Everstand
Baltimore, Windsor Mill, MD 21244, USA
Youth Care Professional
PROGRAM - Baltimore, Maryland
Position Summary:
The Youth Care Professional at Everstand provides trauma informed direct care services, ensures that day-to-day supervision of residents is consistent with agency standards and effectively works as a member of an interdisciplinary team.
Essential Functions:
Model and act in accordance with Everstand’s core values: safety, empathy, relationships, and impact.
Honor differences, acknowledge uniqueness, and amplify all voices. Partner with Everstand’s Equity, Diversity, and Inclusion (EDI) committee to build (and participate) in trainings and group experiences that strengthen Everstand’s commitment to EDI. Model the use of inclusive language.
Demonstrate and practice Everstand’s leadership mindset, “Choose kindness. Solve problems and learn together. Make it happen.”
Engages in a trauma informed model of programming to provide physical and emotional safety for residents and the families they serve.
Utilizes program approved and youth guided techniques to support the development of a healthy, trusting relationship with the resident. In Everstand’s Theory of Change, this relationship is the vehicle for recovery and building durable skills.
Consistently implements each resident’s individualized plans and completes documentation as required, such as, shift logs, bed checks, and serious / significant incident reports. Promotes effective communication through the timely submission of documentation. Obtain and maintain certification as a “user” in Everstand’s electronic health record software system.
Model and teach life skills that will assist the development of interpersonal relationships and social skills, including, but not limited to: empathy, effective communication, conflict resolution, friendship formation, peer pressure resistance.
Promotes and supports the development of a positive self-image of the residents. Assists with the development of personal care routines and a clean and orderly environment. The YCP is ultimately responsible for ensuring that housekeeping expectations for the living unit are in line with agency standards and identifies and reports items that needs to be replaced or repaired.
Assist youth with their ADLs (Activities of Daily Living), which could include toileting.
Follows Everstand guidelines for completing searches, as designated by program standards.
Adheres to program expectations for resident supervision, including providing enhanced supervision and line of sight and sound monitoring as indicated by clinical and / or program requirements.
Observes methods/techniques of clinical staff and participates in treatment of residents in interaction, limit setting, and implementation of safety and treatment plans.
Responsible for co-facilitation and involvement in group meetings.
Maintains developmental and age-appropriate rules and expectations for youth and promotes positive success with Everstand’s PBIS system.
Maintains professional boundaries between self and resident to ensure the appropriateness of a therapeutic relationship.
Ensures that each resident’s health needs are identified and met within the specified time frame. Accurately administers medication according to physician and/or other orders, and documents the medication administration record (MAR), per program standards.
Actively encourages and supports each resident’s need to achieve academic success and explore their individual talents.
Provides safe transportation in agency vehicles for residents to keep scheduled appointments as required. YCPs are you participate in the appointment, advocate for the youth’s health needs and communicate that information back to the Treatment Team and Health Suite. This also includes any hospital coverage.
Provides direct mealtime supervision to assure that residents are provided a balanced meal and that dining procedures are consistently followed.
Completes assigned unit system responsibilities and documentation.
Contributes to the prevention and management of challenging behaviors by implementing Everstand’s Behavior Management and Therapeutic Crisis Intervention Techniques.
Provides mandatory on-call coverage as required. Must be flexible and available to work various shifts during the week/weekend.
Completes mandatory training to align with the yearly anniversary date.
Caminos Only – WV Daytime YCP
Accompany youth on medical appointments and communicate provider’s questions/concerns to ensure accuracy and patient safety.
Obtain and maintain certification to support medical translation needs of the youth in the program.
Non Essential Functions:
Provides coverage, as needed, for direct care vacancies.
Provides transportation support for youth intakes and discharges, to include but not limited to airline travel.
Competencies:
Accurate Listening
Appointment Coordination
Attention to Detail
Communications
Conceptual Thinking
Handling stress
Honesty
Following Directions
Frequent Interaction with Others
Meeting Standards
Organizational Skills
Customer Service
Taking Minutes
Personal Accountability
Problem Solving
Professional Behavior
Speaking to strangers
Teamwork
Learning and using Technology
Telephone Protocol
Time Management
Flexibility
Urgency
Supervisory Responsibility:
NA
Work Environment:
This job operates in a treatment environment. This role can use standard office equipment such as computers, phones, photocopiers, scanners, and filing cabinets.
In the nature of being at a residential and school living environment, there may be times you experience conditions in which challenging behavior can be exhibited from our youth to include but not limited to, physical agitation, physical violence and/or emotion outburst.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Due to the nature of the populations served, there is a physical component to behavioral interventions that requires the YCP to be able to safely perform physical restraints when necessary, as outlined and trained via Therapeutic Crisis Intervention and/or Safe Crisis Management.
Position Type/Expected Hours of Work:
This is a full-time position. The hours may vary depending on shift. Shift information is received from the Unit Supervisor. This position regularly requires long hours and weekend work. This position is essential during inclement weather.
Travel
Travel, if needed, is primarily local during the business day, although some out-of-area and overnight travel may be expected.
Maryland YCP’s may be required to work at various sites in the state, such as Hagerstown, Lotus, Denton, Colesville, and Baltimore. Everstand will assist with providing an agency vehicle for transportation (if not your usual location) or will provide milage reimbursement from your home Everstand location.
Education and Experience Standards
Residential Program MD, PA, WV YCP:
Required Education and Experience
Associate's degree plus 1 of year experience in related fields Or
HS diploma plus 1 year of experience in related fields
Preferred Education and Experience
Bachelor’s degree in Social Work, Counseling, Human Services, or a related field from an accredited college or University. Experience is required if not in the related fields.
Caminos Program:
Required Education and Experience:
High School Diploma
One-year of child welfare experience working with children and/or adolescents.
Preferred Education and Experience:
Bilingual English and Spanish speaking ability.
Bachelor’s degree from an accredited College or University
Additional Eligibility Qualifications
Proven effective time management, planning, communication, and interpersonal skills
Ability to problem solve.
Ability to work independently.
Ability to pass RCYCP certification both at employee orientation and per the schedule outlined by HR thereafter-Maryland Only
Ability to pass TCI certification both at employee orientation and per the schedule outlined by HR thereafter- Maryland/WV only.
Ability to pass SCM certification both at employee orientation and per the schedule outlined by HR thereafter-PA only .
Ability to pass CPR/First aid certification both at employee orientation and per the schedule outlined by HR thereafter.
Ability to pass the certification to dispense medication, per program and state requirements.
Ability to demonstrate the possession of a valid driver’s license prior to employment and ability to maintain the license and operate a motor vehicle thereafter.
Ability to pass CPS/UII background check both prior to employment and per the schedule outlined by HR thereafter.
Ability to pass a Tuberculosis Screening both prior to employment and per the schedule outlined by HR thereafter.
Ability to pass a work-readiness physical performed by a certified medical professional both prior to employment and per the schedule outlined by HR thereafter.
Ability to pass a Federal and State Fingerprinting Background Check both prior to employment and per the schedule outlined by HR thereafter.
Ability to pass a drug screen via urinalysis both prior to employment and randomly thereafter.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Everstand is committed to the policy that all persons have equal access to its programs, facilities, and employment without regard to race, color, national origin, genetic information, pregnancy, ancestry, gender, sexual orientation, age, religion, disability, marital or veterans status. Everstand is a drug, tobacco and alcohol-free workplace and an equal opportunity employer by choice.
Youth Care Professional
PROGRAM - Baltimore, Maryland
Position Summary:
The Youth Care Professional at Everstand provides trauma informed direct care services, ensures that day-to-day supervision of residents is consistent with agency standards and effectively works as a member of an interdisciplinary team.
Essential Functions:
Model and act in accordance with Everstand’s core values: safety, empathy, relationships, and impact.
Honor differences, acknowledge uniqueness, and amplify all voices. Partner with Everstand’s Equity, Diversity, and Inclusion (EDI) committee to build (and participate) in trainings and group experiences that strengthen Everstand’s commitment to EDI. Model the use of inclusive language.
Demonstrate and practice Everstand’s leadership mindset, “Choose kindness. Solve problems and learn together. Make it happen.”
Engages in a trauma informed model of programming to provide physical and emotional safety for residents and the families they serve.
Utilizes program approved and youth guided techniques to support the development of a healthy, trusting relationship with the resident. In Everstand’s Theory of Change, this relationship is the vehicle for recovery and building durable skills.
Consistently implements each resident’s individualized plans and completes documentation as required, such as, shift logs, bed checks, and serious / significant incident reports. Promotes effective communication through the timely submission of documentation. Obtain and maintain certification as a “user” in Everstand’s electronic health record software system.
Model and teach life skills that will assist the development of interpersonal relationships and social skills, including, but not limited to: empathy, effective communication, conflict resolution, friendship formation, peer pressure resistance.
Promotes and supports the development of a positive self-image of the residents. Assists with the development of personal care routines and a clean and orderly environment. The YCP is ultimately responsible for ensuring that housekeeping expectations for the living unit are in line with agency standards and identifies and reports items that needs to be replaced or repaired.
Assist youth with their ADLs (Activities of Daily Living), which could include toileting.
Follows Everstand guidelines for completing searches, as designated by program standards.
Adheres to program expectations for resident supervision, including providing enhanced supervision and line of sight and sound monitoring as indicated by clinical and / or program requirements.
Observes methods/techniques of clinical staff and participates in treatment of residents in interaction, limit setting, and implementation of safety and treatment plans.
Responsible for co-facilitation and involvement in group meetings.
Maintains developmental and age-appropriate rules and expectations for youth and promotes positive success with Everstand’s PBIS system.
Maintains professional boundaries between self and resident to ensure the appropriateness of a therapeutic relationship.
Ensures that each resident’s health needs are identified and met within the specified time frame. Accurately administers medication according to physician and/or other orders, and documents the medication administration record (MAR), per program standards.
Actively encourages and supports each resident’s need to achieve academic success and explore their individual talents.
Provides safe transportation in agency vehicles for residents to keep scheduled appointments as required. YCPs are you participate in the appointment, advocate for the youth’s health needs and communicate that information back to the Treatment Team and Health Suite. This also includes any hospital coverage.
Provides direct mealtime supervision to assure that residents are provided a balanced meal and that dining procedures are consistently followed.
Completes assigned unit system responsibilities and documentation.
Contributes to the prevention and management of challenging behaviors by implementing Everstand’s Behavior Management and Therapeutic Crisis Intervention Techniques.
Provides mandatory on-call coverage as required. Must be flexible and available to work various shifts during the week/weekend.
Completes mandatory training to align with the yearly anniversary date.
Caminos Only – WV Daytime YCP
Accompany youth on medical appointments and communicate provider’s questions/concerns to ensure accuracy and patient safety.
Obtain and maintain certification to support medical translation needs of the youth in the program.
Non Essential Functions:
Provides coverage, as needed, for direct care vacancies.
Provides transportation support for youth intakes and discharges, to include but not limited to airline travel.
Competencies:
Accurate Listening
Appointment Coordination
Attention to Detail
Communications
Conceptual Thinking
Handling stress
Honesty
Following Directions
Frequent Interaction with Others
Meeting Standards
Organizational Skills
Customer Service
Taking Minutes
Personal Accountability
Problem Solving
Professional Behavior
Speaking to strangers
Teamwork
Learning and using Technology
Telephone Protocol
Time Management
Flexibility
Urgency
Supervisory Responsibility:
NA
Work Environment:
This job operates in a treatment environment. This role can use standard office equipment such as computers, phones, photocopiers, scanners, and filing cabinets.
In the nature of being at a residential and school living environment, there may be times you experience conditions in which challenging behavior can be exhibited from our youth to include but not limited to, physical agitation, physical violence and/or emotion outburst.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Due to the nature of the populations served, there is a physical component to behavioral interventions that requires the YCP to be able to safely perform physical restraints when necessary, as outlined and trained via Therapeutic Crisis Intervention and/or Safe Crisis Management.
Position Type/Expected Hours of Work:
This is a full-time position. The hours may vary depending on shift. Shift information is received from the Unit Supervisor. This position regularly requires long hours and weekend work. This position is essential during inclement weather.
Travel
Travel, if needed, is primarily local during the business day, although some out-of-area and overnight travel may be expected.
Maryland YCP’s may be required to work at various sites in the state, such as Hagerstown, Lotus, Denton, Colesville, and Baltimore. Everstand will assist with providing an agency vehicle for transportation (if not your usual location) or will provide milage reimbursement from your home Everstand location.
Education and Experience Standards
Residential Program MD, PA, WV YCP:
Required Education and Experience
Associate's degree plus 1 of year experience in related fields Or
HS diploma plus 1 year of experience in related fields
Preferred Education and Experience
Bachelor’s degree in Social Work, Counseling, Human Services, or a related field from an accredited college or University. Experience is required if not in the related fields.
Caminos Program:
Required Education and Experience:
High School Diploma
One-year of child welfare experience working with children and/or adolescents.
Preferred Education and Experience:
Bilingual English and Spanish speaking ability.
Bachelor’s degree from an accredited College or University
Additional Eligibility Qualifications
Proven effective time management, planning, communication, and interpersonal skills
Ability to problem solve.
Ability to work independently.
Ability to pass RCYCP certification both at employee orientation and per the schedule outlined by HR thereafter-Maryland Only
Ability to pass TCI certification both at employee orientation and per the schedule outlined by HR thereafter- Maryland/WV only.
Ability to pass SCM certification both at employee orientation and per the schedule outlined by HR thereafter-PA only .
Ability to pass CPR/First aid certification both at employee orientation and per the schedule outlined by HR thereafter.
Ability to pass the certification to dispense medication, per program and state requirements.
Ability to demonstrate the possession of a valid driver’s license prior to employment and ability to maintain the license and operate a motor vehicle thereafter.
Ability to pass CPS/UII background check both prior to employment and per the schedule outlined by HR thereafter.
Ability to pass a Tuberculosis Screening both prior to employment and per the schedule outlined by HR thereafter.
Ability to pass a work-readiness physical performed by a certified medical professional both prior to employment and per the schedule outlined by HR thereafter.
Ability to pass a Federal and State Fingerprinting Background Check both prior to employment and per the schedule outlined by HR thereafter.
Ability to pass a drug screen via urinalysis both prior to employment and randomly thereafter.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Everstand is committed to the policy that all persons have equal access to its programs, facilities, and employment without regard to race, color, national origin, genetic information, pregnancy, ancestry, gender, sexual orientation, age, religion, disability, marital or veterans status. Everstand is a drug, tobacco and alcohol-free workplace and an equal opportunity employer by choice.
ACE Cash Express
Baltimore, MD, USA
WHY ACE?
You build connections with customers, whether they visit our store one time or for several years to come. Instantly make a difference in someone’s life through one interaction by listening to their needs and educating them on how our services and products can help.
ACE is an amazing company where our employees stay because they love their schedules, the people they work with, and the growth opportunities.
What’s in it for you?
Flexible Schedules | Holiday Pay | Training | Sales Incentives | Career Paths | 401k1 | Benefits2 | PTO3
What does a normal day look like?
At ACE, you’ll MAKE IT EASY for our customers by providing the best customer service!
Educate customers on products
Listen to customer needs
Maintain store security
Provide card services
Process MoneyGram transactions
Complete Bill Pay transactions
Cash checks
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand for long periods of time. The employee is also required to sit and walk; use hands to finger, handle, or feel; reach with hands and arms; stoop or bend; and talk and hear. The employee must have appropriate vision to see up close and at a distance with ability to adjust vision and focus. The employee must occasionally lift and/or move up to 25 lbs.
The ability to work 10-12 hours in a confined work area is required.
EEO Statement
Populus Financial Group/ACE Cash Express is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. In compliance with applicable law, Populus Financial Group does not discriminate against any applicant or employee on the basis of race, color, religion, creed, sex, sexual orientation, gender (including gender nonconformity and status as a transgender or transsexual individual), national origin or ancestry, ethnicity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, pregnancy status, or any other protected classification. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotions, discipline, compensation, benefits, and termination of employment.
1 All employees are eligible to participate in 401k
2 Full-time employees are eligible for benefits after 90 days of continuous employment, including medical, dental, vision, and short/long-term disability
3 Populus Financial Group/ACE Cash Express offers generous paid time off plans
WHY ACE?
You build connections with customers, whether they visit our store one time or for several years to come. Instantly make a difference in someone’s life through one interaction by listening to their needs and educating them on how our services and products can help.
ACE is an amazing company where our employees stay because they love their schedules, the people they work with, and the growth opportunities.
What’s in it for you?
Flexible Schedules | Holiday Pay | Training | Sales Incentives | Career Paths | 401k1 | Benefits2 | PTO3
What does a normal day look like?
At ACE, you’ll MAKE IT EASY for our customers by providing the best customer service!
Educate customers on products
Listen to customer needs
Maintain store security
Provide card services
Process MoneyGram transactions
Complete Bill Pay transactions
Cash checks
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand for long periods of time. The employee is also required to sit and walk; use hands to finger, handle, or feel; reach with hands and arms; stoop or bend; and talk and hear. The employee must have appropriate vision to see up close and at a distance with ability to adjust vision and focus. The employee must occasionally lift and/or move up to 25 lbs.
The ability to work 10-12 hours in a confined work area is required.
EEO Statement
Populus Financial Group/ACE Cash Express is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. In compliance with applicable law, Populus Financial Group does not discriminate against any applicant or employee on the basis of race, color, religion, creed, sex, sexual orientation, gender (including gender nonconformity and status as a transgender or transsexual individual), national origin or ancestry, ethnicity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, pregnancy status, or any other protected classification. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotions, discipline, compensation, benefits, and termination of employment.
1 All employees are eligible to participate in 401k
2 Full-time employees are eligible for benefits after 90 days of continuous employment, including medical, dental, vision, and short/long-term disability
3 Populus Financial Group/ACE Cash Express offers generous paid time off plans
