Team Supervisor

  • New Hope Treatment Center
  • Rock Hill, SC, USA
  • Feb 16, 2026
Full time Professional Services

Job Description

 

The Team Supervisor supervises and maintains the residential milieu. This is a responsible supervisory position. The unique job functions outlined are designed with a focus on safety and quality.

  • Assists in the implementation and follow through of the treatment plans.
  • Assures that treatment plan protocol is adhered to especially as it relates to special treatment procedures.
  • Attend and oversees the shift processing meetings.
  • Oversees the day to day operation of the unit as it relates to staff.
  • Reports unusual situations which may occur on the unit to the Residential Manager, Program Directors and/or Executive Director.
  • Assures that the unit is clean and orderly and that all waste is disposed of properly.
  • Supervises staff and resident activities on and off the unit
  • Supervises the accurate documentation of incident reports.

Essential Management Functions

  • Monitors performance of staff supervised and responsible for the administration of their duties. Provides prompt and objective coaching and counseling. Assures timely performance appraisals of staff supervised.
  • Oversees the duties and essential functions of the Team Leaders.

Additional Responsibilities

  • Performs other related tasks as may be assigned.
  • Participates in staff development and in-service training activities to increase his/her job knowledge.

Essential Characteristics

  • Demonstrates ability to establish credibility and be decisive.
  • Demonstrates ability to establish and maintain effective working relationships with co-workers, management, referral source, and the general public.
  • Demonstrates satisfactory communication skills, written and verbal.
  • Demonstrates an understanding of children and adolescent developmental issues.
  • Demonstrates knowledge of and insists upon the rights of children and adolescents as residents in this facility.
  • Must have proven ability to relate to and work with children and/or adolescents.

Organizational Relationships

  • This position is accountable to the Residential Director.
  • This position supervises and trains the Team Leaders and Residential Counselors.