As our Software QA Engineer based in Austin, TX you will use your analytical mindset and testing skills to ensure consistent quality of our complex and highly distributed software-as-a-service (SaaS) platform responsible for processing and managing hundreds of thousands of dollars in revenue each and every day. You will be testing a variety of heterogeneous systems including APIs and web applications, a variety of relational databases, and reporting systems. You will work closely with the existing development team in a fast-paced, Agile development environment.
General Responsibilities:
Design, develop, and execute test cases in a black box environment
Work with development team and QA team to define test plans for releases and identify areas of risk to existing functionality
Plan, schedule, and execute tests to validate functionality of features
Investigate reported operational issues and assess risk and severity
Verify bug fixes
Requirements:
1 to 4 years of experience in testing software
Experience using black box testing methods to validate UI and system functionality, such as web forms and workflow testing
Experience with bug tracking systems
Familiarity with software development lifecycles
Analytical reasoning and creative problem-solving skills
Aptitude for technology and a self-starter attitude
Preferred
Understanding of database concepts and SQL queries
Experience with test automation frameworks and programming languages (Python, C#, Selenium, etc.)
Bachelor’s degree in Computer Science, Engineering, or related field
Apr 29, 2022
Full time
As our Software QA Engineer based in Austin, TX you will use your analytical mindset and testing skills to ensure consistent quality of our complex and highly distributed software-as-a-service (SaaS) platform responsible for processing and managing hundreds of thousands of dollars in revenue each and every day. You will be testing a variety of heterogeneous systems including APIs and web applications, a variety of relational databases, and reporting systems. You will work closely with the existing development team in a fast-paced, Agile development environment.
General Responsibilities:
Design, develop, and execute test cases in a black box environment
Work with development team and QA team to define test plans for releases and identify areas of risk to existing functionality
Plan, schedule, and execute tests to validate functionality of features
Investigate reported operational issues and assess risk and severity
Verify bug fixes
Requirements:
1 to 4 years of experience in testing software
Experience using black box testing methods to validate UI and system functionality, such as web forms and workflow testing
Experience with bug tracking systems
Familiarity with software development lifecycles
Analytical reasoning and creative problem-solving skills
Aptitude for technology and a self-starter attitude
Preferred
Understanding of database concepts and SQL queries
Experience with test automation frameworks and programming languages (Python, C#, Selenium, etc.)
Bachelor’s degree in Computer Science, Engineering, or related field
City Carrier Assistant – Delivers and collects mail on foot or by vehicle under varying road and weather conditions in a prescribed area; maintains professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products, and procedures commonly used, and geography of the area.
Rural Carrier Associate – Cases, delivers, and collects mail along a prescribed rural route using a vehicle; provides customers on the route with a variety of services.
Assistant Rural Carrier – Using dynamic route descriptions, delivers packages on Sundays and observed holidays. May case, deliver, and collect mail and packages on Saturday along a prescribed rural route using a vehicle.
Mail Handler Assistant – Loads, unloads, and moves bulk mail and preforms other duties incidental to the movement and processing of mail.
Apr 29, 2022
Full time
City Carrier Assistant – Delivers and collects mail on foot or by vehicle under varying road and weather conditions in a prescribed area; maintains professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products, and procedures commonly used, and geography of the area.
Rural Carrier Associate – Cases, delivers, and collects mail along a prescribed rural route using a vehicle; provides customers on the route with a variety of services.
Assistant Rural Carrier – Using dynamic route descriptions, delivers packages on Sundays and observed holidays. May case, deliver, and collect mail and packages on Saturday along a prescribed rural route using a vehicle.
Mail Handler Assistant – Loads, unloads, and moves bulk mail and preforms other duties incidental to the movement and processing of mail.
Salient Systems, a rapidly growing developer of Video Management Systems for the video surveillance market is seeking an experienced Technical Support Analyst for immediate employment. We are in the process of expanding our Professional Services in support of our customer base and sales team. The successful candidate will want to join an exciting fast-paced environment and have the opportunity to develop their skills and grow with our organization. Fun, entrepreneurial spirit & initiative are key elements of the Salient environment.
About the Company
Salient Systems develops Video Management Software and manufactures servers for the physical security industry. Salient Systems products are designed for recording, live view and investigations of both analog and IP video cameras for video security installations. The product, CompleteView, is designed with the IP network in mind. A suite of features provides for minimal bandwidth impact and easy system administration.
Role & Responsibilities
The Technical Support Analyst will be primarily responsible for supporting customers by taking phone calls and emails regarding technical issues that need resolution. The Technical Support Analyst will address, troubleshoot, and resolve these issues as well as use web-based CRM applications to log, track and close these incidents. Additionally, the Technical Support Analyst will provide feedback to management on reported problems, identify bugs, bugs, train and mentor Technical Support Representatives, and contribute to the Salient Systems knowledge base.
Other tasks and project opportunities may be available as the company grows. This position reports to the Support Team Manager. No Travel required. Position is onsite at the Austin, TX location.
Qualifications:
5+ years of technical support or related experience.
Excellent communication skills.
Comprehensive understanding of networking and TCP/IP.
Highly Motivated.
Experience with physical security industry and/or video surveillance product knowledge.
Graduation from an accredited two-year college or technical school. Bachelor’s degree in related field preferred.
Knowledge of Personal Computer Hardware and Software; IP-based Networking, and Microsoft Windows Operating Systems.
Fluency in Spanish is a plus.
In addition to the above qualifications, the successful candidate will be customer service oriented, possess strong troubleshooting/analytical/problem solving skills and demonstrate the ability successfully complete projects on schedule.
Compensation:
Salary is commensurate with experience.
Salient Systems provides an excellent benefits package including; partial employer paid health insurance, Life/AD&D, and Long-Term Disability, as well as employee paid dental and vision, flexible PTO, and eligibility to participate in the 401(k) plan beginning the first of the month following date of hire. We foster a culture of collaboration through supporting team building events and continuing career growth and development.
Apr 26, 2022
Full time
Salient Systems, a rapidly growing developer of Video Management Systems for the video surveillance market is seeking an experienced Technical Support Analyst for immediate employment. We are in the process of expanding our Professional Services in support of our customer base and sales team. The successful candidate will want to join an exciting fast-paced environment and have the opportunity to develop their skills and grow with our organization. Fun, entrepreneurial spirit & initiative are key elements of the Salient environment.
About the Company
Salient Systems develops Video Management Software and manufactures servers for the physical security industry. Salient Systems products are designed for recording, live view and investigations of both analog and IP video cameras for video security installations. The product, CompleteView, is designed with the IP network in mind. A suite of features provides for minimal bandwidth impact and easy system administration.
Role & Responsibilities
The Technical Support Analyst will be primarily responsible for supporting customers by taking phone calls and emails regarding technical issues that need resolution. The Technical Support Analyst will address, troubleshoot, and resolve these issues as well as use web-based CRM applications to log, track and close these incidents. Additionally, the Technical Support Analyst will provide feedback to management on reported problems, identify bugs, bugs, train and mentor Technical Support Representatives, and contribute to the Salient Systems knowledge base.
Other tasks and project opportunities may be available as the company grows. This position reports to the Support Team Manager. No Travel required. Position is onsite at the Austin, TX location.
Qualifications:
5+ years of technical support or related experience.
Excellent communication skills.
Comprehensive understanding of networking and TCP/IP.
Highly Motivated.
Experience with physical security industry and/or video surveillance product knowledge.
Graduation from an accredited two-year college or technical school. Bachelor’s degree in related field preferred.
Knowledge of Personal Computer Hardware and Software; IP-based Networking, and Microsoft Windows Operating Systems.
Fluency in Spanish is a plus.
In addition to the above qualifications, the successful candidate will be customer service oriented, possess strong troubleshooting/analytical/problem solving skills and demonstrate the ability successfully complete projects on schedule.
Compensation:
Salary is commensurate with experience.
Salient Systems provides an excellent benefits package including; partial employer paid health insurance, Life/AD&D, and Long-Term Disability, as well as employee paid dental and vision, flexible PTO, and eligibility to participate in the 401(k) plan beginning the first of the month following date of hire. We foster a culture of collaboration through supporting team building events and continuing career growth and development.