OneTouch Direct is a 3rd party call center, and we work with Fortune 500 companies like T-Mobile, and AT&T, handling several of their Lines of Business. Our Global Headquarters is in Tampa, FL. We also have locations in San Antonio, TX, Nashville, TN, Buffalo, NY, and St.Catherines Canada. At OneTouch Direct (OTD) we provide a positive culture-focused environment where we appreciate and recognize our people.