Office Representative - State Farm Agent Team Member
ROLE DESCRIPTIONWe are seeking an organized and efficient specialist to fulfill entry level marketing duties and support insurance agents in gaining and keeping customers. As Office Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES
- Establish customer relationships and follow up with customers, as needed.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Able to increase profitable sales revenue in the agency through scheduled consultations and sales calls, email, direct mailings, presentations, and various marketing methods used to promote the brand and offer solutions.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
- Dedicated to customer service
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Able to obtain Property and Casualty License
- Able to obtain a Life/Health License
- Able to achieve mutually agreed upon marketing goals.
- Able to work in a team environment.
- Interested in marketing products and services based on customer needs.
- Bilingual (Spanish preferred)
BENEFITS
- Hourly plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Learning to market property/casualty, life, health and bank products
- Setting sales and growth goals
Compensation $31,000.00 - $55,000.00 per year