The Neiders Company

We are looking for a skilled, enthusiastic Capital Maintenance Technician to join our dedicated team of Community Champion! As the Capital Maintenance Technician, you will be responsible for providing support to the maintenance department of your area to ensure working order, overall operations, and appearance of the apartment buildings.  Capital Maintenance Technician Essential Functions:  Include but are not limited to- Service Requests:  You will ensure service requests are completed professionally within 24 hours, which may include scheduling an appropriate vendor. You will ensure all service requests are signed off and report any variance from our 24-hour commitment. You will respond to after-hours maintenance emergencies and unscheduled repair work. You will provide both temporary and long-term repairs as the situation dictates. Preventive Maintenance:  You will perform, update, execute, and document ongoing preventive maintenance schedules on a regular basis and advise your manager and the community manager of outstanding items and recommend future improvement projects intended to enhance the consistency of the property and prolonging its life. Property Inspections and Maintenance:  You will perform regular property inspections to ensure compliance with the established standards regarding risk management, safety, cleanliness, general appearance, and landscaping management. Resident Relations:  As a “front line” employee who interacts regularly with our residents, you will work to establish and maintain good relations with residents, prospective residents, vendors, and coworkers. You will use your effective communication skills to always interact in a courteous and professional manner. Occupancy Management:  You will assist the community managers and local maintenance team in ensuring the apartments are ready for occupancy in accordance with the leasing objectives, which includes but is not limited to performing the move out/in inspections, electrical, HVAC, plumbing, carpentry, appliance repairs, carpet cleaning/replacement, painting, equipment maintenance, preventive maintenance, and cleaning. Maintain Commitment to Safety:  You will maintain the availability of safety equipment including but not limited to fire pumps, sprinklers, emergency generators, fire panels, smoke detectors, CO detectors, etc., including testing devices. You will maintain a clean, organized, and safe work environment. You will utilize reasonable safety measures and precautions and maintain all necessary training and certification required to perform work.   Capital Maintenance Technician Qualifications:  Include but are not limited to- You’ve “been there, done that”.   We require three (3) years of plumbing, electrical, mechanical, drywall repairs, carpentry, and/or pool maintenance experience. Must own set of basic hand tools. You have some credentials.   We require a High School Diploma or equivalent. You’re a great communicator.   You easily manage relationships and build rapport with others, and you are a pro at motivating others. You’re tech literate.   You know how to work your way with basic computer tasks, including sending/receiving email, browsing the internet, completing online form. You like change; you really like change.   You can easily adapt as the situation warrants, and you are able to stay focused while working on multiple deadlines and changes in fast-paced environment. You also possess extraordinarily strong project management skills, juggling big and small tasks alike.  You’re a taskmaster.   Your time and project management skills are extraordinarily strong, and you can focus on the smallest details while keeping the larger process running effectively to meet tight deadlines. You’re a fixer.   You demonstrate tact and empathy when dealing with Resident and Associate concerns. Work to resolve them quickly without losing sight of the criticality of customer service. You don’t mind traveling.   This position requires travel within your area, sometimes with shorter than average notice. Must own a valid driver’s license, reliable transportation, and insurance. You're on the move.   You frequently walk stairs, post notices, lift/move items up to 75 lbs., and tour the property with residents or staff. Benefits and Perks: We recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of rewards to meet everyone’s needs including: Full suite of benefits, including Medical, Dental, Vision Matching 401K at 4% 15 days of PTO  6 days Paid Holidays + 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving) Housing discounts at TNC properties Perks & Rewards Employee Assistance Program Opportunity for Advancement Supplementary Discounts through MetLife     Job title you are hiring for: Maintenance Technician $25 - $27 Hourly   Job description: As a Maintenance Technician for our apartment buildings, you will be responsible for performing a variety of maintenance and repair tasks with a strong emphasis on accountability and legendary customer service. You will work closely with the property management team to address resident maintenance requests promptly and effectively while upholding the highest standards of quality. Maintenance Technician Essential Functions:  Include but are not limited to-   Accountability:  Take ownership of assigned maintenance tasks and ensure they are completed promptly and efficiently.  Maintain accurate records of maintenance activities, including work performed, parts used, and time spent.  Adhere to maintenance schedules and prioritize work orders based on urgency and resident needs.  Legendary Customer Service:  Provide exceptional customer service to residents by responding to maintenance requests and inquiries courteously and professionally.  Conduct regular follow-ups with residents to ensure their needs are met and issues are resolved to their satisfaction.  Maintain a positive and proactive attitude when interacting with residents, colleagues, and vendors.  Maintenance and Repairs:  Perform routine maintenance tasks such as plumbing repairs, electrical troubleshooting, HVAC maintenance, and appliance repairs.  Conduct preventive maintenance inspections to identify and address potential issues before they become problems.   Coordinate with external vendors and contractors for specialized maintenance services and repairs.      Property Upkeep:  Assist with maintaining the cleanliness and appearance of the property, including landscaping, shared areas, and amenities.  Monitor and address safety hazards and building code violations to ensure a safe and compliant living environment for residents.  Conduct regular inspections of building systems and equipment to identify maintenance needs and safety concerns.    Maintenance Technician Qualifications:  Include but are not limited to- High school diploma or equivalent; additional technical certifications or training preferred.  Minimum of 2 years of experience in apartment maintenance. Strong technical skills with the ability to troubleshoot and repair common maintenance issues. Excellent customer service skills with a commitment to delivering legendary service to residents.  Ability to work independently and as part of a team in a fast-paced environment.  Availability to work evenings, weekends, and on-call as needed.   Benefits and Perks:   We recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of rewards to meet everyone’s needs. Full suite of benefits, including Medical, Dental, Vision  Matching 401K  15 days of PTO   6 days Paid Holidays + 1 Floating Holiday Housing discounts at TNC properties  Perks & Rewards through Nectar & Gifted  Employee Assistance Program  Opportunity for Advancement  Supplementary Discounts through MetLife  Job title you are hiring for: Housekeeper $25 - $27 Hourly   Job description: We are looking for an energetic, enthusiastic Full-time Housekeeper to join our dedicated weeklies team! This role will help maintain the cleanliness and physical appeal of our weeklies' property according to company guidelines and standards. This role conducts preventative maintenance, performs cleaning and housekeeping duties, and some landscaping and service requests to enhance the physical appeal of the community. Housekeeper Essential Functions : Include but are not limited to- Walks the grounds and common interior areas daily, removing litter and debris from lawns, planting beds, parking areas, sidewalks, ramps, and indoor spaces. Empties all trash receptacles. Prepares units for check-ins. Cleans the lobby area, laundry room, amenities, communal areas, conference room, and management offices daily. This task includes cleaning windows, doors, mopping, vacuuming carpets, etc., daily, or more, if necessary, to maintain excellent appeal. Demonstrates high level customer service skills to interact courteously with guests, co-workers, and visitors. Distribute notices to guests' doors as requested by management. Maintains housekeeping supplies and informs the management of any restock needs. Other general duties relating to housekeeping duties. Performs work in weeklies environment which might presume its own challenges demographically; demonstrates consistent cautionary approach to your own safety and the safety of others. Housekeeper Qualifications:  Include but are not limited to- You have credentials.  High School Diploma or equivalent required. You’re a team player.  Our ideal candidate is ready and willing to provide great customer service to our residents by jumping in and helping wherever they can lend a hand. You meet the physical requirements of the job.  You enjoy walking/sitting, bending/squatting, climbing stairs, reaching, lifting (up to 50 lbs.), kneeling, and other physically demanding tasks. Benefits and Perks: We recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of rewards to meet everyone’s needs including: Full suite of benefits, including Medical, Dental, Vision Matching 401K 15 days of PTO  8 Days of Floating Holiday (Closed on Christmas Day) Housing discounts at TNC properties Perks & Rewards through Nectar & Gifted Employee Assistance Program Opportunity for Advancement Supplementary Discounts through MetLife Job title you are hiring for: Bi-lingual Community Manager $60,000 ‒ $65,000 Annually Job Description:   As a Bilingual Community Manager for our multifamily properties, you will be responsible for managing the overall operations of the community with a strong emphasis on accountability and legendary customer service. You will work closely with residents, staff, and vendors to create a positive living environment and enhance the overall quality of life for our residents.  Bilingual Community Manager Essential Functions:  Include but are not limited to-   Accountability:  Take ownership of property management tasks and ensure they are completed in compliance with company policies, procedures, and regulations.  Maintain accurate records of leasing transactions, resident communications, maintenance activities, and financial transactions.  Implement strategies to achieve occupancy and revenue goals while minimizing vacancies and delinquencies.  Legendary Customer Service:  Provide exceptional customer service to residents by addressing inquiries, concerns, and requests in a prompt, professional, and courteous manner.  Foster a sense of community by organizing resident events, activities, and programs that promote engagement and social interaction.  Proactively identify opportunities to enhance resident satisfaction and expectations.  Leasing and Marketing:  Oversee leasing activities, including conducting property tours, processing lease applications, and executing lease agreements.  Develop and implement effective marketing strategies to attract prospective tenants and maintain high occupancy rates.  Utilize bilingual skills to effectively communicate with prospective and current resident.  Maintenance Coordination:  Coordinate maintenance requests and ensure timely and efficient resolution of maintenance issues to maintain the property's physical integrity and curb appeal.  Conduct regular inspections of the property to identify maintenance needs, safety hazards, and compliance issues.  Collaborate with the maintenance team and external vendors to address maintenance-related concerns and ensure quality workmanship.  Financial Management:  Prepare and manage the property budget, monitor expenses, and identify opportunities to improve operational efficiency and cost-effectiveness.  Collect rent payments, track delinquencies, and implement appropriate measures to minimize arrears and late payments.  Review financial reports, analyze variances, and make recommendations to optimize revenue and expenses.  Bilingual Community Manager Qualifications:  Include but are not limited to- Bachelor's degree in business administration, real estate, hospitality, or a related field preferred.  Minimum of 3-5 years of experience in property management, leasing, or customer service, preferably in the multifamily housing industry.  Bilingual proficiency in English and Spanish (spoken and written) required.  Strong interpersonal and communication skills, with the ability to engage with diverse residents.  Excellent organizational and problem-solving abilities, with a strong attention to detail and accuracy.  Proficiency in property management software and Microsoft Office suite.  Availability to work flexible hours, including evenings and weekends, as needed.  Valid Driver's License and Proof of Insurance Benefits and Perks:   We recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of rewards to meet everyone’s needs including:  Full suite of benefits, including Medical, Dental, Vision  Matching 401K  15 days of PTO   6 days Paid Holidays + 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving)  Housing discounts at TNC properties  Perks & Rewards through Nectar & Gifted  Employee Assistance Program  Opportunity for Advancement  Supplementary Discounts through MetLife  Job Title you are hiring for: Front Desk $17 ‒ $19 Hourly Job Description:    As a Front Desk Agent, you will play a critical role in ensuring the safety and satisfaction of our guests and staff while delivering exceptional customer service. Your ability to adapt and handle guest interactions will contribute to maintaining a positive atmosphere, smooth front desk operations and reliable support wherever needed.  Front Desk Essential Functions:  Include but are not limited to-   Operational Assistance:    Provide front desk coverage and operational support as needed.    Quickly acclimatize to property-specific procedures to ensure seamless guest service.    Guest Relations:   Greeting and assist guests with check-in and check-out procedures efficiently and professionally.    Handle guest inquiries, requests, and complaints promptly and effectively to enhance guest satisfaction.       Customer Service:   Maintain a cheerful and upbeat attitude even in challenging situations to ensure a positive guest experience.    Address guest concerns, escalating issues to management when necessary.    Safety and Security:  Follow safety protocols and emergency procedures, reporting any suspicious activities to management.    Monitor access points and ensure safety and security for guests, staff, and property assets.    Difficult Tenant and Guest Management:    Handle challenging guests or tenants with patience and professionally, collaborating with management.    Enforce property policies and rules consistently, addressing any violations calmly and professionally.    Reservation and Billing Support:    Assist guests with reservation inquiries, modifications, and cancellations across different properties.    Process guest payments accurately and securely, maintaining confidentiality of guest information and financial transactions.        Front Desk Qualifications:  Include but are not limited to- High school diploma or equivalent required; additional training or certifications in hospitality preferred.    Minimum of 2 years of experience in front desk, guest services, or similar customer-facing role in hospitality.    Strong customer service skills with the ability to handle challenging situations with professionalism.    Bilingual (English & Spanish) communication skills preferred.    Ability to work independently and adapt quickly to new environments.    Availability to work weekdays & weekends.     Benefits and Perks:   We recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of rewards to meet everyone’s needs including:  Full suite of benefits, including Medical, Dental, Vision  Matching 401K  15 days of PTO   8 days Floating Holiday Housing discounts at TNC properties  Employee Assistance Program  Opportunity for Advancement  Supplementary Discounts through MetLife   

You will perform thorough cleaning tasks such as vacuuming, mopping, dusting, and sanitizing surfaces to maintain impeccable standards. Ensure areas are consistently presentable and stocked with supplies. You will report maintenance issues promptly and uphold high cleanliness and hygiene standards. You will greet guests warmly, anticipate their needs, and provide exceptional service. Take ownership of tasks, maintain professionalism, and adhere to policies. Qualifications:   Proven experience as a Housekeeper or similar role preferred. Exceptional customer service with a passion for delivering memorable experiences. Strong organizational and time management abilities. Ability to work independently with minimal supervision. High school diploma or equivalent. Hiring in the following ZIP Codes  89156, 89109, 89107, 89101, 89115, 89119, 89104, 89122, 89121

You will perform landscaping tasks like mowing, trimming, watering and keep outdoor areas clean and tidy. You will take ownership of tasks, prioritize based on property needs. You will provide exceptional service, promptly addressing inquiries and requests. You will conduct regular inspections to ensure safety and compliance. Qualifications:   High school diploma or equivalent.  2 years of previous experience in groundskeeping or landscaping is required.  Basic knowledge of landscaping tools and techniques.  Physical stamina to work outdoors in various weather conditions.  Attention to detail and a strong commitment to property aesthetics.  Good communication skills and a resident-focused mindset.  Valid Driver's License and reliable Transportation to commute between properties. Hiring in the following ZIP Codes  89156, 89109, 89107, 89101, 89115, 89119, 89104, 89122, 89121

You will assume the property maintenance tasks, ensure their prompt completion, prioritize work orders based on urgency and resident needs. You will provide exceptional customer service, addressing inquiries, conducting regular follow-ups to ensure residents satisfaction, while maintaining a positive attitude. You will execute routine maintenance tasks including plumbing, electrical, HVAC, and appliance repairs with precision. Perform preventive maintenance inspections to preempt potential issues and coordinate with external vendors for specialized services. You will perform property upkeep by maintaining cleanliness and appearance across multiple locations. Monitor and address safety hazards and building code violations, conducting regular inspections for maintenance needs and safety concerns. Qualifications:   High school diploma or equivalent; additional certifications or training preferred. Minimum of 2 years of experience in apartment maintenance or a related field. Technical skills with the ability to troubleshoot and repair common maintenance issues. Excellent customer service skills with a commitment to delivering legendary service to residents. Ability to work independently and as part of a team in a fast-paced environment. Availability to work evenings, weekends, and on-call as needed. Valid Driver’s License and Proof of Insurance. Reliable transportation to commute between properties. Hiring in the following ZIP Codes  89156, 89109, 89107, 89101, 89115, 89119, 89104, 89122, 89121  

You will assist guests with check-in/ check-out, reservations, and modifications accurately, process payments securely while maintaining the confidentiality of all financial transactions. You will maintain a cheerful and resilient attitude to uphold a positive guest experience, proactively help in challenging circumstances to enrich each guest's stay. You will adhere to safety protocols, swiftly report any suspicious activities, and monitor property access to ensure the safety of guests and staff. You will maintain clear and prompt communication with staff and guests. Prioritize tasks effectively to ensure smooth operation and exceptional presentation of the front desk. Qualifications:   High school diploma or equivalent. Minimum 3 years’ experience as a hotel front desk or similar customer service role. Strong communication and interpersonal skills. Ability to remain calm and composed in high-pressure situations. Knowledge of security procedures and emergency protocols is an advantage. Proficiency in using computer systems and hotel management software. Ability to work independently and as part of a team. Willingness to work flexible hours, including evenings, weekends, and holidays. Hiring in the following ZIP Codes  89156, 89109, 89107, 89101, 89115, 89119, 89104, 89122, 89121

You will take ownership of the leasing process, ensuring all tasks are completed accurately and efficiently, adhering to leasing policies and fair housing regulations. You will provide exceptional service to prospective and current residents, building trust through effective communication and personalized attention, assist prospective residents with the application process, conducting applicant screenings, oversee move-in/move-out, conduct property tours, highlighting features and amenities tailored to each prospect's needs. You will develop innovative marketing strategies to attract prospective residents, leveraging both traditional and digital channels. Cultivate relationships with local businesses and community leaders to generate referrals and increase leasing traffic, while participating in community events to promote our properties. Qualifications:   High school diploma or equivalent; additional education or training in sales, marketing, or real estate preferred. Minimum of 2 years of experience in leasing, sales, or customer service, preferably in the multifamily housing industry. Strong interpersonal and communication skills, with the ability to build rapport and establish positive relationships with diverse audiences. Resilience and adaptability to thrive in a challenging environment, with a solutions-oriented mindset and a commitment to achieving goals. Proficiency in Microsoft Office suite and property management software. Reliable transportation, valid driver’s license, and proof of insurance Hiring in the following ZIP Codes  89156, 89109, 89107, 89101, 89115, 89119, 89104, 89122, 89121

You will oversee all aspects of property operations, ensuring effectiveness, encompassing supervision of leasing, maintenance, and tenant relations activities, alongside the development and implementation of operational policies and procedures. You'll serve as the main point of contact, promptly addressing inquiries and maintenance requests while fostering positive relationships through exceptional customer service and preventive maintenance programs to uphold property standards. You’ll manage the property budget according to the company’s overall financial goals. Monitoring rent collection, lease renewals, and delinquencies, identifying opportunities for cost savings and revenue enhancement. You'll establish clear performance expectations, conduct regular evaluations, and empower staff to exceed resident expectations, thus setting the property apart through outstanding service delivery. Qualifications:   Bachelor's degree in business administration, real estate, or related field preferred. Minimum of 5 years of experience in property management, with a demonstrated track record of success in managing multifamily or commercial properties. Strong leadership and management skills, with ability to inspire and motivate a team. Excellent communication, interpersonal, and customer service skills. Proficiency in property management software and financial management tools. Knowledge of fair housing regulations, and other relevant legal requirements. Commitment to accountability, integrity, and delivering legendary services. Must have Valid Driver’s License and Proof of Insurance Reliable transportation to commute between properties. Hiring in the following ZIP Codes  89156,  89109,  89107,  89101,  89115,  89119,  89104,  89122,  89121 Benefits: We recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of rewards to meet everyone’s needs including:  Competitive Pay commensurate with experiences Full suite of benefits, including Medical, Dental, Vision Matching 401K 15 days of PTO (additional 1 day each year) 6 days Paid Holidays + 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving) Fun Team Events Housing discounts at TNC properties Perks & Rewards through Nectar & Gifted Employee Assistance Program Opportunity for Advancement Supplementary Discounts through MetLife