Definition of Front Desk Coordinator at DTA: This position is defined as the person at a particular clinic location that coordinates needed for that office and reports directly to the Front Desk Manager. This is a very busy position that involves coordination of several administrative duties including, but not limited to, scheduling, in-clinic collections, insurance verifications, continued insurance authorizations and is often the first face of DTA to our community!
Purpose: To oversee the Front Desk of the company, to assist with the production and viability of the whole group.
Product: High volume of kept patient appointments to an efficiently structured schedule with full patient billing information turned over to the Billing Department.
This post includes the following functions:
Quotas:
Job Skills and Qualifications:
Required:
This is a very important position within our organization. Must have a high communication level, excellent control, and enjoy working with others with a ready smile and pleasantness. Prediction of schedules and promises is critical, so it is up to you to stay on top of everything. Must keep great PR with our public, in person or over the phone or via mail.
Preferred:
Schedule: This position is Full-time 8:30 AM - 5:30 PM or 9 AM - 6 PM with 1-hour lunch breaks
***Attendance is very crucial in this position, so all time-off and lateness must be worked out beforehand when possible.***
Benefits:
Salary: $30,000.00 - $40,000.00 per year
Developmental Therapy Associates was established in 1982 as one of a handful of pediatric sensory integration therapy clinics across the US providing occupational and speech therapy services. We currently have locations in Cary, Durham, Winston-Salem, and Raleigh.