Risetek Global LLC
Charlotte, NC 28206, USA
An innovative parking boot solution to manage a scofflaw program more effectively, collecting more of the unpaid parking citation revenue for cities and universities, through better technology.
Our patented self-releasing parking boot, coupled together with our data analytics solution, delivers a customer-friendly highly effective vehicle booting solution for municipality and university parking enforcement programs.
Job Overview
Call Center Representatives are responsible for managing inbound calls regarding parking violations. Maintain a high level of professionalism, and update real-time customer information on all applications. Coordinate, follow up, track customer issues, and provide solutions with all appropriate staff to ensure timely resolution.
Key Responsibilities and Skills
Manage large amounts of inbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers' needs, clarify information, research issue, and provide solutions
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Outbound follow-up customer calls
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject topossible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
POSITION REQUIREMENTS
Bilingual Spanish Speaking
Computer literacy
Attention to detail
Data Entry
Comfortable working in a fast-paced environment
Strong verbal and written communication skills
Adaptability and flexibility
Strong time management and organizational skills
Ability to multi-task and set priorities
1-2 years of customer service/call center experience preferred
Reliable Internet Service Wi-Fi
Quiet and Equipped Workspace
Risetek Global is an Equal Opportunity Employer and Prohibits Discrimination and
Harassment of Any Kind: Risetek Global is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at
Risetek Global is based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental, or sensory disability,
HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Risetek Global will not tolerate discrimination or harassment based on any of these characteristics.
Job Types: Full-time, Part-time Pay: $13.00 - $15.00 per hour
An innovative parking boot solution to manage a scofflaw program more effectively, collecting more of the unpaid parking citation revenue for cities and universities, through better technology.
Our patented self-releasing parking boot, coupled together with our data analytics solution, delivers a customer-friendly highly effective vehicle booting solution for municipality and university parking enforcement programs.
Job Overview
Call Center Representatives are responsible for managing inbound calls regarding parking violations. Maintain a high level of professionalism, and update real-time customer information on all applications. Coordinate, follow up, track customer issues, and provide solutions with all appropriate staff to ensure timely resolution.
Key Responsibilities and Skills
Manage large amounts of inbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers' needs, clarify information, research issue, and provide solutions
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Outbound follow-up customer calls
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject topossible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
POSITION REQUIREMENTS
Bilingual Spanish Speaking
Computer literacy
Attention to detail
Data Entry
Comfortable working in a fast-paced environment
Strong verbal and written communication skills
Adaptability and flexibility
Strong time management and organizational skills
Ability to multi-task and set priorities
1-2 years of customer service/call center experience preferred
Reliable Internet Service Wi-Fi
Quiet and Equipped Workspace
Risetek Global is an Equal Opportunity Employer and Prohibits Discrimination and
Harassment of Any Kind: Risetek Global is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at
Risetek Global is based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental, or sensory disability,
HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Risetek Global will not tolerate discrimination or harassment based on any of these characteristics.
Job Types: Full-time, Part-time Pay: $13.00 - $15.00 per hour
Risetek Global LLC
Charlotte, NC 28206, USA
An innovative parking boot solution to manage a scofflaw program more effectively, collecting more of the unpaid parking citation revenue for cities and universities, through better technology.
Our patented self-releasing parking boot, coupled together with our data analytics solution, delivers a customer-friendly highly effective vehicle booting solution for municipality and university parking enforcement programs.
Job Overview
Call Center Representatives are responsible for managing inbound calls regarding parking violations. Maintain a high level of professionalism, update real time customer information on all applications. Coordinate, follow up, track customer issues, and provide solutions with all appropriate staff to ensure timely resolution.
Key Responsibilities and Skills
Manage large amounts of inbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers' needs, clarify information, research issue, and provide solutions
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Outbound follow up customer calls
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject topossible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
POSITION REQUIREMENTS
Bilingual Spanish Speaking
Computer literacy
Attention to detail
Data Entry
Comfortable working in a fast-paced environment
Strong verbal and written communication skills
Adaptability and flexibility
Strong time management and organizational skills
Ability to multi-task and set priorities
1-2 years of customer service/call center experience preferred
Reliable Internet Service Wi-Fi
Quiet and Equipped Workspace
Risetek Global is an Equal Opportunity Employer and Prohibits Discrimination and
Harassment of Any Kind: Risetek Global is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at
Risetek Global are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability,
HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present militaryservice, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Risetek Global will not tolerate discrimination or harassment based on any of these characteristics.
Job Types: Full-time, Part-time Pay: $13.00 - $15.00 per hour
An innovative parking boot solution to manage a scofflaw program more effectively, collecting more of the unpaid parking citation revenue for cities and universities, through better technology.
Our patented self-releasing parking boot, coupled together with our data analytics solution, delivers a customer-friendly highly effective vehicle booting solution for municipality and university parking enforcement programs.
Job Overview
Call Center Representatives are responsible for managing inbound calls regarding parking violations. Maintain a high level of professionalism, update real time customer information on all applications. Coordinate, follow up, track customer issues, and provide solutions with all appropriate staff to ensure timely resolution.
Key Responsibilities and Skills
Manage large amounts of inbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers' needs, clarify information, research issue, and provide solutions
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Outbound follow up customer calls
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject topossible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
POSITION REQUIREMENTS
Bilingual Spanish Speaking
Computer literacy
Attention to detail
Data Entry
Comfortable working in a fast-paced environment
Strong verbal and written communication skills
Adaptability and flexibility
Strong time management and organizational skills
Ability to multi-task and set priorities
1-2 years of customer service/call center experience preferred
Reliable Internet Service Wi-Fi
Quiet and Equipped Workspace
Risetek Global is an Equal Opportunity Employer and Prohibits Discrimination and
Harassment of Any Kind: Risetek Global is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at
Risetek Global are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability,
HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present militaryservice, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Risetek Global will not tolerate discrimination or harassment based on any of these characteristics.
Job Types: Full-time, Part-time Pay: $13.00 - $15.00 per hour
Red Star Vapor
Your individual responsibilities will include Providing excellent customer service to all customers. Keeping the shop clean, and presentable. And making sure that everyone that come's in gets the best Red Star experience possible.
Crew Member Job Responsibilities:
Assists customers with product recommendations and assures that the customers’ needs are met to the best of our ability.
Leads by example, ensuring a lasting impression is presented to anyone and everyone who walks into the store.
Helps build a proactive and solution-oriented customer centric culture within the shop.
Have a deep understanding and know-how of products carried within Red Star Vapor. Being able to advise and teach customers to help them better understand and make selections.
Have a practical knowledge of store systems
Handle various responsibilities related to the physical operation of the store, including activities required to open and close the shop, as well as involvement in daily operational functions.
Maintain and keep store both clean and organized, at all times.
Prevents and minimizes loss prevention as required.
Regular, dependable attendance & punctuality.
Willing and able to travel to other areas in the valley for training.
Your individual responsibilities will include Providing excellent customer service to all customers. Keeping the shop clean, and presentable. And making sure that everyone that come's in gets the best Red Star experience possible.
Crew Member Job Responsibilities:
Assists customers with product recommendations and assures that the customers’ needs are met to the best of our ability.
Leads by example, ensuring a lasting impression is presented to anyone and everyone who walks into the store.
Helps build a proactive and solution-oriented customer centric culture within the shop.
Have a deep understanding and know-how of products carried within Red Star Vapor. Being able to advise and teach customers to help them better understand and make selections.
Have a practical knowledge of store systems
Handle various responsibilities related to the physical operation of the store, including activities required to open and close the shop, as well as involvement in daily operational functions.
Maintain and keep store both clean and organized, at all times.
Prevents and minimizes loss prevention as required.
Regular, dependable attendance & punctuality.
Willing and able to travel to other areas in the valley for training.
Sonitrol Southern Nevada
Las Vegas, NV 89104
(Include but may not be limited to)-As an alarm monitoring/emergency dispatcher operator, you will be responsible to monitor alarms and cameras, dispatch police, fire or medical personnel as required. You will provide life safety services to our customers, as well as provide the highest level of customer service support via phone and email to our clients; provide information to and assist technicians in the field while working at and testing accounts; provide information needed regarding customer accounts and service matters to other departments as needed. Provide all administrative and customer support functions related to this position.
(Include but may not be limited to)-As an alarm monitoring/emergency dispatcher operator, you will be responsible to monitor alarms and cameras, dispatch police, fire or medical personnel as required. You will provide life safety services to our customers, as well as provide the highest level of customer service support via phone and email to our clients; provide information to and assist technicians in the field while working at and testing accounts; provide information needed regarding customer accounts and service matters to other departments as needed. Provide all administrative and customer support functions related to this position.
