhance sales effectiveness.
Collaboration
Collaborating with sales leadership to align training and performance initiatives with organizations goals and priorities. This includes participating in cross-functional teams, sharing best practices, and contributing to the overall success of the sales organization.
Expectations:
Monday - Friday, 8:30 AM - 5:30 PM in the office
Evening and weekend accessibility as needed for shadows and agent support
Performance:
Facilitate all new agent certifications successfully related to Win the Business and Find and Bind to ensure the agent is in rotation by the target date.
Consistently increase market center conversion rates and closing unit outcomes through effective training and performance management strategies.
Ensure new agents achieve and exceed the performance expectations set by the company outlined in the 30-, 60-, 90-, and 120-day plans.
Boost agent retention in the market center to attain company targets.
Compensation:
Annual salary plus bonus based on performance and retention
Health insurance after 30 days
401K participation after 6 months
Qualifications:
Deep understanding of real estate market dynamics
Real estate license required
Strong sales, sales leadership, and training skills
Strong communication and presentation skills
Excellent interpersonal skills and ability to work effectively with diverse groups
Performance assessment and coaching
Ability to adapt to changing needs and priorities
Strong organizational and time management skills
Google Drive: Slides, Sheets, Docs, Calendar, Sites (proficient)
Salesforce
Microsoft: Powerpoint, Word, Excel
Zoom (proficient)
