Event Promoter Appointment Coordinator

APPOINTMENT COORDINATOR — REMOTE

Location: Fully Remote
Job Type: Full-Time

About the Role

We're seeking a highly motivated Appointment Coordinator with a passion for driving results and exceeding targets! In this full-time, remote position, you’ll be responsible for generating sales opportunities, engaging potential clients over the phone, and converting leads into loyal customers. Along with your strong sales focus, providing excellent customer service will be key to building lasting relationships with our customers.

If you’re constantly looking to improve, eager to grow, and ready to sharpen your sales and customer service skills, we want you on our team! Apply today and show us how you can take our sales efforts to the next level!

What You’ll Do

• Convert Leads into Loyal Customers: Engage with prospects to turn them into satisfied, repeat customers.
• Respond to Inquiries: Answer incoming calls and handle customer inquiries promptly and professionally.
• Follow Up with Customers: Make outbound calls to follow up on leads, confirm sales appointments, and maintain customer engagement.
• Provide Excellent Customer Service: Assist customers via phone, text, and email, and accurately record their information in our systems.
• Update Customer Data: Track and update customer information throughout the sales funnel to ensure accurate and effective management.
• Be On Camera: Record and send personalized video messages to customers. We love creating a unique, personal experience for every customer, so you’ll use both one-on-one and group videos to enhance communication and engagement throughout the process. You should be comfortable and confident on camera.

Benefits Include:

• 8 paid holidays
• Vacation and sick time
• 401(k) eligibility after 90 days
• Medical, dental, vision, life insurance, HSA/FSA options
• Internet stipend provided
• Positive team culture with real growth opportunities

You’ll Thrive in This Role If You:

• Enjoy working remotely in a fast-paced environment
• Are comfortable talking on the phone throughout the day
• Have strong communication and customer service skills
• Are organized and detail-oriented
• Are punctual and reliable
• Learn new software quickly
• Are comfortable on camera
• Want growth opportunities and performance-based bonuses
• Are interested in AI and excited to use it to maximize your performance on the job

Requirements

• High school diploma or equivalent required
• Weekend availability required
• Reliable high-speed internet and quiet workspace at home (equipment provided)
• Ability to work on a computer for extended periods

Why You'll Love Working With Us:

Shugarman’s Bath is a family-owned remodeling company built on Quality, Integrity, Growth, and Heart. We specialize in shower and bath remodeling across Southern California and are one of the fastest-growing companies in the industry.

• Voted “Best Kitchen & Bath Remodeler” by the Union Tribune (2022–2025)
• Recognized nationally as a Top 500 Remodeler
• Earning Potential: A variety of bonus opportunities are available, allowing you to maximize your earnings.
• Supportive Team Environment: Work with a team that values collaboration, support, and a strong sense of community. We truly care about each other.
• Be Part of a Winning Team: Join a company recognized as the best in the industry.

Ready to Join Us?

If you’re motivated, customer-focused, and ready to grow with a fast-moving company, we’d love to hear from you. Apply today and take the next step in your career with Shugarman’s Bath!

Interested candidates should send an email to jobs@shugarmansbath.com