Residential Service Route Technician

Job Responsibilities

• Deliver “exceptional” customer-service to both external and internal (co-workers) customers/potential customers.
• Inspect premises to identify infestation source and extent of damage to property, wall, or roof porosity and access to infested locations.
• Apply or dust chemical solutions, powders, or gases into rooms, clothing, furnishings, or wood, or over marshlands, ditches, or catch basins.
• Clean work site after completion.
• Technician is responsible for contacting clients; call ahead, rescheduling etc.
• Measure area dimensions requiring treatment, using rule, calculate fumigant requirements, and estimate cost for service pursuant to company guidelines.
• Cut or bore openings inbuilding or surrounding concrete, access infested areas, insert nozzle, and inject pesticide to impregnate ground.
• Study preliminary reports or diagrams of infested area and determine treatment type required to eliminate and prevent recurrence of infestation.
• Set mechanical traps or place poisonous paste or bait in sewers, burrows, or ditches.
• Adhere to industry laws, legal codes, court procedures, precedents, government regulations, executive orders, and agency rules. Afore-mentioned adherence encompasses while operating company-issued vehicle.
• Properly operate any equipment and tools necessary to efficiently perform duties of this position: back-pack, computer, scheduler, cell-phone, etc.
• Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling services.
• All other duties as assigned by Supervisor or Service Manager.

Qualifications/Skills:

• Individual must possess a high school diploma or GED equivalent.
• Must be customer-centric.
• Exceptional verbal communication skills.
• Must be able to read, comprehend and follow label instructions.
• Possess excellent time management, active listening, and critical- thinking skills.
• Must have the ability to multi-task and work efficiently in a fast-paced environment.
• Able to work flexible hours.
• Must be capable of working in a team-setting and/or independent of others.
• Required to pass all pre-employment hiring requirements and acquire licensing necessary to perform job.
• Must always have a valid driver’s license.

Physical Requirements:

• Frequent to constant standing/walking, stooping/bending, and carrying/climbing ladder up to 28 ft. tall.
• Repetitive use of upper extremities.
• Exposure to seasonal temperatures and weather conditions; low toxic fumes, dust, noise, pests, animals that may be on-premises.
• Must be able to work in natural and artificial lighting.
• Able to lift a minimum of 50 lbs.
• Must have the capability to wear the proper PPE, when necessary.
• Must have the ability to utilize all tools and equipment used in performing job duties, i.e.; screwdrivers, hammer, power tools, power auger, rod, hose-reel on the vehicle, shovel, drill.