C&C Complete Services
All positions require travel throughout DMV
Jan 27, 2023
Full time
Reports to: Director of Emergency Services
Division/Department: Emergency Services (ES)
Supervises: Project Managers, Crew chiefs
Status: Full Time, Exempt
OVERVIEW
The role of the Assistant Director of Emergency Services is to provide support to the Director of Emergency Services in the daily operations of the estimating and production of the Emergency Services Division. This position assists in monitoring the productivity and profitability of each assignment and the overall profit of the division. Professional communication and interaction with internal and external customers using strong interpersonal skills is key in this position.
Responsibilities
Assists the Director of Emergency Services as needed to include established KPIs
Delegates duties, performance reviews for their team and hold team accountable to company policy and procedures
Work on call and in all emergency situations as needed.
Stay current with all industry changes and requirements
Recognizes, promotes and celebrates success with staff for their accomplishments
Ensures company compliance with laws, rules and regulations of all government agencies
Meeting and communicating with clients ensuring customer satisfaction
Lead and support team as needed
Assist in recruiting new subcontractors and vet new subcontractors
Inspects worksite periodically to ensure company standards are being met
Implements the company vision and mission and achieve goals
Demonstrates a positive image of the Company to staff and clients
Trains employees in safety procedures and responsibilities
Manage timekeeping, scheduling and jobs
Strong verbal and written communication skills
Manage multiple projects in an efficient and organized method
Maintain SDS rules and regulations
KPIs
Revenue – Started, Invoiced, Collected, and Closed
GM%
Cycle Times Average %
Sales Capture Ratio
Education and Experience
BS Degree or equivalent work experience
5 years' experience within the restoration industry
Certifications
IICRC certifications of WRT, ASD, AMRT, FRST, TRMA
Within two years obtain Master's in Fire, and Water Cert
Within two years pass IICRC CDS
License and Special Requirements
Valid State driver’s license
Must pass DOT physical requirements
Physical Demands
Ability to stand, squat, climb, bend, kneel, stoop, walk, push, pull, crouch, and crawl for long periods of time. Ability to travel up and down ladders, lift to 60 pounds on a regular basis and work in high and tight places. Capable of working fire, smoke, and/or water damage environments that have potential for mold and mildew.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without