Transportation Inside Sales Representative (Freight Brokerage)
**Must have 3+ years of experience working in the transportation industry with a focus on a sales-oriented position. This Job is Onsite in Jacksonville, Florida**
This role will be responsible for generating new business and ensuring that sales targets are met or exceeded across assigned accounts. This individual should be an outgoing, relationship-focused Customer sales representative with experience and a self-motivated entrepreneurial spirit.
Responsibilities & Traits:
- Positive, solutions-based attitude
• In-office role fully encompassing Freight Brokerage Sales and Account Management
• Strong relationship-building skills to retain and grow existing accounts
• Grow revenue and relationships with existing customer base
• Qualify and prospect leads, develop entrance strategies, and execute a communication strategy to build a pipeline
• Perform core-selling activities, including sales call preparation, execution of sales calls, and post-call analysis and reporting
• Manages the entire sales cycle from “Initial Opportunity” through “Closed/Won”
• Work closely with the operational staff to ensure Customers’ needs and expectations are met
• Meet or exceed sales quota as defined by the company
• Price and service negotiation with Prospects and Customers for formal and spot bid opportunities • Remedy Customer complaints regarding service to maximize customer satisfaction
• Maintain all Customer activities, contacts, and opportunities within our CRM
• Ensure high customer satisfaction- maintain close contact with all Customers– including follow-up on concerns or other issues
• Develop and maintain functional knowledge of the products, services, operations, and economic conditions for assigned Customers and Prospects
Experience:
• Bachelor’s degree in business or transportation field is preferred but will consider strong experience instead of education.
• 3+ years’ experience in the transportation industry with a focus on a sales-oriented position.
• Excellent communication and customer service skills required.
• Strong relationship-building skills, negotiating power, and ability to multitask.
• Entrepreneurial spirit.
• Prior experience working in a deadline-driven environment.
• MS Office proficiency, as well as past TMS Software experience is preferred but not required.
Job Status: Full-time Reports to Director of Sales
Salary: Competitive base salary and bonus
Benefits: Health, Dental, and Vision Insurance (including dependents); Short-term Disability; Flexible Spending Account (FSA); Up to 4% 401k Match of contributions.
Skills:
Sales & Marketing,B2B,Freight Brokerage,Negotiation,Relationship Building,Problem Solving,Pricing Analysis,CRM,TMS,Microsoft Office,Communication Skills,Transportation Contracts