We are currently recruiting for Account Managers in our Phoenix, AZ office. An Account Manager is a professional communicator that helps consumers find solutions to their financial difficulties. You will be making outbound phone calls to individuals that have found themselves in a financial bind, and all of our Account Managers are committed to providing consumers with a positive experience. You do not need previous collections experience, but you do need to be able to communicate effectively and possess a high level of drive. Not only do we provide the opportunity to grow and develop we also surround you with a management team like no other; they want you to achieve your personal goals.
The position offers base pay along with an industry-leading commission plan. Your income potential is NOT limited—it is determined by your ambition to achieve more. We are driven to succeed and work effortlessly to get each of our employees to their maximum potential.
Great candidates will have professional communication skills and the desire to succeed. Candidates must have consistent attendance and be able to commit to our work schedule.
For more information on what our Call Center Agents (Account Managers) do, find detailed information here: https://careers.joinmcm.com/account-managers
Our Account Managers, on average, earn $27.62 per hour in base pay plus commission. New hires have comprehensive paid training and athree-month commission guarantee upon hire.
Our hours of operations are:
Monday – Wednesday: 9:00am to 6:00pm
Thursday & Friday: 6:30am to 3:30pm
Additional Perks
About Midland Credit Management/Encore Capital Group
Empowering You to Empower Others MCM is powered by a shared belief that exceptional people achieve more together. We are natural, instinctive and inclusive innovators. We achieve the best outcomes through a diversity of ideas, a collaborative spirit and a passion for attaining breakthrough results. Every moment is an opportunity to make a difference: to a consumer, to a colleague, to the wider company. We think 'what's in it for all?', never 'what's in it for me?'. We aim for the exceptional and aspire to achieve more in every moment. We know that by creating great moments for others, we provide better career opportunities and better lives for ourselves. Established in 1953, Midland Credit Management, Inc. (MCM), a wholly-owned subsidiary of Encore Capital Group, Inc., is a specialty finance company providing debt recovery solutions for consumers across a broad range of assets. We purchase portfolios of defaulted consumer receivables and manage them by partnering with our consumers as they repay their obligations and work toward financial recovery. MCM is the market leader in portfolio purchasing and recovery in the United States, and we lead the industry with consumer-centric practices that drive results. In 2011, we introduced the industry’s first Consumer Bill of Rights codifying our commitment to working with our consumers through mutual engagement, understanding, collaboration and respect. Ultimately, we help our consumers recover from financial difficulty and turn towards a path of economic empowerment. With over 4,000 employees worldwide, MCM is headquartered in San Diego, California, and maintains domestic and international operations across the United States, Costa Rica, and India.
Job title you are hiring for: Account Managers
Job description:
We are currently recruiting for Account Managers in our Phoenix, AZ office. An Account Manager is a professional communicator that helps consumers find solutions to their financial difficulties. You will be making outbound phone calls to individuals that have found themselves in a financial bind, and all of our Account Managers are committed to providing consumers with a positive experience. You do not need previous collections experience, but you do need to be able to communicate effectively and possess a high level of drive. Not only do we provide the opportunity to grow and develop we also surround you with a management team like no other; they want you to achieve your personal goals.
The position offers base pay along with an industry-leading commission plan. Your income potential is NOT limited—it is determined by your ambition to achieve more. We are driven to succeed and work effortlessly to get each of our employees to their maximum potential.
Great candidates will have professional communication skills and the desire to succeed. Candidates must have consistent attendance and be able to commit to our work schedule.
For more information on what our Call Center Agents (Account Managers) do, find detailed information here: https://careers.joinmcm.com/account-managers
Our Account Managers, on average, earn $27.62 per hour in base pay plus commission. New hires have comprehensive paid training and athree-month commission guarantee upon hire.
Our hours of operations are:
Monday – Wednesday: 9:00am to 6:00pm
Thursday & Friday: 6:30am to 3:30pm
Additional Perks