What You’ll Be Doing
This position performs skilled consecutive, first-person interpretation. Work is performed and reviewed under direct supervision, using well-defined policies and procedures. Limited opportunity exists for exercising independent judgment and decision-making. An incumbent refers most problems to a supervisor and generally all non-routine problems. This description applies to the entire Interpreter classification regardless of language(s) spoken.
Essential Functions (MAJOR DUTIES & RESPONSIBILITIES):
- Provides meaning-for-meaning interpreting.
- Follows CyraCom’s interpreter protocols as per CyraCom training, policies, and procedures.
- Follows all CyraCom policies and procedures related to information confidentiality and interpreter ethics.
- Attends all required training for interpreters, such as training by the CyraCom Quality and Development Department.
- Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.
- Maintains confidentiality as per CyraCom Interpreter policies.
- Uses standard office equipment such as telephones, computers, copiers, and fax machines.
- Uses MS Office applications such as Outlook, Word and Edge (or other internet browser).
- All employees are required to perform the following essential functions: demonstrate predictable, reliable, and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; read, write and communicate in English; communicate in person and by telephone as per CyraCom policy; learn from directions, observations, and mistakes; work independently or as part of a team; interact appropriately with others including co-workers, supervisors, and customers; and work with supervision, receiving instructions/feedback, coaching/counseling and/or corrective action.