PEG, LLC is in need of a motivated, team oriented, outgoing individual to fill the position of Administrative Assistant. This position will provide support in a wide variety of administrative services that directly contributes to the success of day-to-day operations that affect every department within the organization. The ideal candidate will be extremely detail oriented, well organized, and possess the ability to juggle multiple projects simultaneously and manage time
efficiently with limited oversight.
As one of the first points of contact, this position assists in laying the foundation in creating a positive experience with internal and external clients. It sets the stage for how internal and external clients view the company, its services, its employees, and its mission. The qualified candidate is expected to have strong initiative and excellent communication skills, which will be essential in communicating with multiple personalities, different career specialties, and levels of management.
THE ROLE
Job Location:
This position is based in our main office in Fairfax, VA.
Essential Functions:
Assist Administrative Support Team, as needed, in answering phone calls from the main line
Assist with the overall organizational structure for the office, including inventory control, replenishment of materials/supplies/groceries, and maintenance of office equipment
Assist in organizing company functions, meetings, and events including assisting with catering orders, booking conference rooms, and ordering supplies, if needed.
Coordinate travel arrangements, as needed, and assist in overseeing the company’s rental car/ride share accounts
Assist the Design Department in properly distributing and assigning incoming service tickets from clients on a daily basis as well as creating/generating reports detailing data from these service tickets on a monthly basis.
Assist in distributing and assigned services in PEG’s internal helpdesk support system and ensure follow up by tracking the Turn Around Time (TAT) for closing out service tickets
Assist with customer service requests received through the Field Requests Inbox, ensuring prompt resolution of field-related inquiries and monitoring Turn Around Time (TAT) for request closures.
Assist in coordinating and facilitating shipping distribution companywide for the Field Operations Department including distributing new employee equipment and ongoing equipment requests.
Assist in the procurement and inventory management of field supplies, internal printing materials, marketing/promotional materials, and other related items.
Assist other departments within the organization by fulfilling operational tasks as needed while providing the utmost professionalism and customer service to internal and external clients.
Carry out other administrative tasks as needed such as preparing presentations, creating/updating Standard Operating Procedures (SOPs), generating/revising reports in Microsoft Excel, mail distribution (USPS/FedEx), filing, making copies, processing documents (i.e. letters, correspondence, reports, agendas, minutes), and other related items.
Handle sensitive information in a confidential manner
Performs other related duties as assigned.
Education/Experience:
2+ years of previous work experience in a Business Administration Position or related field is required
Additional Requirements:
Applicable knowledge of basic principles of administrative/office policy and procedure
Must have strong software skills with Microsoft Excel, PowerPoint, SharePoint, Microsoft Outlook, Microsoft Word, and other related software programs
Expert ability to effectively communicate with other disciplines or groups and resolve schedule conflicts
Excellent attention to detail, organization, and team collaboration skills
Must be dependable, self-directed, and able to complete projects with limited supervision
Must have outstanding verbal/written communication skills and effective interpersonal skills
Proactive problem solver with the ability to multi-task, prioritize, and manage time effectively
Strong phone contact handling skills and active listening.
Nov 12, 2024
Full time
PEG, LLC is in need of a motivated, team oriented, outgoing individual to fill the position of Administrative Assistant. This position will provide support in a wide variety of administrative services that directly contributes to the success of day-to-day operations that affect every department within the organization. The ideal candidate will be extremely detail oriented, well organized, and possess the ability to juggle multiple projects simultaneously and manage time
efficiently with limited oversight.
As one of the first points of contact, this position assists in laying the foundation in creating a positive experience with internal and external clients. It sets the stage for how internal and external clients view the company, its services, its employees, and its mission. The qualified candidate is expected to have strong initiative and excellent communication skills, which will be essential in communicating with multiple personalities, different career specialties, and levels of management.
THE ROLE
Job Location:
This position is based in our main office in Fairfax, VA.
Essential Functions:
Assist Administrative Support Team, as needed, in answering phone calls from the main line
Assist with the overall organizational structure for the office, including inventory control, replenishment of materials/supplies/groceries, and maintenance of office equipment
Assist in organizing company functions, meetings, and events including assisting with catering orders, booking conference rooms, and ordering supplies, if needed.
Coordinate travel arrangements, as needed, and assist in overseeing the company’s rental car/ride share accounts
Assist the Design Department in properly distributing and assigning incoming service tickets from clients on a daily basis as well as creating/generating reports detailing data from these service tickets on a monthly basis.
Assist in distributing and assigned services in PEG’s internal helpdesk support system and ensure follow up by tracking the Turn Around Time (TAT) for closing out service tickets
Assist with customer service requests received through the Field Requests Inbox, ensuring prompt resolution of field-related inquiries and monitoring Turn Around Time (TAT) for request closures.
Assist in coordinating and facilitating shipping distribution companywide for the Field Operations Department including distributing new employee equipment and ongoing equipment requests.
Assist in the procurement and inventory management of field supplies, internal printing materials, marketing/promotional materials, and other related items.
Assist other departments within the organization by fulfilling operational tasks as needed while providing the utmost professionalism and customer service to internal and external clients.
Carry out other administrative tasks as needed such as preparing presentations, creating/updating Standard Operating Procedures (SOPs), generating/revising reports in Microsoft Excel, mail distribution (USPS/FedEx), filing, making copies, processing documents (i.e. letters, correspondence, reports, agendas, minutes), and other related items.
Handle sensitive information in a confidential manner
Performs other related duties as assigned.
Education/Experience:
2+ years of previous work experience in a Business Administration Position or related field is required
Additional Requirements:
Applicable knowledge of basic principles of administrative/office policy and procedure
Must have strong software skills with Microsoft Excel, PowerPoint, SharePoint, Microsoft Outlook, Microsoft Word, and other related software programs
Expert ability to effectively communicate with other disciplines or groups and resolve schedule conflicts
Excellent attention to detail, organization, and team collaboration skills
Must be dependable, self-directed, and able to complete projects with limited supervision
Must have outstanding verbal/written communication skills and effective interpersonal skills
Proactive problem solver with the ability to multi-task, prioritize, and manage time effectively
Strong phone contact handling skills and active listening.
Job Summary:
The Client Relationship Specialist position helps design and implement retention strategies for borrowers and co-borrowers to increase loyalty and retain business. This position also analyzes borrowers' and co-borrowers’ feedback, implements retention strategies, and compiles reports for sales managers.
Supervisory Responsibilities:
Duties/Responsibilities:
Supports activities and communications that build positive relationships with borrowers, co-borrowers, and business associates primarily via email and text.
Prepares email and text communication to support the Client Retention Specialist in providing status updates to borrowers and co-borrowers regarding the underwriting process to retain business.
Uses templates to assist in communicating account status to borrowers and co-borrowers, setting expectations regarding timelines, and requesting documents as needed.
Communicates with loan acquisitions team, sales, processing, and underwriting.
Suggests improvements in communication processes and templates.
Assists with NSF recoveries.
Prepares and sends forms needed for borrowers and co-borrowers to complete.
Helps to organize follow-up schedules and communication.
Organizes follow-up/schedules communication.
Documents all information accurately in the CRM.
Attends all meetings and training courses as required.
Performs other related duties as assigned.
Required Skills/Abilities:
Excellent written and verbal communication skills.
Experience preparing written communication using templates.
Excellent organizational skills and attention to detail.
Ability to solve problems while showing empathy and patience.
Proficient in Microsoft Office Suite.
Knowledge of CRM software.
Education and Experience:
Associate’s degree in sales, marketing, or a related field is preferred.
Three (3) to five (5) years of sales or marketing experience preferred.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Jul 24, 2024
Full time
Job Summary:
The Client Relationship Specialist position helps design and implement retention strategies for borrowers and co-borrowers to increase loyalty and retain business. This position also analyzes borrowers' and co-borrowers’ feedback, implements retention strategies, and compiles reports for sales managers.
Supervisory Responsibilities:
Duties/Responsibilities:
Supports activities and communications that build positive relationships with borrowers, co-borrowers, and business associates primarily via email and text.
Prepares email and text communication to support the Client Retention Specialist in providing status updates to borrowers and co-borrowers regarding the underwriting process to retain business.
Uses templates to assist in communicating account status to borrowers and co-borrowers, setting expectations regarding timelines, and requesting documents as needed.
Communicates with loan acquisitions team, sales, processing, and underwriting.
Suggests improvements in communication processes and templates.
Assists with NSF recoveries.
Prepares and sends forms needed for borrowers and co-borrowers to complete.
Helps to organize follow-up schedules and communication.
Organizes follow-up/schedules communication.
Documents all information accurately in the CRM.
Attends all meetings and training courses as required.
Performs other related duties as assigned.
Required Skills/Abilities:
Excellent written and verbal communication skills.
Experience preparing written communication using templates.
Excellent organizational skills and attention to detail.
Ability to solve problems while showing empathy and patience.
Proficient in Microsoft Office Suite.
Knowledge of CRM software.
Education and Experience:
Associate’s degree in sales, marketing, or a related field is preferred.
Three (3) to five (5) years of sales or marketing experience preferred.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.
In the Role
Deliver results related to individual and branch sales goals as well as customer expectations
Develop new relationships – and maintain existing relationships - working with customers throughout the loan process and loan life cycle
Present financial solutions, based on customer needs, that meet their goals
Present customers with optional insurance products
Educate customers on the terms and conditions of their loan to ensure a clear understanding
Partner with local businesses to seek out and develop new customers
Learn how to utilize credit underwriting techniques and sales tools
Manage the life cycle of the loan, including collections activities, complying with all laws and regulations
Requirements:
HS Diploma/GED
Preferred:
Sales, Collections or Customer Service experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Jun 24, 2024
Full time
At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.
In the Role
Deliver results related to individual and branch sales goals as well as customer expectations
Develop new relationships – and maintain existing relationships - working with customers throughout the loan process and loan life cycle
Present financial solutions, based on customer needs, that meet their goals
Present customers with optional insurance products
Educate customers on the terms and conditions of their loan to ensure a clear understanding
Partner with local businesses to seek out and develop new customers
Learn how to utilize credit underwriting techniques and sales tools
Manage the life cycle of the loan, including collections activities, complying with all laws and regulations
Requirements:
HS Diploma/GED
Preferred:
Sales, Collections or Customer Service experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Mortgage Loan Officer (Phoenix, Arizona)
Mortgage Loan Officer - Military Veteran (Phoenix, Arizona)
NMLS Licensed Loan Officer (Phoenix, Arizona)
Job description:
All details for the Mortgage Loan Officer position are listed in the job posting – https://www.myrocketcareer.com/careers/r-074821/mortgage-loan-officer-phoenix-arizona/
All details for the Military Veteran Mortgage Loan Officer position are listed in the job posting – https://www.myrocketcareer.com/careers/r-075280/mortgage-loan-officer-military-veteran-phoenix-arizona/
All details for the NMLS Licensed Loan Officer position are listed in the job posting – https://www.myrocketcareer.com/careers/r-074697/nmls-licensed-loan-officer-phoenix-arizona/
Jun 24, 2024
Full time
Mortgage Loan Officer (Phoenix, Arizona)
Mortgage Loan Officer - Military Veteran (Phoenix, Arizona)
NMLS Licensed Loan Officer (Phoenix, Arizona)
Job description:
All details for the Mortgage Loan Officer position are listed in the job posting – https://www.myrocketcareer.com/careers/r-074821/mortgage-loan-officer-phoenix-arizona/
All details for the Military Veteran Mortgage Loan Officer position are listed in the job posting – https://www.myrocketcareer.com/careers/r-075280/mortgage-loan-officer-military-veteran-phoenix-arizona/
All details for the NMLS Licensed Loan Officer position are listed in the job posting – https://www.myrocketcareer.com/careers/r-074697/nmls-licensed-loan-officer-phoenix-arizona/
Supports centralized mail functions involving the receipt, reading and routing, controlling and dispatching of mail to approximately ninety pick-up and distribution points.
Provides messenger service involving the collection and delivery of a variety of types of controlled documents such as, registered, insured, certified, express mail or special delivery items and bids.
Receives, scans, sorts, meters, collects and routes official mail Center- wide in accordance with established procedures.
Receives, logs, stamps, and tracks a variety of controlled mail such as insured, certified, special delivery, bids, letter endorsements, memoranda, requisitions and shipping documents.
Operates several types of ADP Equipment, to include The Pitney Bowes Arrival and Tracking System, Outlook email for accessing the Defense Logistics Agency (DLA) address book;
to aid in the search and verification of misdirected or inadequately addressed mail.
Operates Federal Express Power Ship 3 for processing and shipping packages nationally and internationally.
Jun 17, 2024
Full time
Supports centralized mail functions involving the receipt, reading and routing, controlling and dispatching of mail to approximately ninety pick-up and distribution points.
Provides messenger service involving the collection and delivery of a variety of types of controlled documents such as, registered, insured, certified, express mail or special delivery items and bids.
Receives, scans, sorts, meters, collects and routes official mail Center- wide in accordance with established procedures.
Receives, logs, stamps, and tracks a variety of controlled mail such as insured, certified, special delivery, bids, letter endorsements, memoranda, requisitions and shipping documents.
Operates several types of ADP Equipment, to include The Pitney Bowes Arrival and Tracking System, Outlook email for accessing the Defense Logistics Agency (DLA) address book;
to aid in the search and verification of misdirected or inadequately addressed mail.
Operates Federal Express Power Ship 3 for processing and shipping packages nationally and internationally.
Description
Pay : $18-$22
Monday- Friday 8am-5pm
Pavement Preservation Group is the proud union of industry leaders—Cactus Asphalt, American Pavement Preservation, Southwest Slurry Seal, and Viking Construction. Our journey of excellence and commitment to top-notch asphalt preservation and repair services has reached new heights as we merge these exceptional companies into one powerhouse
Pavement Preservation Group is not just about preserving asphalt; it's about preserving trust, quality, and the longevity of your surfaces. Our commitment remains unwavering, and our expanded capabilities ensure that we meet and exceed your expectations every time.
Whether it's roads, parking lots, or any asphalt surface, Pavement Preservation Group is your trusted partner for lasting solutions.
Administrative Coordinator Responsibilities :.
We are looking for an organized, administrative coordinator, with exceptional communication and problem-solving skills to handle office duties and admin-related operations. In this role, you will field interdepartmental communications, perform office tasks, respond to communications, and oversee all administrative tasks for the company.
Departments would involve: Human Resources, Recruiting, Operations and others.
To ensure success as an administrative coordinator, you should be committed to providing attentive support for internal and external parties and be skilled at various office tasks. Top-notch administrative coordinators are courteous, proactive, and well-organized professionals who bring creative solutions to administrative problems.
Greeting visitors and directing them to the appropriate parties.
Handling basic office duties, such as answering and routing phones, responding to emails, data entry, and reporting.
Answering questions and finding information for employees, vendors, clients, and lenders.
Supporting employees by facilitating interdepartmental communications and interactions between internal and external parties.
Ensuring that the office is well-maintained, organized, and secure.
Assisting with special projects, such as process improvements and budget development.
Developing and implementing new policies and processes.
Requirements
Administrative Coordinator Requirements:
At least 3 years' experience in the administrative support field.
Meticulous approach to administrative tasks.
Exceptional interpersonal, written, and verbal communication skills.
Proficiency with office technology and equipment, including fax machines, printers, copiers, scanners, and computers.
Creativity and strong problem-solving skills.
Solid presentation skills.
Strong task and time management skills.
Basic math abilities and an understanding of basic financial concepts.
Professional appearance and courteous manner.
May 26, 2024
Full time
Description
Pay : $18-$22
Monday- Friday 8am-5pm
Pavement Preservation Group is the proud union of industry leaders—Cactus Asphalt, American Pavement Preservation, Southwest Slurry Seal, and Viking Construction. Our journey of excellence and commitment to top-notch asphalt preservation and repair services has reached new heights as we merge these exceptional companies into one powerhouse
Pavement Preservation Group is not just about preserving asphalt; it's about preserving trust, quality, and the longevity of your surfaces. Our commitment remains unwavering, and our expanded capabilities ensure that we meet and exceed your expectations every time.
Whether it's roads, parking lots, or any asphalt surface, Pavement Preservation Group is your trusted partner for lasting solutions.
Administrative Coordinator Responsibilities :.
We are looking for an organized, administrative coordinator, with exceptional communication and problem-solving skills to handle office duties and admin-related operations. In this role, you will field interdepartmental communications, perform office tasks, respond to communications, and oversee all administrative tasks for the company.
Departments would involve: Human Resources, Recruiting, Operations and others.
To ensure success as an administrative coordinator, you should be committed to providing attentive support for internal and external parties and be skilled at various office tasks. Top-notch administrative coordinators are courteous, proactive, and well-organized professionals who bring creative solutions to administrative problems.
Greeting visitors and directing them to the appropriate parties.
Handling basic office duties, such as answering and routing phones, responding to emails, data entry, and reporting.
Answering questions and finding information for employees, vendors, clients, and lenders.
Supporting employees by facilitating interdepartmental communications and interactions between internal and external parties.
Ensuring that the office is well-maintained, organized, and secure.
Assisting with special projects, such as process improvements and budget development.
Developing and implementing new policies and processes.
Requirements
Administrative Coordinator Requirements:
At least 3 years' experience in the administrative support field.
Meticulous approach to administrative tasks.
Exceptional interpersonal, written, and verbal communication skills.
Proficiency with office technology and equipment, including fax machines, printers, copiers, scanners, and computers.
Creativity and strong problem-solving skills.
Solid presentation skills.
Strong task and time management skills.
Basic math abilities and an understanding of basic financial concepts.
Professional appearance and courteous manner.
The Project Administrator will be responsible for managing the administrative aspects of their assigned construction projects and providing support to Project Managers and Superintendents. This will include handling all paperwork associated with projects in an accurate and timely manner.
Responsibilities:
Set up projects and maintain all files for assigned projects
Document control including the issuance, distribution, tracking, and follow up of project coordination documents such as submittals, RFIs, PCOs, and other critical documentation
Process extra work tags and review certified payroll for accuracy
Create and send out project billings every month
Track payment status from contractors
Collect and assemble all project close-out documents
Assist Project Managers and Superintendents with all necessary paperwork
Track and monitor USA Tickets for projects
Communicate effectively with Superintendents, Office Staff and Field Crews
Create job site binders
Handle miscellaneous tasks and projects
Schedule:
Full - Time
Monday – Friday
Benefits:
401(k) Plan with a 3% Safe Harbor Contribution
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Basic Term Life Insurance
1-2 Weeks Paid Vacation per year depending on tenure
Paid Sick Leave
8 Paid Holidays
Bereavement Pay
Flexible Work Schedules
Position Requirements
High School Education or equivalent
1+ years of administrative experience (Preferred)
Ability to work effectively in a team environment as well as independently
Ability to multi-task and prioritize duties efficiently
Excellent organizational skills and demonstrated attention to detail
Basic knowledge of Microsoft Excel, Word, Adobe Acrobat and Outlook
Pay Range:
$22.00 - $30.00
May 19, 2024
Full time
The Project Administrator will be responsible for managing the administrative aspects of their assigned construction projects and providing support to Project Managers and Superintendents. This will include handling all paperwork associated with projects in an accurate and timely manner.
Responsibilities:
Set up projects and maintain all files for assigned projects
Document control including the issuance, distribution, tracking, and follow up of project coordination documents such as submittals, RFIs, PCOs, and other critical documentation
Process extra work tags and review certified payroll for accuracy
Create and send out project billings every month
Track payment status from contractors
Collect and assemble all project close-out documents
Assist Project Managers and Superintendents with all necessary paperwork
Track and monitor USA Tickets for projects
Communicate effectively with Superintendents, Office Staff and Field Crews
Create job site binders
Handle miscellaneous tasks and projects
Schedule:
Full - Time
Monday – Friday
Benefits:
401(k) Plan with a 3% Safe Harbor Contribution
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Basic Term Life Insurance
1-2 Weeks Paid Vacation per year depending on tenure
Paid Sick Leave
8 Paid Holidays
Bereavement Pay
Flexible Work Schedules
Position Requirements
High School Education or equivalent
1+ years of administrative experience (Preferred)
Ability to work effectively in a team environment as well as independently
Ability to multi-task and prioritize duties efficiently
Excellent organizational skills and demonstrated attention to detail
Basic knowledge of Microsoft Excel, Word, Adobe Acrobat and Outlook
Pay Range:
$22.00 - $30.00
Developmental Therapy Associates
Raleigh (27615) and Durham (27707) NC
Definition of Front Desk Coordinator at DTA: This position is defined as the person at a particular clinic location that coordinates needed for that office and reports directly to the Front Desk Manager. This is a very busy position that involves coordination of several administrative duties including, but not limited to, scheduling, in-clinic collections, insurance verifications, continued insurance authorizations and is often the first face of DTA to our community!
Purpose: To oversee the Front Desk of the company, to assist with the production and viability of the whole group.
Product: High volume of kept patient appointments to an efficiently structured schedule with full patient billing information turned over to the Billing Department.
This post includes the following functions:
Ensuring the internal and external communications of the company flow smoothly and efficiently.
Keeping a good working relationship with all referral sources, both new and existing
Overseeing the setting of patient appointments efficiently and for maximum production.
Ensuring that appointments by patients are kept. This includes rescheduling within the same week when possible
Enforcing DTA Arrivals Policy (“No show” and 24-hour cancellation policies)
Ensuring referrals convert into evaluations with minimal delay.
Tracking referrals
Completing insurance authorizations and re-authorizations on time to prevent lapse in therapy services.
Ensuring all services provided have full billing information obtained before service is rendered.
Ensuring front desk collections are done fully and on time (same day of service).
Assisting with marketing and public relations duties as needed which may include:
Maintain the reception area, keeping it clean and free of clutter
Maintain an orderly & clean waiting area
Ensure it is clean, chairs put away, etc.
Quotas:
86% or better arrival rate
5+ initial evaluations per week
Five 5-star reviews each month from clients
Job Skills and Qualifications:
Required:
This is a very important position within our organization. Must have a high communication level, excellent control, and enjoy working with others with a ready smile and pleasantness. Prediction of schedules and promises is critical, so it is up to you to stay on top of everything. Must keep great PR with our public, in person or over the phone or via mail.
High school diploma or GED
At least two years of training or experience in customer service and office work
Computer (PC) proficiency
Strong verbal and written communication skills
Ability to work independently
Preferred:
College degree in business administration or equivalent
Schedule: This position is Full-time 8:30 AM - 5:30 PM or 9 AM - 6 PM with 1-hour lunch breaks
***Attendance is very crucial in this position, so all time-off and lateness must be worked out beforehand when possible.***
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Salary: $30,000.00 - $40,000.00 per year
Apr 22, 2024
Full time
Definition of Front Desk Coordinator at DTA: This position is defined as the person at a particular clinic location that coordinates needed for that office and reports directly to the Front Desk Manager. This is a very busy position that involves coordination of several administrative duties including, but not limited to, scheduling, in-clinic collections, insurance verifications, continued insurance authorizations and is often the first face of DTA to our community!
Purpose: To oversee the Front Desk of the company, to assist with the production and viability of the whole group.
Product: High volume of kept patient appointments to an efficiently structured schedule with full patient billing information turned over to the Billing Department.
This post includes the following functions:
Ensuring the internal and external communications of the company flow smoothly and efficiently.
Keeping a good working relationship with all referral sources, both new and existing
Overseeing the setting of patient appointments efficiently and for maximum production.
Ensuring that appointments by patients are kept. This includes rescheduling within the same week when possible
Enforcing DTA Arrivals Policy (“No show” and 24-hour cancellation policies)
Ensuring referrals convert into evaluations with minimal delay.
Tracking referrals
Completing insurance authorizations and re-authorizations on time to prevent lapse in therapy services.
Ensuring all services provided have full billing information obtained before service is rendered.
Ensuring front desk collections are done fully and on time (same day of service).
Assisting with marketing and public relations duties as needed which may include:
Maintain the reception area, keeping it clean and free of clutter
Maintain an orderly & clean waiting area
Ensure it is clean, chairs put away, etc.
Quotas:
86% or better arrival rate
5+ initial evaluations per week
Five 5-star reviews each month from clients
Job Skills and Qualifications:
Required:
This is a very important position within our organization. Must have a high communication level, excellent control, and enjoy working with others with a ready smile and pleasantness. Prediction of schedules and promises is critical, so it is up to you to stay on top of everything. Must keep great PR with our public, in person or over the phone or via mail.
High school diploma or GED
At least two years of training or experience in customer service and office work
Computer (PC) proficiency
Strong verbal and written communication skills
Ability to work independently
Preferred:
College degree in business administration or equivalent
Schedule: This position is Full-time 8:30 AM - 5:30 PM or 9 AM - 6 PM with 1-hour lunch breaks
***Attendance is very crucial in this position, so all time-off and lateness must be worked out beforehand when possible.***
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Salary: $30,000.00 - $40,000.00 per year
OBJECTIVE
To provide administrative support to the Human Resources Director assisting them in day-to-day tasks with the primary objective of saving them time and helping alleviate as much stress as possible.
ESSENTIAL FUNCTIONS
Assist the HR Director in all professional and personal needs. Anything you can do to save the HR Director time is a big part of the job.
Professional needs consist of a wide range of avenues, including, but not limited to: setting up and facilitating meetings, answering all incoming phone calls and managing voicemail, calendar, e-mails, and mail, and any projects, tasks, or issues that may be assigned to this position. Reminding HR Director of meetings for the day to be sure not to miss them.
Personal needs consist of a wide range of avenues including but not limited to personal errands, tasks, phone calls, meetings, bills/ invoices, home sitting, picking up children from school, etc.
Process HR Director business card receipt reimbursement. Ensure she is reimbursed for expenses.
Prepare travel arrangements (hotel room, flight, car, etc..)
Process all credit card statements. Review that everything is accounted for, find explanation for unknown charges, and dispute questionable charges.
Protect the confidentiality of information learned by performing the duties of the position.
Interact with and coordinate the completion of tasks with others.
Ensure the HR Director is prepared with all necessary materials and technology for presentations and meetings in which they are involved.
Be the liaison and representative for the executive team regarding all aspects of communications, building relationships with, and operating with all other departments and employees of the Company.
Create and maintain a very organized set of files of correspondence and other documents.
Prepare a variety of correspondence, reports, spreadsheets, and other documents, ensuring proper format, grammar, spelling, and punctuation.
You will be delegated many special projects. Report progress of tasks regularly and complete by date/time requested. You should never need to be asked for an update on a task given to you. You must not lose site of the task and inform assigner of status.
Varied Office Manager-type tasks that are not included on this list.
Assist in front desk relief as needed.
Assist in training for new technology, new software or programs, or new techniques within existing documents, as requested or required by Executive team’s function and operations within the company. (Google Drive, Outlook, etc.)
POSITION REQUIREMENTS
Most important Competencies are bolded.
Attitude – Present a warm and friendly personality and a helpful, positive attitude with clients, other employees, and applicants both in person and on the telephone.
Accuracy – Ensure that you are delivering corrected and complete projects. Proofread your work; give back copies with highlighted new versions checked off. The goal is to keep us from proofing your work. Organization – Have everything labeled and in its place.
Follow Through – as tasks are assigned, it is your responsibility to follow up on these tasks until completion. You cannot just ask someone once and assume it will be done. It is up to you to ask for a projected completion date and follow up until 100% complete. Document and follow up on everything. Communicate along the way to the requesting manager.
Prioritize – Understand what your priorities are by asking the appropriate person.
Anticipation – Anticipate the needs of the executive team so you don’t have to be asked to do each step.
Aptitude – Must have the aptitude to grasp the concept of the projects you are working on. Additionally, you must be able to see the “big picture” and prioritize your work accordingly. Ask why we do things so that you can improve the system.
Time Management – Utilize available email and technology whenever possible so you don’t waste time physically looking for someone to answer your question. Don’t spend hours trying to figure it out yourself if someone can help. Must be able to effectively handle multiple tasks. Must show a sense of urgency with tasks given by the HR Director.
Leadership – Must demonstrate the ability to accept projects, work through them, and correctly complete those projects in a reasonable amount of time.
Stability – Must be able to handle multiple projects without becoming “openly flustered” and get along with everyone we may encounter.
Personal Development – Strive for knowledge, embrace change, welcome challenges, be open to constructive criticism, and enjoy what you are doing.
Technical Knowledge – must possess excellent technical skills, as related to function of computers and office equipment. You should be one of the “go-to” people for questions related to software and programs we use at City Wide.
Openness – Don’t be afraid to come in and talk to your supervisor.
Learning —Desire to grow professionally and personally through increasing knowledge.
EDUCATION
Bachelor’s degree or work equivalent
EXPERIENCE
A minimum of 5 years of experience in administrative/executive assistant role.
TRAVEL REQUIRED
None
KNOWLEDGE, SKILLS, AND ABILITIES
Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher)
E-mail & Internet
CRM Database helpful
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
Job Type: Full-time
Salary: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Schedule:
Monday to Friday
Education:
Bachelor's (Preferred)
Experience:
Microsoft Powerpoint: 1 year (Preferred)
Administrative Experience: 3 years (Preferred)
Work Location: In person
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Apr 11, 2024
Full time
OBJECTIVE
To provide administrative support to the Human Resources Director assisting them in day-to-day tasks with the primary objective of saving them time and helping alleviate as much stress as possible.
ESSENTIAL FUNCTIONS
Assist the HR Director in all professional and personal needs. Anything you can do to save the HR Director time is a big part of the job.
Professional needs consist of a wide range of avenues, including, but not limited to: setting up and facilitating meetings, answering all incoming phone calls and managing voicemail, calendar, e-mails, and mail, and any projects, tasks, or issues that may be assigned to this position. Reminding HR Director of meetings for the day to be sure not to miss them.
Personal needs consist of a wide range of avenues including but not limited to personal errands, tasks, phone calls, meetings, bills/ invoices, home sitting, picking up children from school, etc.
Process HR Director business card receipt reimbursement. Ensure she is reimbursed for expenses.
Prepare travel arrangements (hotel room, flight, car, etc..)
Process all credit card statements. Review that everything is accounted for, find explanation for unknown charges, and dispute questionable charges.
Protect the confidentiality of information learned by performing the duties of the position.
Interact with and coordinate the completion of tasks with others.
Ensure the HR Director is prepared with all necessary materials and technology for presentations and meetings in which they are involved.
Be the liaison and representative for the executive team regarding all aspects of communications, building relationships with, and operating with all other departments and employees of the Company.
Create and maintain a very organized set of files of correspondence and other documents.
Prepare a variety of correspondence, reports, spreadsheets, and other documents, ensuring proper format, grammar, spelling, and punctuation.
You will be delegated many special projects. Report progress of tasks regularly and complete by date/time requested. You should never need to be asked for an update on a task given to you. You must not lose site of the task and inform assigner of status.
Varied Office Manager-type tasks that are not included on this list.
Assist in front desk relief as needed.
Assist in training for new technology, new software or programs, or new techniques within existing documents, as requested or required by Executive team’s function and operations within the company. (Google Drive, Outlook, etc.)
POSITION REQUIREMENTS
Most important Competencies are bolded.
Attitude – Present a warm and friendly personality and a helpful, positive attitude with clients, other employees, and applicants both in person and on the telephone.
Accuracy – Ensure that you are delivering corrected and complete projects. Proofread your work; give back copies with highlighted new versions checked off. The goal is to keep us from proofing your work. Organization – Have everything labeled and in its place.
Follow Through – as tasks are assigned, it is your responsibility to follow up on these tasks until completion. You cannot just ask someone once and assume it will be done. It is up to you to ask for a projected completion date and follow up until 100% complete. Document and follow up on everything. Communicate along the way to the requesting manager.
Prioritize – Understand what your priorities are by asking the appropriate person.
Anticipation – Anticipate the needs of the executive team so you don’t have to be asked to do each step.
Aptitude – Must have the aptitude to grasp the concept of the projects you are working on. Additionally, you must be able to see the “big picture” and prioritize your work accordingly. Ask why we do things so that you can improve the system.
Time Management – Utilize available email and technology whenever possible so you don’t waste time physically looking for someone to answer your question. Don’t spend hours trying to figure it out yourself if someone can help. Must be able to effectively handle multiple tasks. Must show a sense of urgency with tasks given by the HR Director.
Leadership – Must demonstrate the ability to accept projects, work through them, and correctly complete those projects in a reasonable amount of time.
Stability – Must be able to handle multiple projects without becoming “openly flustered” and get along with everyone we may encounter.
Personal Development – Strive for knowledge, embrace change, welcome challenges, be open to constructive criticism, and enjoy what you are doing.
Technical Knowledge – must possess excellent technical skills, as related to function of computers and office equipment. You should be one of the “go-to” people for questions related to software and programs we use at City Wide.
Openness – Don’t be afraid to come in and talk to your supervisor.
Learning —Desire to grow professionally and personally through increasing knowledge.
EDUCATION
Bachelor’s degree or work equivalent
EXPERIENCE
A minimum of 5 years of experience in administrative/executive assistant role.
TRAVEL REQUIRED
None
KNOWLEDGE, SKILLS, AND ABILITIES
Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher)
E-mail & Internet
CRM Database helpful
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
Job Type: Full-time
Salary: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Schedule:
Monday to Friday
Education:
Bachelor's (Preferred)
Experience:
Microsoft Powerpoint: 1 year (Preferred)
Administrative Experience: 3 years (Preferred)
Work Location: In person
Edit job