Job Detail

Supervisor - Chick-Fil-A

Date Posted: Feb 05, 2021
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Job Detail

  • Location:
    San Diego, California, United States of America
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
    Entry Level
  • Positions:
  • Experience:
    Fresh
  • Gender:
    No Preference
  • Degree:
    Diploma
  • Apply Before:
    Mar 05, 2021

Job Description

SUPERVISORS

AT CHICK-FIL-A MIRA MESA ARE RESPONSIBLE FOR DAY-TO-DAY TASK MANAGEMENT OF RESTAURANT SYSTEMS, ENGAGING AND SOLVING CUSTOMER CONCERNS AND ISSUES, AND THE SUPERVISION OF TEAM MEMBER SHIFTS AND DUTIES.

Responsibilities may include but are not limited to:

  • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Overseeing daily inventory needs
  • Engaging and resolving customer complaints
  • Owning and managing daily, weekly and monthly goals
  • Managing day to day business activities, shift organization and restaurant needs
  • Managing team member performance and staffing needs
  • Executing catering orders and unique customer needs
  • Managing Team Members follow recipes and read tickets to accurately prepare all orders.
  • Managing Team members are extremely accurate with weights and measurements for all recipe items.
  • Ensures that workstations are clean at all times.
  • Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
  • Perform any of the tasks above as needed throughout shift.
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.

Requirements

  • Minimum 18+ years old
  • Bilingual/Spanish a plus 
  • Ability to work in a fast-paced environment
  • Strong people skills with a desire to serve team members
  • Strong commitment to superior customer service
  • Ability to manage team member behavioral and performance issues
  • Knowledge of computer and internet based software and hardware preferred
  • Ability to work in a team environment with shared ownership and responsibility

Compensation & Benefits

  • $16.00 per hour with overtime available
  • College scholarship opportunities
  • Free daily meal allowance while working
  • Health Insurance
  • Opportunity for Advancement

Benefits

Job is expired

Company Overview

San Diego, California, United States of America

Chick-fil-A may be best known for serving a mean chicken sandwich, hot waffle fries and that oh-so-delicious Chick-fil-A Sauce, but our restaurants are also known for another secret sauce: our friendly team members. Maybe they’re happy because of eas... Read More

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