Service Technician III - (Construction Equipment)

We are looking for a dedicated individual to join our service team. The Service Technician III position includes the following responsibilities: service, maintenance, troubleshooting, testing and general repairs of customers’ MQPower construction equipment. Employee is able to complete duties and responsibilities with minor or no “how-to” instructions or supervision.

Essential Duties and Responsibilities:

Equipment Troubleshooting and Repair

• Accurately troubleshoot and diagnose standard problems with construction equipment.
• Perform standard repairs on construction equipment and related supporting accessories.
• Replace supporting accessories when required.
• Have a complete understanding of schematics and wiring diagrams.

Inventory Management

• Track and manage employee-specific inventory during inspection and repair processes.
• Request equipment and supplies to maintain inventory and ensure availability for necessary jobs.

Mechanical, Electrical, and Hydraulic Component Installation

• Remove, disassemble, assemble, and install components and parts, including mechanical, electrical, and hydraulic components.
• Conduct functional and continuity tests of electrical assemblies, components, wire harness, and plugs using electrical testing instruments.

Inspection and Repair of Supporting Systems

• Inspect and repair all supporting systems, including fuel, cooling, and electrical systems.
• Perform DOT inspection and repair of all trailers manufactured by Multiquip Inc., with the option for DOT certification testing.

Equipment Testing

• Properly set up and test equipment using proper testing procedures while ensuring safe operation practices.

Collaboration and Communication

• Collaborate with other service technicians to ensure safe and customer-satisfactory work.
• Communicate technical matters clearly, both in written and verbal forms.

Wiring and Electrical Work

• Cut, route, comb, twist, tie-wrap, and attach wires to terminal points, following layout specifications.
• Use soldering guns and hand tools to connect wiring to accessories such as relays, circuit breakers, plugs, switches, and solenoids.

Administrative Tasks

• Prepare and complete service reports in a precise and timely manner.
• Operate and utilize standard computer programs such as Microsoft Office tools, Adobe Acrobat, web-based service tools, and reporting tools.

Safety and Quality Standards

• Perform all work in accordance with Multiquip’s established quality standards.
• Follow all safety procedures and maintain a clean and safe working environment.

Other Responsibilities

• Must be able to communicate technical matters clearly, both written and verbally.
• Perform other duties as assigned by the employees’ manager/supervisor.

Qualifications

Education and/or Work Experience Requirements:

• High school diploma or (GED) equivalent;
• Minimum of 5 years of experience on current (2018 and newer) small to medium construction equipment.
• General engine mechanical/Electrical troubleshooting experience required.

Skills and Abilities:

• We are looking for a dedicated individual who is a team player with a positive attitude.
• Is mechanically inclined and able to complete assigned tasks with minimal or no supervision.
• Has great overall understanding of complex and/or logical functions.
• Has the ability to travel to job sites for repairs as needed.
• Has strong problem-solving skills and is detailed oriented with a high level of accuracy.
• Is able to read and interpret documents such as equipment and environment safety rules, operating and maintenance instructions, electrical & hydraulic schematics as well as written procedures to include troubleshooting flow charts and equipment service manuals.

Licenses, Certifications and Registrations:

Valid driver’s license and good driving record.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to finger, handle, or feel and talk or hear, kneel, crouch or crawl. The employee will occasionally lift and/ or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

Compensation and Benefits

• Base pay range of $28.00-$35.00/hr 
• Discretionary Bonuses 
• 11 paid Holidays 
• Generous Paid Time Off - Accrues at a rate of 4 weeks per year to start
• Paid volunteer Time Off
• Paid Parental Leave
• Excellent Benefits Package for Full Time Employee that starts the 1st of the month after 30 days of hire date
• Retirement Planning - 401(k)
• Tuition Reiumbursement up to $5,250 a year
• Employee Referral Program
• Employee Assistance Program