Guidepoint

Guidepoint’s Client Service team connects leading investment firms with the subject-matter experts they need to make informed business and investment decisions. By understanding each client’s specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience. As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required. Who We Are: High-performing team driven by execution, accountability, and consistent client impact Client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate Team committed to developing talent through hands-on mentorship, coaching, and leadership support Workplace that embeds continuous learning and career development as a core part of how we grow and excel Environment where strong performers take on increasing leadership, commercial responsibility, and client ownership Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory What You Will Own: Recruit new experts into Guidepoint’s network and engage them for client consultations Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration Define sourcing strategies for each client request based on project scope, urgency, and target expert profile Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution What you have: Bachelor’s degree, with minimum 3.0 GPA or higher required Previous relevant internship, volunteer, or extracurricular experience Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role Successful Associates: Are ambitious and thrive in competitive and fast paced environments Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales Quickly understand the commercial context behind client requests and identify the most relevant experts Demonstrate strong time management and organizational skills, with the ability to manage multiple priorities under tight deadlines Are comfortable engaging senior professionals by phone, building rapport quickly, and assessing fit for client needs Are resourceful, intellectually curious, and are driven to continuously learn Communicate clearly and professionally, both verbally and in writing Demonstrate strong problem-solving skills, sound judgment, and the ability to work both independently and collaboratively     What We Offer: The annual base salary for this position is $55,000. Additionally, this role is eligible for a yearly bonus of up to $4,000 based on performance. For strong performers, this role offers an accelerated path to greater responsibility and increased earnings potential. High-performing Associates may be promoted to a Project Manager after as little as six months, based on consistently delivering strong performance and professional readiness. This progression includes a base salary of $62,000, eligibility to earn monthly commission on applicable client-facing project work, and earlier direct exposure to clients. You will also be eligible for the following benefits: 15 days of PTO, 10 paid holidays, and sick leave Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP) Unlimited access to self-paced learning through LinkedIn Learning In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays Annual company-sponsored athletic leagues and wellness activities Charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees Casual work environment with regular team-building events and social activities Interview Process: Initial conversation with a member of the Talent Acquisition team Interview with the hiring manager(s) Mock assessment Complete a timed simulated client request project and gain more insight into the role On-site interview with team members Final decision and feedback About Guidepoint: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action.  Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600+ employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.  At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.    AI Disclosure For select roles, our company uses an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots is for testing purposes and our company will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact talentacquisition@guidepoint.com   #LI-MW1 #LI-HYBRID Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Compensation $55,000 - $55,000 USD

The Client Service team connects Guidepoint’s  clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.   Play a vital role in Guidepoint’s success. As a Project Manager on the Client Service team, you will be responsible for managing key client accounts and overseeing a team of Associates to best match our clients with the right Advisors for their projects.   This is a hybrid position out of our Phoenix office. The ideal candidate will be able to work the PST time zone.   What You’ll Do:   Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients   Coordinate and work with a team of Associates to Execute on requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more​   Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client project   Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services   Work with other Project Managers on the team to provide industry guidance for projects   What You Have:   Bachelor's Degree   1-3 years of client-facing or account management experience     Previous experience managing a team   Work authorization required Outgoing personality with the ability to speak with people at all professional levels   Excellent priority management and ability to work within tight deadlines   Excellent written and verbal communication skills   Effective time management and organizational skills   Demonstrated ability to work both individually and as part of a team   Ability to work in a fast-paced entrepreneurial environment   PMP certification is neither required nor desired What We Offer:   The annual base salary for this position is $62,000 . Additionally, this position is eligible for an annual discretionary bonus based on performance. You will also be eligible for the following benefits: 15 PTO days, 10 legal holidays, and sick days Comprehensive medical, dental, and vision plans Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off, and parental leave plans Commuter benefits and a corporate gym rate Development opportunities through the LinkedIn Learning platform Free snacks and beverages in the office Friday happy hour and “Summer Fridays” Year-round corporate athletic league Casual work environment, team building, and other social events About Guidepoint:   Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.  Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.  At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.    AI Disclosure For select roles, our company uses an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots is for testing purposes and our company will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact talentacquisition@guidepoint.com   #LI-MW1 #LI-HYBRID   Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Compensation $62,000 - $62,000 USD

Guidepoint’s Client Service team connects leading consultancies with the subject-matter experts they need to make informed business and investment decisions. By understanding each client’s specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience. As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required. Who We Are: High-performing team driven by execution, accountability, and consistent client impact Client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate Team committed to developing talent through hands-on mentorship, coaching, and leadership support Workplace that embeds continuous learning and career development as a core part of how we grow and excel Environment where strong performers take on increasing leadership, commercial responsibility, and client ownership Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory What You Will Own: Recruit new experts into Guidepoint’s network and engage them for client consultations Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration Define sourcing strategies for each client request based on project scope, urgency, and target expert profile Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution What You Have: Bachelor’s degree, with minimum 3.0 GPA or higher required Previous relevant internship, volunteer, or extracurricular experience Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role Successful Associates: Are ambitious and thrive in competitive and fast paced environments Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales Quickly understand the commercial context behind client requests and identify the most relevant experts Demonstrate strong time management and organizational skills, with the ability to manage multiple priorities under tight deadlines Are comfortable engaging senior professionals by phone, building rapport quickly, and assessing fit for client needs Are resourceful, intellectually curious, and are driven to continuously learn Communicate clearly and professionally, both verbally and in writing Demonstrate strong problem-solving skills, sound judgment, and the ability to work both independently and collaboratively What We Offer: The annual base salary for this position is $55,000. Additionally, this position is eligible for a yearly bonus of up to $4,000 based on performance. For strong performers, this role offers an accelerated path to greater responsibility and increased earnings potential. High-performing Associates may be promoted to a Project Manager after as little as six months, based on consistently delivering strong performance and professional readiness. This progression includes a base salary of $62,000, eligibility to earn monthly commission on applicable client-facing project work, and earlier direct exposure to clients. You will also be eligible for the following benefits: 15 days of PTO, 10 paid holidays, and sick leave Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP) Unlimited access to self-paced learning through LinkedIn Learning In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays Annual company-sponsored athletic leagues and wellness activities Charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees Casual work environment with regular team-building events and social activities Interview Process: Initial conversation with a member of the Talent Acquisition team Interview with the hiring manager(s) Mock assessment Complete a timed simulated client request project and gain more insight into the role On-site interview with team members Final decision and feedback About Guidepoint: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action.  Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600+ employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.  At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.    AI Disclosure For select roles, our company uses an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots is for testing purposes and our company will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact talentacquisition@guidepoint.com   #LI-MW1 #LI-HYBRID Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Compensation $55,000 - $55,000 USD