Interviewer (Full Time & Part Time)

  • Office Remedies Inc.
  • Dallas, TX
  • Feb 11, 2020
Full time Other

Job Description

Responsibilities

  • Performs out-bound calls enrolling companies into government survey and collecting monthly data.
  • Responsible for asking questions in accordance with instructions to obtain various specified information from each company via interviews and other approved means; compile, record and code the confidential data.
  • Review data for completeness and accuracy, as well as, perform editing and reasonableness testing in accordance with established Data Collection Center standards.
  • Identify and resolve inconsistencies in respondents’ responses by means of appropriate questioning or explanation.
  • Identify and report problems in obtaining valid data.
  • Interprets numerical data, reviews error messages and corrects or redirects data where applicable.
  • Answers incoming calls and emails from respondents by providing prompt and courteous service.
  • Performs non-response prompting and ready to report calls.
  • Performs edit reconciliation of self-reported data.

Qualifications

  • High School diploma or equivalent and two years of relevant experience.
  • Consistent work history and excellent attendance.
  • Two years of experience using Microsoft Office suite.
  • Demonstrated experience using the World Wide Web for research.
  • Displays excellent oral and written communication skills.
  • Pleasant telephone voice and demeanor.
  • Excellent persuasive/negotiation skills.
  • Strong interpersonal skills and the ability to communicate clearly and effectively with a wide variety of people.
  • Proficiency in speaking and writing in Spanish, is a plus.
  • Possess basic math skills required to analyze/edit monthly data in accordance with established standards.
  • Ability to work in fast paced/performance-oriented environment.

 

Working Conditions/Physical Requirements:

 

  • While performing the duties of this job, the employee regularly works in an office setting with a fast paced and performance oriented environment.
  • While performing the duties of this job, the employee is regularly and independently required to: use hands and fingers to handle, feel, or operate objects, tools or controls; reach with hands and arms; stand; talk; twist; bend; ascend and descend stairs; remain stationery for extended periods of time; see and read computer screens; communicate via computer and telephone; and, travel to various locations throughout the office as well as other office sites.

ORI is an Equal Opportunity Employer - Minority/Female/Veteran/Disabled