12 jobs found in charlotte

The Intensive In-home Coordinator will assist in the day-to-day coordination of the Intensive In-Home program and will provide brief behavioral and emotional services to children and their families within a community-based model. The coordinator is a member of a 3-person team, with a maximum case load of 12 families in providing such services; conducts skill-building activities, provides parenting education, intervenes during a crisis, provides on-call coverage within the intensive in-home team 24/7/365. Responds appropriately and timely to crisis situations; develops, reviews, and follows individual Person Centered Plans with the Child and Family Teams for each child on their caseload. Provides psycho education to children and families; facilitates effective step-down to less restrictive services and increased reliance on natural supports over time. Collaborates, coordinates and advocates with collateral agencies and natural supports in order to meet family and consumer needs in all domains. Services are provided in the client’s home, school, and community settings, under the direction of the Intensive In-home Therapist. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE This position requires the credentials of Qualified Professional (QP). One year of documented experience with the child/adolescent mental health population is required. Proficiency in Microsoft Office applications. CERTIFICATES, LICENSES, REGISTRATIONS and TRAINING Completion of minimum hours of service definitions training including but not limited to Cognitive Behavior Therapy, Person Centered Planning Instructional Elements, Person Centered Thinking, Introductory to Motivational Interviewing, Crisis Response, System of Care and Intensive In Home Service Definition Training within the appropriate timeframes as defined by the Service Definition; completion of ongoing refresher trainer as described by Service Definition Valid NC or SC Driver's license. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.    

Job Summary: The HVAC Installation Technician will be responsible for installing and repairing various air quality systems. Their main duties include locating and diagnosing maintenance problems on equipment, conducting warranty services and quickly performing emergency repairs on certain equipment items.  Key Results Areas: Installation of all types of new HVAC heating, ventilation and air conditioning systems with exceptional attention to detail Installation of ductwork-metal and flex, in light commercial and residential buildings Ensure connections of all gas lines to heating equipment/fixtures is properly done Determine a bill of materials needed for a HVAC job, pre-measuring, duct design as necessary Perform all stages for startups on new construction Perform installation of copper refrigeration lines to air conditioning units, including brazing and soldering Familiarity with the different manufacturers and types of equipment, the startup and operation Confirm that each job is permitted (by management) before job begins and that each job is installed to code for a successful pass by inspection official Complete and turn in appropriate quality checklist on every job Leave every jobsite cleaned up and better than it was upon arrival Educate customers on the operation of their new system, thermostat(s) and filter size(s) Mentor our field apprentices and be a willing participant in training programs offered by Cornerstone Comfort and our vendors/partners for career development and advancement Respect all safety and environmental policies and procedures Demonstrate and hold in high regard Cornerstone Comfort’s core values and mission in your daily duties and interactions with fellow team members, vendors, the general public and most importantly-our customers Other duties as assigned     Requirements To be successful in this role, your Core Values must align with ours: Start With Curiosity-Show genuine interest. Search more. Participate. Create. Don’t ever rest in the belief that you have it all figured out - always be looking forward to what is next. Foster an Abundance Mindset-Opportunities are created not taken. Increase the size of the pie. Be thirsty for wisdom, eager for opportunity and accountable for improvement. Fight For Simplicity-Keep it simple & consistent. Focus on how things should be done every time. Be Bold Not Reckless-Use teamwork, candor, and a bias for action to make decisions. Seize the opportunity to serve the needs of our customers and one another. Feel empowered to put all other values into action. Show Grit-Overcome obstacles & persevere with passion. Challenges are an opportunity to grow & learn. Requirements: Basic wiring, ductwork, gas piping, venting and copper brazing experience Professional appearance and communication skills Personal tools needed to perform work Positive attitude and enthusiasm towards learning new skills and a mindset of getting the job done Self-starter with the ability to work with little or no supervision within a team focused environment Ability to pass a criminal background check Available to work overtime with the occasional weekend install as necessary Education & Experience: High school or equivalent (Required) 3-5 years residential and/or commercial HVAC installation experience (Required) EPA Certification or willingness to obtain certification (Required) HVAC: 1 year (Prefered) Driver's License with clean record (Required) Work authorization (Required) EPA Type II (Preferred) Physical Requirements: Ability to meet the physical demands-lifting, carrying, walking, crawling, standing, stooping, sitting and climbing for prolonged periods of time Working conditions will include rooftops, concrete structures, ceilings, crawlspaces, attics, basements, extreme weather conditions, etc.  

Power Probe Group, Inc.  is expanding our Americas Regional headquarters in Charlotte, North Carolina.  Please check out our newest Charlotte opportunity for an Automotive REPAIR Technical Support Specialist. If you have automotive repair experience, good customer service, and bilingual English/Spanish communication skills, we would love to talk to you! What you will do for us:  The Warranty and After-Sales and Technical Support Specialist is an individual contributor responsible for providing exceptional customer service and technical support to customers through channels of communication such as phone, emails, texting, and social media, ensuring customer satisfaction, answering customer’s questions about our products and usage of our tools, and resolving order processing issues promptly.  This is the primary point of contact for technical support,  warranty, and non-warranty claims process  for our   customers in North America, Mexico, and South America. Duties/Responsibilities: · Answers phone calls for the Charlotte Customer Support Department, including call transferring and responding to voicemails. · Provide exceptional customer service and technical support to customers through communication channels such as phone, email, texting, and social media, ensuring customer satisfaction. · Builds sustainable relationships and trust with customers and provides information about the RMA (Return Merchant Authorization) process, products, services, bill status, payments, and technical support. · Able to provide accurate instructions over the phone and teach how to use our products to professionals and “Do it yourself” users. · Enters purchase orders in SAP; verifies customer orders and order changes; ensures fulfillment and product delivery (DN creation in SAP). · Resolves customer order issues like invoicing, credit memos, returns, repairs, and warranties. · Works backlog reports and coordinates to expedite orders as needed. · Maintains current and accurate customer records and updates account information as needed. · Monitor and update open claims daily. · Prepare PDF documents for scanning, uploading, and downloading. · Study our line of products to understand uses, benefits, and troubleshooting. · Performs other related duties as assigned. Supervisory Responsibilities: · None. Required Skills/Abilities: · Excellent oral communication skills, including active listening. · Service-oriented and able to resolve customer complaints. · Excellent written communication skills to respond to customer emails and texts professionally that reflects positively on the company. · Strong analytical and problem-solving skills. · Demonstrate the ability to analyze warranty claims and look for missing information or documentation to support the claim. · Ability to work closely with department managers and other departments to collaborate to process claims. Maintain a positive team approach to work. · Proficient use of computer applications, including MS Office products and Web-based applications and portals. · Highly organized and detail-oriented with a high level of accuracy. · Able to work independently with minimal supervision and have superior time management skills. · SAP knowledge in the Sales process/ Order management is a plus. · Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment. · Ability to communicate and have a customer-centered orientation able to build the brand experience by providing Ultimate Tech Support. Education and Experience: · High school diploma or GED required. · 1 - 2 years of customer service and data entry-related work experience required. ·  3-5 years of experience with electrical measuring tools in the automotive industry (Mechanic is a plus). · Proficient in Microsoft Office Suite, including Excel, Outlook, and Teams. · Experience with SAP is a plus (entering and processing sales orders) ·  Bilingual required (English/Spanish). Physical Requirements: · Prolonged periods sitting at a desk, working on a computer, talking on the phone. · Must be able to lift up to 15 pounds at a time. ·  This role is based in Charlotte, NC, and requires daily office visits. It is not a remote position. Job Details: · Hours are 8:30 am to 5:30 pm Monday through Friday, with some flexibility on scheduling. Benefits Offered · Twelve (12) Paid Holidays + Birthday Holiday · Generous PTO program · Group medical, dental, and vision plans, Health Savings Account, and/or Health Care Flex Spending Account (based on which medical plan you choose) · Company-paid group life insurance and AD&D plan · Voluntary group life insurance and AD&D plan · Voluntary short and long-term disability plans · Voluntary Critical Illness and Accident plans · 401(k) retirement savings plan with Company matching contributions Local candidates preferred – Relocation assistance is not available for this role Visa sponsorship is not available for this role Equal Opportunity Employer Pay: starting at $25.00 per hour and up depending upon experience  

Check out our latest PTEN Innovation Award in the Diagnostics category! https://lnkd.in/e_GjECF4 Do you have a working knowledge of automotive equipment to develop our following innovative diagnostic tool to help automotive technicians and mechanics diagnose and repair vehicles quickly, easily, and confidently? Do you have strong project management skills? If so, we want to talk to you. Overview: As a Product Development Project Manager for Power Probe Group, you will play a pivotal role in driving the success of our innovative product portfolio of automotive electrical diagnostic equipment. Working closely with the Sales and marketing team, Research and development, the factory, and international counterparts, you'll manage projects from ideation to delivery, ensuring alignment with market demands and company standards. Your expertise will be instrumental in collaborating with cross-functional teams to develop impactful solutions for automotive technicians. Duties/Responsibilities: Market Analysis and Opportunity Identification: Analyze consumer needs, current market trends, and competitor offerings to identify differentiation opportunities. Collaborate with Sales & Marketing teams to gather insights and feedback for product development. Project Management and Documentation: Document new product development proposals, including business cases, technical requirements, and ROI analysis. Collaboration and Standardization: Collaborate with regional product managers to align processes and best practices. Serve as a trainer for internal teams and customers/technicians on our products. Sales Support and Promotion: Work closely with the Sales team to promote sales for both existing and new products. Participate in launching new campaigns and maintain our product showroom in Charlotte, NC. Technical Expertise and Support: Provide reports of defects and diagnostics to manufacturers. Travel to provide on-site training sessions and support as needed. Product Information Management: Maintain up-to-date product information for internal and external customers. Act as Subject Matter Expert (SME) for existing and new products. Qualifications: High School Diploma or GED required; Successful completion of an automotive technology program is strongly preferred; a Bachelor’s degree in engineering would be a plus. Proven experience with automotive repair and working knowledge of automotive tools, including testing equipment. Proven experience in product development project management within the automotive industry. Strong analytical skills with the ability to assess market trends and consumer needs. Excellent communication and collaboration abilities to work effectively with cross-functional teams. Proficiency in documenting project proposals and technical requirements. Willingness to travel approximately 25% for training sessions and support. Note: This is an in-office position based in Charlotte, NC – not remote. Visa Sponsorship is NOT available for this role. Local candidates are preferred. Equal Opportunity Employer Supervisory Responsibility:  None Benefits: Twelve (12) Paid Holidays + Birthday Holiday Generous PTO program Group medical, dental, and vision plans, Health Savings Account, and Health Care Flex Spending Account (based on which medical plan you choose) Company-paid group life insurance and AD&D plan Voluntary group life insurance and AD&D plan Voluntary short and long-term disability plans Voluntary Critical Illness and Accident plans 401(k) retirement savings plan with Company matching contributions

Partner with us and see your career grow with New York Life Charlotte General Office!   Are you ready to launch a career and not settle for just another job?  Do you see yourself running your own business complete with all the challenges, financial rewards, and personal satisfaction that such an enterprise can bring?  If so, you owe it to yourself to consider a career with New York Life Insurance Company as your partner.   We are looking for motivated self-starters who would like to: Manage their own work schedule and establish an attractive work/life balance. Build their career with significant income potential. Grow their business supported by the financial strength and integrity of New York Life. Make a difference in their community by helping others achieve financial peace of mind. Customize their career path to match their personal financial goals. Experience a lifetime of learning and professional development. Enjoy recognition and rewards for their financial achievements. Define their career path as a Financial Services agent and have the opportunity for management.   Qualifications: Organized, detail-oriented, and excellent time management skills. Strong sales, leadership, and communication skills. Ability to work in a team-based environment. College Degree preferred. Sales experience preferred. Highly self-motivated and self-disciplined. Relationship building and networking abilities. FINRA Series 6/63, Series 7 - not required. Financial Industry background is a plus   Here's what you'll do: Build relationships with clients beyond a financial/transactional basis. Develop your professional skills and sales knowledge. Develop and implement business and marketing plans. Prospect for potential clients. Schedule appointments and meet with clients. Discuss financial concerns and needs of individuals. Present potential solutions using our world class suite of products and services. Provide ongoing support to existing clients.   Benefits: Health/Dental/Life/Disability 401 (k) plan after one year of service and Pension Plan Continuing education reimbursement Reimbursement for industry designations   Training: NYLIC University: One of the most comprehensive and well-respected training programs in the industry.   Company Description: New York Life, a Fortune 100 company created in 1845, is one of the most respected and successful companies in America and internationally.  Headquartered in New York City, New York Life's family of companies offers life insurance, retirement income products, and long-term care insurance.  New York Life Investment Management LLC provides institutional asset management and retirement plan services.  Other New York Life affiliates provide an array of securities products and services, as well as institutional and retail mutual funds. EOE M/F/D/V 1611768 New York Life Charlotte General Office  

Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing. Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status. Provide filed assistance and front-end information gathering at project sites when needed. Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills. Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision. Industrial and construction field is a plus!

Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing. Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status. Provide filed assistance and front-end information gathering at project sites when needed.   Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills. Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.   Industrial and construction field is a plus!

Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing. Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status. Provide filed assistance and front-end information gathering at project sites when needed. Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills. Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.   Industrial and construction field is a plus!

Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing. Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status. Provide filed assistance and front-end information gathering at project sites when needed. Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills. Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision. Industrial and construction field is a plus!  

Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing. Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status. Provide filed assistance and front-end information gathering at project sites when needed. Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills. Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision. Industrial and construction field is a plus!

Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing. Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status. Provide filed assistance and front-end information gathering at project sites when needed. Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills. Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.   Industrial and construction field is a plus!

Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing. Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status. Provide filed assistance and front-end information gathering at project sites when needed. Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills. Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision. Industrial and construction field is a plus!