Bilingual Customer Service Representative

  • Open Access Insurance
  • Tampa, FL 33612, USA
  • Jun 05, 2024
Full time Customer Service

Job Description

Open Access Insurance of Tampa, FL separates itself from its competitors with a focus on taking care of the customer. We do this at all levels as agents. Your customers are the ones we talk to on a regular basis for management. The agents are our customers and it's our goal to make sure they are taken care of. Resides very competitive pay we offer daily, monthly and yearly incentives to ensure everyone is feeling valued. If you come to work everything, on time and with a willingness to try your best we handle the rest. This is a perfect role for anyone new to the work space with little to no experience or for a seasoned professional. Once you join the OAI family you will see why we constantly rank as one of the best places to work.

OAI is looking for a results-driven Insurance Sales Representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.

Benefits for the Bilingual Insurance Customer Service & Sales Representative/Agent:

401(k) matching
Dental insurance
Vision insurance
Health insurance
Paid time off
Competitive hourly rate Competitive commission structure Health savings account

Life insurance
Paid training
Profit sharing
Qualifications for the Bilingual Insurance Customer Service & Sales Representative/Agent:

Proven work experience as a sales representative Excellent knowledge of MS Office
Highly motivated
Excellent selling, communication and negotiation skills Prioritizing, time management and organizational skills Relationship management skills and openness to feedback HS Degree but BS/BA degree preferred

Ability to obtain a 2-40 Insurance License
Responsibilities for the Bilingual Insurance Customer Service & Sales Representative/Agent:

Present, promote and sell products/services using solid arguments to existing and prospective customers

Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships
Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule

Coordinate sales effort with team members and other departments
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback
Open Access Insurance provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time
Pay: From $16.00 per hour Expected hours: 40 per week Benefits:

401(k) matching
Dental insurance Health insurance Health savings account Life insurance
Paid time off
Paid training
Vision insurance Compensation package:

Bonus opportunities Commission pay Profit sharing Schedule:

8 hour shift Monday to Friday Travel requirement:

No travel


High school or equivalent (Required) Experience:

Sales: 1 year (Preferred) Language:

any other language besides English? (Required) License/Certification:

Driver's License (Required) Work Location: In person