Community Coffee
Dallas, TX
Why Join Community Coffee?
Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!
Position Overview
As a Field Service Technician, you will repair, maintain, install and remove brewing and serving equipment according to established company policies, procedures and standards. You can expect to interact with customers on a daily basis, troubleshoot complex issues, and collaborate with the sales team. Our Field Service Technicians support the overall sales function by providing outstanding customer care and prompt service.
Function Related Activities/Key Responsibilities
With assistance from the Warehouse Manager or Field Service Supervisor, prioritizes and schedules service calls and installation/pick-up of equipment. Drives company vehicle to customer site to perform required tasks.
With direction from customer and/or route salesperson, identifies proper placement of equipment. Installs or removes equipment, utilizing plumbing and electrical skills where applicable.
Observes mechanical devices in operation and utilizes proper troubleshooting techniques to locate causes of trouble.
Dismantles devices to gain access to and remove defective parts.
Examines form and texture of parts to detect imperfections.
Adjusts functional parts of devices and control instruments
Repairs or replaces defective parts. Installs special functional and structural parts in devices. Lubricates and cleans parts.
Starts devices to test their performance.
Perform preventive maintenance on devices
Initiates internal purchase order for parts and machines.
Responsible for maintenance of assigned vehicle, including but not limited to cleanliness, inspections, scheduled maintenance, etc.
Responsible for managing parts inventory.
Responsible for proper opening and closing of work orders, invoicing non-serialized equipment, issuing parts and placement and pick-up of café equipment utilizing a handheld computer device.
Maintains bin of labeled defective parts and maintains warranty eligibility
In the absence of a manager, investigates and reports damages caused by company owned equipment to customer property
Completes bench work orders as directed by supervisor.
Inspects used parts to determine changes in dimensional requirements.
May be requested to perform different or additional duties as assigned
Position Requirements
High school diploma or equivalent required
Three to five years related experience in HVAC, electrical, or small appliance repair
Familiarity with electrical and mechanical fundamentals, required
Must be at least 21 years of age
COVID vaccination required
Must have an acceptable driving record
Valid driver’s license: A Commercial Driver’s License (CDL) may be required.
Knowledge of Microsoft Office Products Word Processing software
Utilization of a handheld computer device is preferred
Knowledge of SAP a plus.
Successful completion of pre-employment physical
What we’re looking for
Excellent customer service and communication skills
Dependable self-starter
High attention to detail
Team oriented
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:
Use hands to finger, handle or feel objects, tools or controls and reach with hands and arms
Is frequently required to stand.
Is regularly required to walk; climb or balance; stoop, kneel, crouch or crawl; and talk or hear.
Must frequently lift and/or move up to 35 pounds. May occasionally lift and/or move up to 85 pounds (with assistance of lift or by two persons) and may occasionally lift and/or move up to 200 pounds (with assistance of lift and by two persons).
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception and the ability to adjust focus.
Field Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate, but may be moderately loud in warehouse areas.
Why Join Community Coffee?
Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!
Position Overview
As a Field Service Technician, you will repair, maintain, install and remove brewing and serving equipment according to established company policies, procedures and standards. You can expect to interact with customers on a daily basis, troubleshoot complex issues, and collaborate with the sales team. Our Field Service Technicians support the overall sales function by providing outstanding customer care and prompt service.
Function Related Activities/Key Responsibilities
With assistance from the Warehouse Manager or Field Service Supervisor, prioritizes and schedules service calls and installation/pick-up of equipment. Drives company vehicle to customer site to perform required tasks.
With direction from customer and/or route salesperson, identifies proper placement of equipment. Installs or removes equipment, utilizing plumbing and electrical skills where applicable.
Observes mechanical devices in operation and utilizes proper troubleshooting techniques to locate causes of trouble.
Dismantles devices to gain access to and remove defective parts.
Examines form and texture of parts to detect imperfections.
Adjusts functional parts of devices and control instruments
Repairs or replaces defective parts. Installs special functional and structural parts in devices. Lubricates and cleans parts.
Starts devices to test their performance.
Perform preventive maintenance on devices
Initiates internal purchase order for parts and machines.
Responsible for maintenance of assigned vehicle, including but not limited to cleanliness, inspections, scheduled maintenance, etc.
Responsible for managing parts inventory.
Responsible for proper opening and closing of work orders, invoicing non-serialized equipment, issuing parts and placement and pick-up of café equipment utilizing a handheld computer device.
Maintains bin of labeled defective parts and maintains warranty eligibility
In the absence of a manager, investigates and reports damages caused by company owned equipment to customer property
Completes bench work orders as directed by supervisor.
Inspects used parts to determine changes in dimensional requirements.
May be requested to perform different or additional duties as assigned
Position Requirements
High school diploma or equivalent required
Three to five years related experience in HVAC, electrical, or small appliance repair
Familiarity with electrical and mechanical fundamentals, required
Must be at least 21 years of age
COVID vaccination required
Must have an acceptable driving record
Valid driver’s license: A Commercial Driver’s License (CDL) may be required.
Knowledge of Microsoft Office Products Word Processing software
Utilization of a handheld computer device is preferred
Knowledge of SAP a plus.
Successful completion of pre-employment physical
What we’re looking for
Excellent customer service and communication skills
Dependable self-starter
High attention to detail
Team oriented
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:
Use hands to finger, handle or feel objects, tools or controls and reach with hands and arms
Is frequently required to stand.
Is regularly required to walk; climb or balance; stoop, kneel, crouch or crawl; and talk or hear.
Must frequently lift and/or move up to 35 pounds. May occasionally lift and/or move up to 85 pounds (with assistance of lift or by two persons) and may occasionally lift and/or move up to 200 pounds (with assistance of lift and by two persons).
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception and the ability to adjust focus.
Field Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate, but may be moderately loud in warehouse areas.
World Wide Technology
32819
Network Automation Engineer
Responsibilities include:
· As a Network Automation Engineer, you will be developing software automation solutions for configuring and monitoring our networking devices, reducing manual tasks, and improving service delivery and consistency
· Work directly within the Network team to streamline existing processes and design new workflows via network automation for firewalls, servers, and switching hardware to maximize network efficiency and security
· Perform daily checks on outstanding project tasks keep the team updated with completed milestones
· Identify, monitor, and communicate to management task performance risks, issues, problems, and participate in the development and implementation of mitigations or provide hands-on assistance as needed
· Field questions from team members and stakeholders and provide the necessary support to remove roadblocks and keep projects moving forward
· Design and execution of acceptance testing strategies
· Generate system level documentation and manuals
· Maintain configuration management of hardware and software documentation
· Understand and actively participate in Environmental, Health & Safety responsibilities by following established corporate policy, procedures, training
· Perform other duties as assigned
Qualifications/Requirements:
· 2+ years of experience in software development
· Network-centric software development experience preferred
· 2+ years’ experience with scripting languages, deployment orchestration, and version control
· Ansible, Python, YAML, JSON experience preferred
· Experience with concepts around data management including IaC and Source of Truth strategy preferred
· Knowledge and experience working with RESTful API preferred
· Experience with wireless LAN technologies preferred
· Strong documentation skills
· Solid understanding of change control processes
Location: Orlando, FL
Job Title: Network Engineer
Responsibilities include:
· Supporting the design and deployment of attraction wired and wireless ICS networks and supervisory systems for world class themed entertainment experiences.
· Support the design of IEC62443 compliant network models to enforce security and increase network segregation and security among ride show networks
· Configuring firewalls, servers, and switching hardware to maximize network efficiency and security
· Support of the design deployment of network and monitoring systems for new attractions
· Implementation and support of the next generation of shared services for ride show networking
· Perform daily checks on outstanding project tasks keep the team updated with completed milestones
· Identify, monitor, and communicate to management task performance risks, issues, problems, and participate in the development and implementation of mitigations or provide hands-on assistance as needed
· Clarify issues or questions for team members and stakeholders and provide the necessary support to remove roadblocks and keep projects moving forward
· Participate in reviews of attraction network architecture and ensure appropriate security, scalability, safety, redundancy, reliability, and sustainability design strategies are in place and are given proper weighting in the design objectives.
· Manage technology vendors
· Design and execution of acceptance testing strategies
· Generate system level documentation and manuals
· Maintain configuration management of hardware and software documentation
· Understand and actively participate in Environmental, Health & Safety responsibilities by following established corporate policy, procedures, training and team member involvement activities
· Be willing to work nights, weekends during peak periods as required
· Perform other duties as assigned
Qualifications/Requirements:
· Experience working in OT/ICS environments
· Exposure to audio, video, and lighting control systems is a plus
· 5+ years of experience with IT/OT networking environments
· Excellent Layer 2 & 3 networking skills. Solid understanding of access and distribution LAN switching environments with VLANs, RSTP, EtherChannel, Multicast and QoS
· Strong knowledge of firewall configuration and troubleshooting
· Experience with wireless LAN technologies
· Exposure to virtualization technologies
· Experience with common network services, SNMP, Syslog, DNS, NTP, DHCP, AD, etc
· Experience with SNMPv3 monitoring and management tools
· Analyze network performance using Wireshark and provide root cause analysis, recommendations, guidance, and expertise in maintaining the highest level of performance
· Perform complex troubleshooting, backup, archiving, and recovery
· Strong documentation skills
· Solid understanding change control processes
· Strong communication skills both oral and written
· Ability to work successfully under pressure and are comfortable with change and complexity in dynamic environments
· Ability to articulate and communicate network design, security, and performance issues to non-technical leadership
· Bachelor’s degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable
· CCNA or equivalent certification or experience. CCNP would is a plus
Location: Orlando, FL
Job Title: Jr. Network Engineer
Summary:
This individual will be responsible for contributing to the commissioning and maintenance of the networks systems and communications infrastructures for the attractions in conjunction with the Controls Systems in Engineering and Safety group. Performs activities related to the design and implementation of attraction industrial networks and communications. Activities include designing, supervising installation, commissioning, acceptance testing, network support and troubleshooting. Collaborates with stakeholders and operating partners. Will also collaborate with enterprise IT and Core Safety and Engineering to design and deploy world class theme park attractions.
Responsibilities include:
· Support of the design, implementation, and management of network and supervisory systems for new and existing park attractions.
· Design and execution of acceptance testing strategies.
· Participate in reviews of attraction network architecture and ensure appropriate security, scalability, safety, redundancy, reliability, and sustainability design strategies are in place and are given proper weighting in the design objectives.
· Collaborating with stakeholders from various division to ensure successful deployment while adhering technical requirements.
· Implementation and support of the next generation of shared services for ride show networking.
· Development of a strategy for fault management, including metrics and reporting.
· Generate system level documentation and manuals.
· Maintain configuration management of hardware and software.
· Partner with IT to ensure proper access, accountability, and processes.
· Ensure Engineering & Tech Services PCs integrate with various tools and programs that are required with technology in the field.
· Understand and actively participate in Environmental, Health & Safety responsibilities by following established corporate policy, procedures, training, and team member involvement activities.
· Be willing to periodically work nights, weekends and peak periods as required. Be on call for support.
· Perform other duties as assigned.
Qualifications/Requirements:
· 2+ years of experience with IT networking
· Excellent Layer 2 & 3 networking skills. Solid understanding of access and distribution LAN switching environments with VLANs.
· Knowledge of firewall and switch configuration and troubleshooting.
· Knowledge of wireless LAN technologies.
· Exposure to virtualization technologies.
· Experience with common network services FTP, SNMP, Syslog, DNS, Active Directory is a plus.
· Ability to analyze network performance utilizing tools such as Wireshark.
· Strong documentation skills
· Ability to articulate and communicate network design and performance issues.
Desired Characteristics:
· Associates degree in Computer Science, Information Technology, Engineering or related field; or equivalent combination of education and experience preferred. Bachelor’s degree is a plus.
· Works successfully adhering to timelines and are comfortable with change and complexity in dynamic environments.
· CCNA or equivalent experience.
· Knowledge of automation tools and containers is a plus.
· Familiarity with version control systems (e.g. Git).
· Resourceful individual with a strong desire to learn.
Network Automation Engineer
Responsibilities include:
· As a Network Automation Engineer, you will be developing software automation solutions for configuring and monitoring our networking devices, reducing manual tasks, and improving service delivery and consistency
· Work directly within the Network team to streamline existing processes and design new workflows via network automation for firewalls, servers, and switching hardware to maximize network efficiency and security
· Perform daily checks on outstanding project tasks keep the team updated with completed milestones
· Identify, monitor, and communicate to management task performance risks, issues, problems, and participate in the development and implementation of mitigations or provide hands-on assistance as needed
· Field questions from team members and stakeholders and provide the necessary support to remove roadblocks and keep projects moving forward
· Design and execution of acceptance testing strategies
· Generate system level documentation and manuals
· Maintain configuration management of hardware and software documentation
· Understand and actively participate in Environmental, Health & Safety responsibilities by following established corporate policy, procedures, training
· Perform other duties as assigned
Qualifications/Requirements:
· 2+ years of experience in software development
· Network-centric software development experience preferred
· 2+ years’ experience with scripting languages, deployment orchestration, and version control
· Ansible, Python, YAML, JSON experience preferred
· Experience with concepts around data management including IaC and Source of Truth strategy preferred
· Knowledge and experience working with RESTful API preferred
· Experience with wireless LAN technologies preferred
· Strong documentation skills
· Solid understanding of change control processes
Location: Orlando, FL
Job Title: Network Engineer
Responsibilities include:
· Supporting the design and deployment of attraction wired and wireless ICS networks and supervisory systems for world class themed entertainment experiences.
· Support the design of IEC62443 compliant network models to enforce security and increase network segregation and security among ride show networks
· Configuring firewalls, servers, and switching hardware to maximize network efficiency and security
· Support of the design deployment of network and monitoring systems for new attractions
· Implementation and support of the next generation of shared services for ride show networking
· Perform daily checks on outstanding project tasks keep the team updated with completed milestones
· Identify, monitor, and communicate to management task performance risks, issues, problems, and participate in the development and implementation of mitigations or provide hands-on assistance as needed
· Clarify issues or questions for team members and stakeholders and provide the necessary support to remove roadblocks and keep projects moving forward
· Participate in reviews of attraction network architecture and ensure appropriate security, scalability, safety, redundancy, reliability, and sustainability design strategies are in place and are given proper weighting in the design objectives.
· Manage technology vendors
· Design and execution of acceptance testing strategies
· Generate system level documentation and manuals
· Maintain configuration management of hardware and software documentation
· Understand and actively participate in Environmental, Health & Safety responsibilities by following established corporate policy, procedures, training and team member involvement activities
· Be willing to work nights, weekends during peak periods as required
· Perform other duties as assigned
Qualifications/Requirements:
· Experience working in OT/ICS environments
· Exposure to audio, video, and lighting control systems is a plus
· 5+ years of experience with IT/OT networking environments
· Excellent Layer 2 & 3 networking skills. Solid understanding of access and distribution LAN switching environments with VLANs, RSTP, EtherChannel, Multicast and QoS
· Strong knowledge of firewall configuration and troubleshooting
· Experience with wireless LAN technologies
· Exposure to virtualization technologies
· Experience with common network services, SNMP, Syslog, DNS, NTP, DHCP, AD, etc
· Experience with SNMPv3 monitoring and management tools
· Analyze network performance using Wireshark and provide root cause analysis, recommendations, guidance, and expertise in maintaining the highest level of performance
· Perform complex troubleshooting, backup, archiving, and recovery
· Strong documentation skills
· Solid understanding change control processes
· Strong communication skills both oral and written
· Ability to work successfully under pressure and are comfortable with change and complexity in dynamic environments
· Ability to articulate and communicate network design, security, and performance issues to non-technical leadership
· Bachelor’s degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable
· CCNA or equivalent certification or experience. CCNP would is a plus
Location: Orlando, FL
Job Title: Jr. Network Engineer
Summary:
This individual will be responsible for contributing to the commissioning and maintenance of the networks systems and communications infrastructures for the attractions in conjunction with the Controls Systems in Engineering and Safety group. Performs activities related to the design and implementation of attraction industrial networks and communications. Activities include designing, supervising installation, commissioning, acceptance testing, network support and troubleshooting. Collaborates with stakeholders and operating partners. Will also collaborate with enterprise IT and Core Safety and Engineering to design and deploy world class theme park attractions.
Responsibilities include:
· Support of the design, implementation, and management of network and supervisory systems for new and existing park attractions.
· Design and execution of acceptance testing strategies.
· Participate in reviews of attraction network architecture and ensure appropriate security, scalability, safety, redundancy, reliability, and sustainability design strategies are in place and are given proper weighting in the design objectives.
· Collaborating with stakeholders from various division to ensure successful deployment while adhering technical requirements.
· Implementation and support of the next generation of shared services for ride show networking.
· Development of a strategy for fault management, including metrics and reporting.
· Generate system level documentation and manuals.
· Maintain configuration management of hardware and software.
· Partner with IT to ensure proper access, accountability, and processes.
· Ensure Engineering & Tech Services PCs integrate with various tools and programs that are required with technology in the field.
· Understand and actively participate in Environmental, Health & Safety responsibilities by following established corporate policy, procedures, training, and team member involvement activities.
· Be willing to periodically work nights, weekends and peak periods as required. Be on call for support.
· Perform other duties as assigned.
Qualifications/Requirements:
· 2+ years of experience with IT networking
· Excellent Layer 2 & 3 networking skills. Solid understanding of access and distribution LAN switching environments with VLANs.
· Knowledge of firewall and switch configuration and troubleshooting.
· Knowledge of wireless LAN technologies.
· Exposure to virtualization technologies.
· Experience with common network services FTP, SNMP, Syslog, DNS, Active Directory is a plus.
· Ability to analyze network performance utilizing tools such as Wireshark.
· Strong documentation skills
· Ability to articulate and communicate network design and performance issues.
Desired Characteristics:
· Associates degree in Computer Science, Information Technology, Engineering or related field; or equivalent combination of education and experience preferred. Bachelor’s degree is a plus.
· Works successfully adhering to timelines and are comfortable with change and complexity in dynamic environments.
· CCNA or equivalent experience.
· Knowledge of automation tools and containers is a plus.
· Familiarity with version control systems (e.g. Git).
· Resourceful individual with a strong desire to learn.
