Acess One

AccessOne is a leading provider of flexible, co-branded patient financing solutions. Founded by a Physician, our solution provides a consumer-focused experience which drives high patient satisfaction for our clients. We have helped over one million consumers afford out-of-pocket medical expenses for health systems nationwide. Our Patient Advocate Call Center is looking to hire an experienced and motivated Patient Account Representative to join our team and continue providing excellent customer service to our clients and customers. What you can expect: Activate new payment plans Add charges to existing payment plans Set up onetime and recurring monthly payments Answer questions concerning payments, problem solve to find ways to help patients stay current with their payments Follow up on past due accounts Walk patients through our online portal and explain how to use it, and trouble shoot any technical issues What you bring: Passionate about helping the patient Experience in medical billing Proficient in computer software and technology Good with Microsoft Office applications Exceptional verbal and written communication skills Proven analytical and problem-solving skills High time management and organizational skills Ability to sit in front of a computer for long hours every day Job title you are hiring for : “Spanish speaking” Bilingual Patient Advocate-Springfield, Oregon Job description :  AccessOne is a leading provider of flexible, co-branded patient financing solutions. Founded by a Physician, our solution provides a consumer-focused experience which drives high patient satisfaction for our clients. We have helped over one million consumers afford out-of-pocket medical expenses for health systems nationwide. Our Patient Advocate Call Center is looking to hire an experienced and motivated Bilingual (Spanish Speaking) Patient Account Representative to join our team and continue providing excellent customer service to our clients and customers. What you can expect: Activate new payment plans Add charges to existing payment plans Set up onetime and recurring monthly payments Answer questions concerning payments, problem solve to find ways to help patients stay current with their payments Follow up on past due accounts Walk patients through our online portal and explain how to use it, and trouble shoot any technical issues What you bring: Bilingual (Spanish speaking) Passionate about helping the patient Experience in medical billing Proficient in computer software and technology Good with Microsoft Office applications Exceptional verbal and written communication skills Proven analytical and problem-solving skills High time management and organizational skills Ability to sit in front of a computer for long hours every day